# Masafi > Wellness products delivery app for water, tissues, and wipes. (iPhone/iPad app by Masafi Co. LLC.) - Source: https://appshunter.io/ios/app/masafi/id1240255247 (this page in markdown: same URL + `.md`) - Developer: [Masafi Co. LLC](https://appshunter.io/developer/1033802692) - Category: Food & Drink, Health & Fitness - Price: Free - Rating: 3.41/5 from 46 App Store ratings · 84 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 95 MB - Languages: English - Released: 2017-05-29 - Data updated: 2026-09-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/masafi/id1240255247/reviews.md ## What is Masafi? We are Masafi. Always moving forward.
Since 1977, Masafi has been a global leader in pure wellness, offering the finest products that promote health and comfort. We are committed to bringing you the best of nature, every day.   Our Premium Product Range: • Pure Natural Mineral Water • Super Soft Facial Tissues • Hygienic Wet Wipes   Experience Convenience with the Masafi App: • Express delivery across the UAE • Free scheduled deliveries at your convenience • Quick and easy checkout process • Secure Credit/Debit Card payments • Hassle-free wallet top-up option • Cash on Delivery is available   With Masafi, wellness is always within reach. ## Key features - Pure Natural Mineral Water - Super Soft Facial Tissues - Hygienic Wet Wipes - Express Delivery UAE - Scheduled Deliveries - Quick Checkout - Multiple Payment Options ## Recent user reviews (10 of 84) All indexed reviews: https://appshunter.io/ios/app/masafi/id1240255247/reviews.md ### 1/5 — Useless application *2024-10-04, version 7.3.1* The old application is much better versus the existing one as it doesn’t not allow to manage your recurring orders… still using the WhatsApp channel…old fashion to manage a very good brand and chances I will switch providers just for the lack of digitalization vs other market players ### 1/5 — Order not delivered *2024-09-09, version 7.3.1* The order was not delivered but they mentioned it was delivered More than one week with over 20 calls and they can not solve it out ### 5/5 — The best water company. *2023-11-10, version 7.1* Amazing customer service best water quality. ### 5/5 — 🤩🤩🤩 *2023-11-10, version 7.1* Good service and quality🤩love you masafi ### 1/5 — Good water, awful service *2023-10-17, version 7.1* Waiting for my order for almost a week, they promised to deliver it every day, but nothing happens. Wouldn’t recommend ### 2/5 — Not good experience *2023-07-05, version 6.0.2* Order was late one day. One item was missing. I was not notified of the delivery and the coconut milk went bad from being under the sun in front of my door. The two stars for the water and facial tissues which I like. ### 1/5 — Terrible customer service *2022-11-30, version 6.0.2* For the first few times my water was delivered punctually however it is ridiculous how many times I have to follow up and nobody can answer me. They ignore your messages, they say they will check your order and still nobody contacts you. Good water but absolutely terrible customer support. ### 1/5 — Rubbish *2022-06-20, version 6.0.2* Doesn’t go past a full white blank screen. ### 1/5 — A child made this App *2022-06-19, version 6.0.2* resetting my password and still can’t sign in, very bad interface , very confusing categories, TOO MUCH connection errors and so many other errors . Bad servers and bad app . Don’t waste your time , just call Masafi for delivery, don’t use the App ### 1/5 — Just keep getting worst *2022-06-09, version 6.0.1* Now with the new update you will get all the previous bugs and headaches plus they hide the bitcash account and you don’t have access to your pre-loaded balance…!!!! ## Frequently asked questions about Masafi ### What products does the Masafi app offer? The app offers a range of pure wellness products. This includes Pure Natural Mineral Water, Super Soft Facial Tissues, and Hygienic Wet Wipes. The focus is on providing high-quality items that promote health and comfort. ### What are the delivery options available? The app provides express delivery across the UAE for immediate needs. Additionally, you can opt for free scheduled deliveries at your convenience. This allows you to plan your product arrivals according to your schedule. ### How can I pay for my orders? The app supports a variety of secure payment methods. You can pay using Credit/Debit Cards, or utilize the hassle-free wallet top-up option. Cash on Delivery is also available for added flexibility. ### Is the app free to use? Yes, the app itself is free to download and use. The cost is associated with the purchase of the products you order through the app. There are no subscription fees or hidden charges for using the application. ## Version history (last 5 releases) ### 7.4.7 — 2026-09-09 UI improvement and minor bug fixes ### 7.4.2 — 2026-05-08 Update new icon and splash page ### 7.4.1 — 2026-01-28 Updated the New Ramadan Feelings ### 7.4.0 — 2025-12-05 added the enhancements for banners ### 7.3.9 — 2025-11-27 improved Loading abilities and crashes, and we've fixed those pesky bugs. Update now for a better experience! ## Apps similar to Masafi | App | Rating | Price | Category | | --- | --- | --- | --- | | [Oasis Direct](https://appshunter.io/ios/app/oasis-direct/id1504667347) | 1.9 (16) | Free | Food & Drink | | [Costa Club UAE](https://appshunter.io/ios/app/costa-club-uae/id1503181406) | 4.6 (98) | Free | Food & Drink | | [iDiet](https://appshunter.io/ios/app/idiet/id1584825517) | 5.0 (1) | Free | Food & Drink | | [Elfab](https://appshunter.io/ios/app/elfab/id6476365809) | — | Free | Food & Drink | | [Al Ain Water - Water Delivery](https://appshunter.io/ios/app/al-ain-water-water-delivery/id1514387210) | 4.4 (340) | Free | Food & Drink | | [Meals on Me: Healthy Meal Plan](https://appshunter.io/ios/app/meals-on-me-healthy-meal-plan/id6480251943) | 5.0 (3) | Free | Food & Drink | ## Related topics [al ain water](https://appshunter.io/ios/topics/al-ain-water) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*