# Mass511 — user reviews > 10 indexed App Store user reviews of Mass511 by Castle Rock Associates, Inc., rated 3.48/5 from 54 ratings. - Source: https://appshunter.io/ios/app/mass511/id1640577370/reviews - App overview in markdown: https://appshunter.io/ios/app/mass511/id1640577370.md - Rating breakdown: 5★ 27 · 4★ 4 · 3★ 3 · 2★ 8 · 1★ 11 ## Most critical reviews (10 lowest-rated) ### 1/5 — Meh *2026-01-19* It would help if massdot actually fixed their cameras for once. **Developer response:** Thanks for the feedback. We’re sorry about the frustration with the cameras. If you’re able to share more details about what you’re experiencing, please contact us at feedback@castlerockits.com ### 1/5 — No notification *2024-06-25* Mass Pike eastbound was shut down on 6/25/24 at 1:30am and detoured at the Copley plaza exit. There were no notification of this detour/shut down of the highway. **Developer response:** Thank you for your comments. We apologize that you didn't find the information you needed in the Mass511 app and will continue to improve the system. ### 2/5 — Can’t see the map *2025-09-11* Just white, though I can see info points on the white background. **Developer response:** Hi, Green Laughter - Sorry to hear that you are having troubles with the map. If you continue to have troubles loading the map, then please email us at pm@castlerockits.com with additional details to help us investigate. Are you connecting over WiFi or a cellular network? If cellular, which cellular network provider are you using? Thank you! ### 2/5 — Not intuitive *2024-07-28* Takes a long time to figure out how to do things in the app **Developer response:** Thank you for your comments - we will continue work to make the app easier to use. Please reach out to pm@castlerockits.com if you have some specific details you'd like to share with us. ### 2/5 — Baloney site *2024-06-09* It would have been 5 if the camera’s worked properly **Developer response:** Thank you, we appreciate the feedback. ### 2/5 — Needs work *2024-05-24* Lots of glitches and certainly isn’t in real time Did not show any form of construction and road closures that I encountered you can’t remove critical alerts that have nothing to do with where you are **Developer response:** We’re sorry you had a negative experience. We will continue to make improvements to our system. Thank you for your comments. ### 2/5 — Inaccurate *2023-12-19* I needed to travel Rt13 north from Leominster to Townsend. I knew the road in Lunenburg was closed 12/18/23 and needed to return 12/19. Google map was ambiguous where 511 showed no issues!! I checked periodically as my time to leave approached. Google maps showed “lane closure” but still 511 showed all ok! Google was right! Uninstalled 511….. **Developer response:** Thank you for your comments. We apologize that you didn't find the information you needed in the Mass511 app and will continue to improve the system. ### 3/5 — Favorites Not Functioning *2026-01-14* I do not see a favorite heart icon on the app or browser interface. I didn’t see any info explaining how to add a location on the app but it must be an option as there is a tab where they can be added telling me i should add one :-) **Developer response:** Sorry for the confusion. We appreciate the feedback and are continuing to improve the app to make this clearer and easier to use. Locations can be favorited from the search results screen when you are logged in to your account. Tap the search button at the bottom of the screen and perform a route, place, or roadway search, for example “Boston, MA to Newton, MA.” The screen will update with a map view of your search, and below the “Show Results” arrow you should see a favorite button. Tapping that button will allow you to save the location to your favorites. If you need any help feel free to contact us at feedback@castlerockits.com ### 4/5 — Edit: a problem solved *2025-09-16* I couldn’t see the map, but once I created an account I could. **Developer response:** Hi, Green Laughter - Thanks for letting us know that you were able to see the map after you created an account. Interestingly, an account is not required to use the Mass511 app, including the map. We're hoping you can provide some additional information in case there's a bug we need to fix. Are you finding that you can only see the map when you're logged in? Any other details you can provide about times you're not able to see the map would be super helpful! If you're willing, please send additional info to pm@castlerockits.com. Thanks! ### 5/5 — Great App *2022-09-12* This is a very intuitive tool. Nice work Mass DOT --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*