# MASN — user reviews

> 271 indexed App Store user reviews of MASN by TCR Sports, rated 1.80/5 from 97 ratings.

- Source: https://appshunter.io/ios/app/masn/id1561072858/reviews
- App overview in markdown: https://appshunter.io/ios/app/masn/id1561072858.md
- Rating breakdown: 5★ 12 · 4★ 3 · 3★ 8 · 2★ 9 · 1★ 65

## What do users think of MASN?

Overall sentiment: negative

**Pros**

- 👍 Works fine on phone
- 🚀 Streams and replays work well
- 💡 Able to watch pre and post interviews

**Cons**

- 🐛 App crashes frequently
- 🐛 Streaming issues, black screens, buffering
- 🐛 Difficult to authenticate, need to re-enter credentials often
- 🐛 Delayed live stream compared to TV broadcast
- 🔋 Battery draining issues
- 👎 Limited TV provider options, missing major providers like Xfinity
- 👎 Requires cable subscription, no standalone streaming option
- 👎 Clunky UI, poor navigation, ads disrupt viewing experience

**Commonly reported bugs**

- Crashes on launch
- Streaming fails to load
- Authentication issues with TV providers
- Incorrect channel/team displayed

**Most requested features**

- Picture-in-Picture mode
- Chromecast/AirPlay support
- Ability to rewind/replay live games
- Integrated scores, schedules, and team information

## Newest reviews (19 of 271)

### 2/5 — playback issues and ads

*2026-08-18, version 5.0.5*

it works, but u always gotta watch 30 seconds of ads when u click on the game, which u gotta do pretty frequently bc theres always playback issues. it gets the job done but really annoying to use sometimes

### 1/5 — Playback errors

*2026-06-28, version 5.0.4*

Last year was totally fine and this year I’m getting playback errors on both my phone and iPad often, like every game, multiple times per game. Then I have to watch an ad before it gets me back into the live coverage

### 1/5 — Awful

*2026-06-27, version 5.0.4*

These people can’t get it right. Randomly can’t full screen anymore. Completely useless at times. People who made this should legitimately be working at McDonald’s. And they make no changes. Good luck!

### 1/5 — Doesn’t support Picture in Picture 😖

*2026-06-23, version 5.0.4*

Edit: a year later and it still doesn’t have Picutre in picture. When you switch apps, it cuts the feed and then makes you watch an ad when you get back to the game after missing half an inning. When MASN goes out of business they’ll have no one to blame but themselves. 

Original review: I don’t understand how this app was allowed to be released without supporting picture-in-picture mode. If you get a text while watching the game and open a different app, it pauses the live feed. Then, when you come back, your game is lagging behind. It will then “jump” a few seconds and skip ahead, but not to the actual live feed. It will just keep skipping to random points until it eventually catches up. There’s no button to automatically skip ahead to the live feed. So you have to exit, then restart the stream, which forces you to watch an ad. So prepare to miss entire parts of the game or not check any notifications if you don’t want to miss anything. Horrible, horrible design.

### 2/5 — Better than nothing.

*2026-06-13, version 5.0.4*

-Doesn’t stream in 4k. So image is a bit grainy / pixely. 
- The same, repetitive commercials is enough to drive you insane. 
- EVERY time you sign in it of course HAS to play a commercial first. So when it buffers and disconnects and you go back into the app, commercial. Even if it’s mid play, tied up,  bottom of the 9th. You have to watch a commercial that you’ve seen literally a 100 times during the course of a game. 👎🏼
It’s ok. Can MOST DEFINITELY be better. But if you don’t have cable it’s one of only a few options to watch the O’s.

### 1/5 — Apple TV App Awful

*2026-06-06, version 5.0.4*

The video on the Apple TV app is a disgrace, unless you like your video blurry, choppy and fuzzy. For crying out loud, this is 2026 and it still looks like the picture is being received by rabbit ears. Come to think of it, rabbit ears might be an improvement.

Please put this app out of our misery and shift your streaming to the MLB and ESPN apps.

### 3/5 — Improved but needs work

*2026-06-06, version 5.0.4*

Would be great to add ability to watch live in smaller window.

### 2/5 — Crashes constantly

*2026-06-06, version 5.0.4*

This works on my iPhone but you’re locked into the app if you’re watching live TV games. 

On AppleTV it is a complete disappointment. The app crashes and you have reinstall it to work. 

Do better MASN. This is embarrassing.

### 2/5 — Early 2000’s features

*2026-06-04, version 5.0.4*

As an Orioles fan, app is embarrassing, at least on an iPhone for me. Apparently it’s the same for everyone based on other reviews. It only makes sense out of desperation because of MLB blackouts if you are cutting the cord. 

