# Maspeth Savings Mobile — user reviews > 18 indexed App Store user reviews of Maspeth Savings Mobile by MASPETH FEDERAL SAVINGS & LOAN ASSOCIATION, rated 4.80/5 from 495 ratings. - Source: https://appshunter.io/ios/app/maspeth-savings-mobile/id829900931/reviews - App overview in markdown: https://appshunter.io/ios/app/maspeth-savings-mobile/id829900931.md - Rating breakdown: 5★ 455 · 4★ 15 · 3★ 9 · 2★ 4 · 1★ 12 ## Newest reviews (2 of 18) ### 1/5 — John *2020-02-26* Very bad app era message for two days now ### 1/5 — PLEASE UPDATE *2019-12-13* Pleaseeeeeeeeee update the app. It’s been giving me the error message for a few months and I can’t log in on my phone AT ALL. I even sent an email on your website asking for help, with no response from anyone. Not everyone can get to a computer 24/7 and the app was such an amazing perk for those of us who are on the go without access to computers throughout the day. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2024-10-19* This app doesn't recognize any of my credentials **Developer response:** Thank you for bringing this to our attention. We are sorry to hear that you are experiencing difficulties. If the issue persists, please contact our team at (718) 335-1300. We are here to help! ### 1/5 — Horrible is all I can say ! *2021-03-23* Never works Always have to enter a password even though I have Face ID active. Horrible!!!!! **Developer response:** We’re sorry to hear about your experience. Please contact us as 718-335-1300 to help you resolve this issue. ### 1/5 — It will drive you crazy and to the bank *2020-12-28* If you want to deposit a check, don’t waste your time and go straight to the bank. The app hardly recognizes the amounts and will not let you deposit no matter how clear the check amount is. Very disappointing especially nowadays when everyone tries to avoid crowded line. **Developer response:** We’re sorry to hear about your experience. Please contact us as 718-335-1300 to help you resolve this issue. ### 1/5 — Worst ever *2020-11-23* It’s worse than before. Can’t organize payees . Not compatible with Apple iPad. **Developer response:** We’re sorry to hear about your experience. Please contact us as 718-335-1300 to help you resolve this issue. ### 1/5 — horrible *2020-11-20* this back is the worst just take your money and go elsewhere. I can’t log in to my account at all. **Developer response:** We’re sorry to hear about your experience. Please contact us as 718-335-1300 to help you resolve this issue. ### 1/5 — Update is terrible *2020-09-24* I don’t know what happen Maspeth fed. But this update is trash... at least go back to the old version. This isn’t really an app. It’s just the website posing as an app. Very disappointed **Developer response:** We appreciate the feedback. We’re sorry to hear that our new app does not meet your expectations. ### 1/5 — Bring back Touch ID *2020-09-21* The app was fine before the new update. This new interface is not convenient or nice looking. Also kind of annoying how now I need to manually enter my password when before I used to be able to use Touch ID. Not sure if you guys used a 3rd party company before to do the design, but this new UI is not it for me. **Developer response:** Thank you for your feedback. The new update does have fingerprint and face ID capability. To enable this feature using the MFS app select Menu > Banking Services > Manage Fingerprint/Face ID. ### 1/5 — The update actually made it worse! *2020-09-14* I was eventually able to log in to the new and awkwardly(massive understatement) designed site but I’m watching my bf in the next room unsuccessfully trying to get into his account for over an hour.(I had to log on as a new user even though I’ve been using this online banking service for years. Also,all of my transactions are missing from before this month!) He followed the instructions to get into his account the same way I did and nothing works! He called the phone number on the log in page and was on the phone with a technician for almost an hour and still can’t log on! PLEASE FOR THE LOVE OF GOD FIX THIS! **Developer response:** At MFS we aim to uphold the highest standards of customer service and are very sorry to hear about your experience. Please email marketing@maspethfederal.com, we will make sure that someone reaches out to you. Thank you. ### 1/5 — Error message *2020-04-20* App will not open whatsoever ### 1/5 — Error message keeps coming up *2020-04-17* error message ## Most praised reviews (6 highest-rated) ### 5/5 — Zelle daily limit *2025-06-04* You really need to increase the daily limit for Zelle payments. $500 is not adequate…at all **Developer response:** Thank you for your input. We’re always looking for ways to enhance our app and your suggestion is valuable to us. ### 5/5 — It’s great *2023-07-19* I love it- except my face recognition login needs to be done 2x **Developer response:** Hello, thank you for providing us your review and for being a customer of Maspeth Federal Savings. We appreciate your feedback and are happy to hear about your positive mobile app experience! ### 5/5 — Maspeth Federal app *2023-03-31* Great app! **Developer response:** Hello, thank you for providing us your review and for being a customer of Maspeth Federal Savings. We are happy to hear that you’re having a positive experience with our mobile app! ### 5/5 — New App *2020-12-04* Love the new app- very easy to use! **Developer response:** Thank you! ### 5/5 — No deposit feature *2020-11-07* I just tried to use my iPhone to deposit a check and that feature isn’t available even though the screen shot shows that it is **Developer response:** Thank you for taking the time to give us your feedback. Remote Deposit Capture is available for customers upon request. We would like to assist you with this. Please contact our customer service at 718-335-1300 at your earliest convenience. ### 5/5 — Use the website instead *2020-09-19* This is not a full fledged mobile app. Even after the recent update to Maspeth Federal’s banking systems, this is still little more than a link to their mobile website. It just takes you to the website, with the same user interface and everything. This means, just like with the website, if your banking session expires you have to log in again, which defeats the purpose of having a convenient app that can easily retrieve your account info. In fact, it’s worse than just using your browser to go to the site. You can’t autofill your password like you can with your browser’s password manager or even paste your password from other password management software. Therefore this encourages you to use a shorter, simple password that would presumably be easier for someone to crack. The only thing this app lets you do that you can’t do with your regular browser is register your device to log in via TouchID or FaceID. Although given the quality of the rest of the “app” I wouldn’t trust it with your biometric data. **Developer response:** We’re sorry to hear about your experience. Our systems are designed to require strong passwords and for additional security, a banking session will expire on both our website and mobile app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*