# Massis Kabob — user reviews > 25 indexed App Store user reviews of Massis Kabob by International Grill, Inc., rated 4.90/5 from 923 ratings. - Source: https://appshunter.io/ios/app/massis-kabob/id1444667820/reviews - App overview in markdown: https://appshunter.io/ios/app/massis-kabob/id1444667820.md - Rating breakdown: 5★ 855 · 4★ 45 · 3★ 10 · 2★ 5 · 1★ 8 ## What do users think of Massis Kabob? Overall sentiment: positive **Pros** - 🚀 Fast and easy to use - 👍 Great food and service - 💡 Convenient for ordering and picking up - 🚀 Smooth and reliable app experience **Cons** - 🐛 Issues with order processing and customer service - 🔍 Rewards not accessible in app **Commonly reported bugs** - App not recognizing user passwords - Issues with completing payments in the app **Most requested features** - Improve order processing and customer service - Make rewards accessible in the app ## Newest reviews (10 of 25) ### 5/5 — Incredibly easy to use! *2020-10-09, version 20.3.1* I have used many different apps for restaurants and I have to say, this one is by far the easiest to use with a fantastic layout. Now I can get my favorite kebab in a quick and great app! ### 5/5 — Easy *2020-07-05, version 20.3.0* Much more convenient than door dash! ### 5/5 — Delivery Added in Update ! *2020-06-30, version 20.3.0* I love that I can now get delivery directly from the Massis Kabob App. Much cheaper than going through DD or Postmates app. Got a text that my food was on the way and was able to leave instructions for contactless delivery. ### 5/5 — Good *2020-06-21, version 20.3.0* Good food and handles any app issues quickly. ### 5/5 — Good app *2020-03-18, version 20.0.2* Love the food and the delivery is so fast ### 5/5 — Amazing *2020-01-02, version 19.8.1* Bah bah bahhhhh ### 5/5 — Great app! *2019-07-26, version 19.3.1* I love the convenience of order ahead and skipping the line! I can save my favorite orders, so ordering is now much faster. The loyalty points being built right into the app is a nice perk too. ### 5/5 — Great App *2019-07-25, version 19.3.1* Use this app when I’m at the mall and I want my food ready to go when I get there. ### 5/5 — Love it *2019-07-05, version 19.3.1* Makes the process much faster ### 5/5 — Five Star app Five star food *2019-07-02, version 19.3.1* Don’t like waiting in line or calling in my order so I LOVE this app. My favorite is the #20 Chicken and Beef combo. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse Customer Service *2022-07-01, version 30.0.0* Who runs this place, worse customer service ever! Placed order and waited for 30 minutes, asked what was going on with my order and nobody knew. ### 1/5 — Horrible. Not functional. *2021-05-13, version 20.3.1* I tried this app after using their website through a few different browsers. It would not recognize my password which I had just created. Then the site would not allow me to purchase. So, I downloaded this app when I got to the counter, thinking that it would be better. Nope. No matter how many times I entered my credit card and checked it carefully, it would not allow me to pay. This is some of the worst user experience design and functionality I have ever seen. Their food is great, but the app and website are horrible. ### 2/5 — We are not satisfied *2022-07-20, version 30.0.0* My family were in Glendale location but that was our second times the foods were not good . The chicken was very tough and the lettuce was not fresh. Also the chicken kebab was not cooked well , inside of chicken was pinky. I hope you can improve all of that . ### 2/5 — N *2019-12-06, version 19.8.1* Where do you guys keep the nutritional information? ### 4/5 — Love the food *2020-01-07, version 19.8.1* Great food! I really enjoy going here and the food is always great. So far no bad experience what’s so ever. I will continue eating here until I get tired of it. The app is great but I would like to see the rewards scan be accessible in the wallet app. So we won’t have to be accessing the app just to get it scanned. Other than that the app works smoothly. ### 5/5 — Diamond Dave *2023-12-12, version 30.0.5* I love the food at Massis! Are you here three times a week try the fish. My favorite is the Gyro plate! The wraps are great too. Best hummus I’ve ever had. ### 5/5 — Great app! *2022-09-27, version 30.0.0* So easy to use and love the photos of the food. So delicious! Love! ### 5/5 — Perfect all around *2022-09-16, version 30.0.0* Perfect each time. Food is always reliably great. Never had any issues with service. Love the ambiance also. They’ve done a great job. ### 5/5 — Decent app *2022-07-11, version 30.0.0* Easy to use app. So it makes ordering quick ### 5/5 — Rewards cannot be applied in app only in person *2022-05-13, version 20.3.3* Otherwise app is okay. ## Most praised reviews (5 highest-rated) ### 5/5 — Great food *2022-04-14, version 20.3.3* Just ordered using the app. Great food easy to use application. ### 5/5 — Just used it to get delivery ! *2021-11-26, version 20.3.2* I used to order by calling in now I just use the Massis App to order delivery. It’s the same price as in store - I also use it when I’m shopping at the Westfield in Topanga I use the ASAP button and it’s ready when I show up. ### 5/5 — Five stars *2021-11-18, version 20.3.2* Great restaurant and great app. Works smoothly. No glitches whatsoever. ### 5/5 — Sweet App *2021-05-17, version 20.3.1* I order the same items duting the week for my lunch break and its super easy to pick it up. Also used the delivery for a weekend party and it was much cheaper than using Grubhub. Same prices as their store menu. ### 5/5 — Ordered food while shopping *2021-04-09, version 20.3.1* Busy weekend and the line was long so I used the Massis app to order and got my in about 10 minutes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*