# Mashkor: on-demand delivery — user reviews > 59 indexed App Store user reviews of Mashkor by Mashkor, rated 4.85/5 from 1,487 ratings. - Source: https://appshunter.io/ios/app/mashkor-on-demand-delivery/id1384837356/reviews - App overview in markdown: https://appshunter.io/ios/app/mashkor-on-demand-delivery/id1384837356.md - Rating breakdown: 5★ 1,370 · 4★ 41 · 3★ 25 · 2★ 7 · 1★ 26 ## What do users think of Mashkor? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 👍 Reliable service - 💰 Reasonable prices - 🤝 Trustworthy - 👌 Great app - 🙏 Helpful and convenient **Cons** - ⏱️ Unreliable delivery times - 🚫 Limited coverage areas - 💸 Expensive delivery fees - 🐛 App issues and bugs - 🤔 Complicated app updates **Commonly reported bugs** - App crashes and freezes - Incorrect delivery time estimates - Difficulty contacting customer service **Most requested features** - Expand delivery coverage to all areas - Improve customer service and communication - Add more convenient store options - Simplify app interface and functionality ## Newest reviews (10 of 59) ### 5/5 — Great app amazing service *2023-01-29, version 3.77* I love your app coz it makes my life easier. Just add a service where you can pickup something for me, deliver it somewhere else and then return to give me something they gave you. ### 5/5 — برنااامج جبار *2022-08-22, version 3.67* حييل ثقه ويجيبلك حتى الاشياء اللي مستحيل احد من ربعك يجيبها ### 3/5 — app *2022-08-08, version 3.65* application needs an update it lags ### 5/5 — قوي *2022-08-07, version 3.65* بصراحه اقوى ابلكيشن و وايد قاعده استفيد منهم بصراحه 😍 ### 5/5 — Amazing Service *2022-07-26, version 3.55* Couldn’t believe the driver arrived within few minutes and delivered the item very quickly. Mashkoor ### 5/5 — Maskhoor is the best *2022-03-11, version 3.40* Love mashkoor ### 5/5 — Best service and quality👌🏻 *2022-01-27, version 3.28* Best service and quality👌🏻 ### 5/5 — Mashkor *2022-01-02, version 3.28* Love this app! ### 5/5 — ؟؟ *2021-11-08, version 3.24* موجود في الكويت؟ ### 4/5 — great service - horrible new update *2021-07-26, version 3.7* the new update is much more complicated than it should be 🤷🏻‍♀️ ## Most critical reviews (10 lowest-rated) ### 1/5 — حالياً يستاهل اسوأ تقييم *2026-06-26, version 3.160.1* كان في السابق ممتاز الحين صار لي اكثر من شهر كل ما ابي اطلب منهم استلام منتجات يطلع لي انه مشغولين بالكامل نصيحة لحد ينزل التطبيق حتى خدمه العملاء سيئة مايردون ### 1/5 — My review *2025-04-24, version 3.157.117* I used it 2 times it failed miserably it takes 2-4 hours usually I don’t recommend it. ### 1/5 — Terrible delivery times *2024-06-22, version 3.156* They state that they will deliver in one hour. Then when I ordered it took 2 hours. Not reliable and unprofessional. ### 1/5 — Unreliable , wrong delivery timings *2024-05-27, version 3.154* Once Mashkoor started it was great, As soon as you requested delivery car showed up and your order was delivered from 20 to 25 min. In 2024 i have tried this app 4 times, giving it chances and every-time its more disappointing than the other. Today the estimated delivery time was at 4:15 to the destination and I accepted. The driver didnt show up until 4:10 so an hour later than the given time which also affect delivery time another 30 45 min. This is not the first time they give out wrong timings and keep updating the time on the app. It also takes ages for them to pick up. Usually 2 hours after booking a driver. Looking for an alternative to replace this app ASAP. ### 1/5 — No pick up! *2022-04-06, version 3.41* Im really disappointed it’s accepting the order and make u hold for more than hour without telling u anything about the time it takes to take the order !!! They should tell u about the time before accepting Its a bad experience 👎🏻 ### 1/5 — Disaster after the new update *2021-11-05, version 3.24* You cant reach customer service anymore, No custom timing for the pickup!! ### 1/5 — Do not recommend *2021-08-06, version 3.7* Most unprofessional people once your money is with them you’ll never see it back even if you didn’t receive anything. ### 1/5 — الابديت اليديد فاشل *2021-07-22, version 3.7* الابديت اليديد ازفت من الزفت صار جداً فاشل وغثيث و استخدامه وايد يتوه ### 1/5 — Horrible after the new update *2021-07-05, version 3.7* Horrible horrible horrible I hope u read this and fox the issue it’s so so complicated I get fed up and close the whole thing please return as it was before !!!!!!! I need to choose a pick up then I need to choose a drop off and maybe I need it back home again so 3 places they pick up from my home return to shop and then come back home again .. how can that be ?? Not possible Also I need to choose pick up it’s so confusing I can’t just fill in the place where it’s clear for me and the driver all I can say plz put it back way it was I stopped using it now ### 1/5 — Worst service ever *2021-04-17, version 2.25* The customer service is the worst they don’t know how to deal with clients and for sure they don’t know how to solve issues. I would definitely give this app a zero star and I DO NOT recommend anyone to use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app ever *2026-03-29, version 3.159.15* It really saved alot of time and effort ### 5/5 — خوش تطبيق *2025-12-20, version 3.159.10* وايد سهل واسعار التوصيل حلوة وامانة وسريع بالتوصيل ما قصرتوا ### 5/5 — ررررررروعه *2025-12-18, version 3.159.10* 👍👍👍👍👍👍 ### 5/5 — Simply… *2024-10-12, version 3.156* The best 👍🏼 ### 5/5 — Away *2024-06-10, version 3.156* Perfect ### 5/5 — شكرا مشكور *2023-12-24, version 3.140* شكرا ### 5/5 — Feedback *2023-11-30, version 3.129* Thank you mashkor for making my life much easy ### 5/5 — Great services *2023-10-02, version 3.98* The best app always saves the day for me 🙏🏼 ### 5/5 — Mashkor *2023-10-01, version 3.98* best app ### 5/5 — Best *2023-08-10, version 3.98* You are the best service in Kuwait hands down --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*