If I paid $20/month I would expect for the app to minimize  so I could display another app simultaneously and have the game run in the background- LIKE EVERY OTHER TV APP!

I would also expect it to run continuously without a network hiccup causing the user to miss action while it runs an ad before resuming a live game.

### 1/5 — Terrible

*2026-06-02, version 5.0.4*

This is one of the worst apps and outright lies when it comes to a purchase. The app never works. It doesn’t stream well even when it actually does open and they sold it as getting mlb.tv as well and we didn’t. You got to watch the orioles on mlb which doesn’t make much sense if this app did what it was supposed to do. You can’t watch any other team. This thing is useless.

### 2/5 — Worth the 2 star rating

*2026-05-13, version 5.0.4*

The sound will continue to play after the app is closed. After turning the television off and then back on, the volume of the video that was playing in the app will come back on for a few moments, even when another streaming app is opened.

### 1/5 — Terrible

*2026-05-05, version 5.0.4*

This app is the worst part of being an O’s fan, and that says a lot. No mini player available, so every time you leave the app on your phone you can’t even watch the game, and when you do go back to the app, you have to restart the stream and sit through a couple of ads to get back to the game even if you only left the app for a few seconds. The stream itself is always 30 seconds behind any other broadcast, so if you get score notifications from ESPN/MLB you’ll know what happens before you actually see it. You pay for a season pass and then still have to sit through multiple ads every time you try to start watching a game, even if they’re in the middle of an inning. At least once a game I have to restart the stream because an error occurs which means I sit through even more ads. All around terrible app. Can’t wait for the day MASN is no longer affiliated with the O’s.

### 1/5 — Can’t turn off subtitles

*2026-05-03, version 5.0.4*

On Apple TV subtitles overlay the scoreboard and can’t be turned off. It’s a clear bug they won’t fix and it totally ruins the experience

### 1/5 — Log in every time?

*2026-05-02, version 5.0.4*

Why do I have to re enter my Verizon information EVERY TIME?! Come on MASN, it can’t be that hard to make a functioning app. This makes me not want to be an orioles fan.

### 1/5 — Waste

*2026-05-02, version 5.0.4*

Don’t waste your money on only being able to see some games. Luckily if you have questions about something, you’ll never be able to get someone to respond to you either.

### 1/5 — Doesn’t support Picture in Picture 😖

*2026-04-29, version 5.0.4*

I don’t understand how this app was allowed to be released without supporting picture-in-picture mode. If you get a text while watching the game and open a different app, it pauses the live feed. Then, when you come back, your game is lagging behind. It will then “jump” a few seconds and skip ahead, but not to the actual live feed. It will just keep skipping to random points until it eventually catches up. There’s no button to automatically skip ahead to the live feed. So you have to exit, then restart the stream, which forces you to watch an ad. So prepare to miss entire parts of the game or not check any notifications if you don’t want to miss anything. Horrible, horrible design.

### 4/5 — Needs to be able to screen mirror to Samsung tv in full screen

*2026-04-19, version 5.0.3*

It mirrors fine but it doesn’t go to full screen once you mirror it. Please fix this so I can watch games on a big screen.

### 1/5 — Why get rid of it?

*2026-04-19, version 5.0.3*

The app used to have Picture in Picture. I updated it and boom. Gone. Why axe a feature? Honestly not surprised considering how this app has been developed over the years. Figure it out!

### 1/5 — All of Baltimore

*2026-04-18, version 5.0.3*

You’re app is literally garbage, what are you doing? No one likes you

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-08-26, version 5.0.5*

Glitchy to say the least. Every time the network connection is lost (which will happen a couple times a game), you are forced to watch 1-2 commercials, missing the game in the process.

### 1/5 — Horrible

*2026-08-25, version 5.0.5*

I wish I could give zero stars.  I have access to the MASN app through my TV provider MASN subscription.  However, using the app on my iPad, I continually get a playback error.  When the error pops up, the options are refresh or contact support.   Well, when you refresh, you now have to watch another 30seconds worth of ads right in the middle of a game, then it works for maybe a minute or two and the error pops up again.  If you choose “contact support”, which I’ve done several times, they never respond.   It’s a joke!!    Completely worthless app and completely worthless support.

