# MassDOT BusPlus

> Official mobile ticketing app for intercity and commuter bus travel. (iPhone/iPad app by Bytemark, Inc..)

- Source: https://appshunter.io/ios/app/massdot-busplus/id1046116334 (this page in markdown: same URL + `.md`)
- Developer: [Bytemark, Inc.](https://appshunter.io/developer/925346607)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.40/5 from 259 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 108 MB
- Languages: American English, Filipino, Haitian Creole, European Portuguese, Russian, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan), Vietnamese
- Released: 2015-11-01
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/massdot-busplus/id1046116334/reviews.md

## What is MassDOT BusPlus?

The official mobile ticketing app of BusPlus – a program of the Massachusetts Department of Transportation.
The BusPlus app lets you purchase and use intercity and commuter bus tickets instantly on your phone. Here’s how it works:

1. Plan a trip by selecting an origin, destination, and schedule
2. Choose the type of ticket and quantity
3. Create an account and link your credit/debit card to complete checkout
4. Activate your ticket and show it to the bus driver

An internet connection is required to purchase tickets, but you can use your ticket(s) offline. All personal information and payments are securely transmitted and stored.

Please contact support@bytemark.co for customer service assistance. Any comments or suggestions you may have are welcome. We are aware of problems with the scanning feature while adding new credit cards, and are working to correct this issue.

## Key features

- Purchase bus tickets
- Use tickets offline
- Plan trips
- Secure payments
- Account creation

## What do users think of MassDOT BusPlus?

Overall sentiment: mixed

**Pros**

- 👍 Very convenient for bus passes
- 👍 Easy to use for many
- 👍 Saves time and hassle
- 👍 Good for disabled users
- 👍 Works as advertised
- 👍 Excellent service
- 👍 Makes life easier
- 👍 Reliable and handy

**Cons**

- 🐛 Tickets disappear after first day
- 🐛 App glitches and logs out
- 🐛 Cannot log in or create account
- 🐛 QR codes do not work
- 🐛 Payment issues and lost money
- 🐛 No reduced fare options
- 🐛 Difficult to navigate
- 🐛 Slow at times
- 🐛 Purchase history not saved
- 🐛 App requires specific time zone settings
- 🐛 No Apple Pay support
- 🐛 Lost tickets after free bus period
- 🐛 Charged for free service
- 🐛 Inconsistent driver acceptance of tickets

**Commonly reported bugs**

- Purchased tickets disappear after first day
- App glitches and logs out users
- Login and account creation errors
- QR codes for tickets not working
- Lost money due to voided tickets
- Inability to display passes after first day
- Autocomplete for location searching is broken
- Time zone error preventing login
- Purchased passes disappear from history
- Weekly passes only display on activation day

**Most requested features**

- Discount bus pass for days remaining before free bus
- Post more information on the application
- Allow adding TAP card for reduced fare
- Add Apple Wallet support for passes
- Improve trip planner functionality
- Make app more intuitive/easier to learn

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/massdot-busplus/id1046116334/reviews.md

### 1/5 — Can’t see Link413 info

*2026-04-13, version 4.110*

Was told this App is required to buy tickets but no info on schedule or locations

### 5/5 — Excellent Service

*2025-09-20, version 4.110*

Love my rides

### 5/5 — ⭐️⭐️⭐️⭐️

*2025-09-13, version 4.110*

⭐️⭐️⭐️⭐️⭐️

### 5/5 — Very useful

*2025-04-05, version 4.075*

Extremely satisfied

### 5/5 — Mackenley

*2025-03-27, version 4.075*

Charles

### 4/5 — Work as advertised

*2024-10-23, version 4.075*

Is good

### 5/5 — Just bc

*2024-10-22, version 4.075*

Just bc

### 5/5 — Nessii

*2024-10-06, version 4.075*

Nessii

### 5/5 — Personal experience

*2024-10-05*

I have been pleased with this app so far.

**Developer response:** Thank you for your review!

### 1/5 — charged for free service

*2024-09-26, version 4.075*

If Bat busses in brockton are free why charge for a local brockton pass

## Frequently asked questions about MassDOT BusPlus

### What does the MassDOT BusPlus app do?

The MassDOT BusPlus app is the official mobile ticketing application for BusPlus, a program of the Massachusetts Department of Transportation. It allows users to purchase and use intercity and commuter bus tickets directly on their smartphones.

### How do I use the app to buy a ticket?

To buy a ticket, you first plan your trip by selecting your origin, destination, and schedule. Then, you choose the type and quantity of tickets needed. You'll create an account and link a credit/debit card to complete the purchase. Once bought, you activate the ticket within the app to show to the bus driver.

### Can I use my bus ticket if I don't have internet access?

Yes, while an internet connection is required to purchase tickets, you can use your activated ticket(s) offline. This means you can board the bus even without a live data connection.

### Is the app free to download and use?

Based on the provided information, the app is free to download and use. The monetization model is listed as 'free', indicating no upfront cost for the application itself. You will still need to purchase bus tickets through the app.

### What are the common use cases for this app?

The primary use case is for individuals who regularly travel on intercity or commuter bus routes managed by BusPlus. It simplifies the process of buying and managing bus tickets, eliminating the need for physical tickets and potentially reducing wait times at ticket counters.

## Version history (last 5 releases)

### 4.110 — 2025-08-14

Wallet pay update

### 4.075 — 2024-08-29

Bug Fixes

### 4.073 — 2023-10-03

* General bug fixes & system optimizations
* To support Pioneer Valley Transit Authority future electronic validation deployment

### 4.058 — 2022-09-20

Purchase and use tickets for Cape Ann Transportation Authority (CATA)

### 4.046 — 2022-05-26

New enhancement:
Acceptance of cash payments for ticket purchases by participating agencies.

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All apps by Bytemark, Inc.: https://appshunter.io/developer/925346607

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*