### 1/5 — Constantly freezes

*2026-08-23, version 5.0.5*

Constantly freezes, then makes you watch 2 ads before you can return to the stream. Utterly unwatchable. Remove those ads until you can fix the freezing problem

### 1/5 — Horrible app

*2026-08-19, version 5.0.5*

It’s unbelievable they want to charge as much as they do, for an app that doesn’t work 2/3 rds of the time. You spend more time watching commercials than the game. Playback error will constantly pop up and, it will go to take break from the action screen. Worst paid for app ever. Don’t waste your money!

### 1/5 — Not worth it. Too many ads.

*2026-08-11, version 5.0.5*

You have to watch an ad just start watching the channel. Which once you are on also has ads. When I turn the game I expect to see the game if there’s action happening. If I turn it on between innings fair enough show me an ad. But if I get an alert that my favorite player is up to bat and I have to suffer through a 30 second ad I’ve seen 100 times and miss the AB that ridiculous. Why am I even paying for this service at that point if I can’t get the content when I want it. Also the ad plays if you switch devices with air play. It’s just so bad for 20 dollars a month but sadly the only option if you want watch the Os.

### 1/5 — Couldn't sign in

*2026-07-25, version 5.0.4*

I tried to sign up so I could watch some orioles games.  I couldn't even sign in as it kept kicking me back for my email to ask for the one-time password.  Not with the $20 a month of the $180 annual membership.  Guess I won't watch the O's or when other teams that I follow play them.

### 1/5 — Don’t bother

*2026-07-23, version 5.0.4*

It never worked to show live games from the moment we downloaded it.

### 1/5 — Worst Apple TV app and I’m not the only one complaining

*2026-07-12, version 5.0.4*

I have to delete and redownload this almost every game🤬 unfortunately I prepaid for a full season of this frustration.

### 1/5 — Stopped working on AppleTV

*2026-07-05, version 5.0.4*

Like the title says: all of a sudden live video has stopped working on AppleTV. In general too they could really work on the layout of the app. They can’t show scores or schedules? They can’t show the box score for the game in progress? Why is that functionality only in the MLB app?

### 1/5 — The Worst App Ever Created

*2026-07-01, version 5.0.4*

This app constantly crashes, followed by a mandatory ad. The support team is useless and everything they provide is clearly cookie-cutter copy and paste. Combine a terrible app with terrible features and terrible customer service and the house deserves every poor rating it has.

## Most praised reviews (10 highest-rated)

### 5/5 — Needs some updating a lot but overall it’s amazing

*2026-04-24, version 4.4.1*

It’s the best

### 5/5 — Best app ever

*2026-02-23*

Awesome orioles games saved me from needing cable

### 5/5 — THE Answer!

*2025-07-06, version 4.3*

I have the app downloaded on my phone and Amazon fire account.  So far it has been fantastic!!

I don’t watch a lot of tv outside of sports and occasional movies.  Hated having to give the cable or streamer provider an extra 20 dollars a month just to have the masn sports network to watch my O’s.

Now,  THE Answer has arrived $65 bucks for the entire season to stream Os!! Heck yeah!!

MLB app was trash outside of the audio broadcasts.  Like tv subscriptions would give you access to away games… but even then you might still be in geo to not even get that.  

This is the sweet spot.  Just Os, wherever and whenever I want without having to commit to all of this extra nonsense.

### 5/5 — Cord-cutters rejoice!

*2025-06-18, version 4.3*

Thrilled to have Nats without needing to have cable. I don’t think the app is as janky as these whiners say. But honestly I wouldn’t care if this app were made of chicken wire and duct tape so long as it means I can watch Nats without paying Comcast a dime ever again.

### 5/5 — Send help

*2025-04-25, version 4.0*

This app is so great definitely recommend it, (I’m being held at gunpoint) for legal reasons this is a joke

### 5/5 — Good

*2025-01-15, version 3.12*

Who ever said it works on tv they are right and also if your reviewing this when your not a Baltimore or a Washington fan just get out pls

### 5/5 — App works great

*2022-07-30, version 3.4*

I wish there was a rewind feature during live games but it’s not that big of a deal.

### 5/5 — XFINITY still not an option

*2022-05-26, version 3.4*

Xfinity still isn’t an option when trying to stream. What’s up with that, MASN?!

### 5/5 — Same access as your cable’s MASN. Streams and replays. It’s perfect

*2022-05-09, version 3.2*

Exactly what you see on MASN and MASN2 you can see here. Screen mirror only right now to play via AppleTV. But it’s solid.

### 5/5 — Cord cutter Out of Luck

*2021-07-28, version 1.3*

We don’t have cable, only some streaming services. Looks like MASN is still using outdated policies & practices. You need a cable subscription to watch the Orioles. Oh well, that’s their loss. I’ll find a new team.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
