# MassMutual FCU — user reviews > 66 indexed App Store user reviews of MassMutual FCU by MassMutual Federal Credit Union, rated 4.77/5 from 1,056 ratings. - Source: https://appshunter.io/ios/app/massmutual-fcu/id445673318/reviews - App overview in markdown: https://appshunter.io/ios/app/massmutual-fcu/id445673318.md - Rating breakdown: 5★ 868 · 4★ 84 · 3★ 20 · 2★ 6 · 1★ 19 ## What do users think of MassMutual FCU? Overall sentiment: neutral **Pros** - 👍 Convenient banking features - 🚀 Easy to use - 🔒 Secure app - 💡 Useful check deposit feature **Cons** - 🐛 Issues with app opening and loading - 🔨 Clunky bill pay section - 🔨 Check deposit not working - 🔨 Longer account update times compared to traditional banks **Commonly reported bugs** - Check deposit does not work - App takes too long to load and show account information **Most requested features** - Bring back widget feature - Add recurring account transfers - Expand bill pay tab to show processing and recent payments - Option to transfer money from loan payment account in the app ## Newest reviews (11 of 66) ### 4/5 — Good app, needs more functions *2024-07-29, version 2024.4.0.10* Could you please add (or help me find) access to recurring account transfers? ### 4/5 — New format *2024-02-16, version 2023.10* Do not like the new font/format. ### 5/5 — Kudos *2016-09-02, version 5.0.1* Does everything I need it to do, easily and reliably, and safely. ### 5/5 — Easy to use *2016-07-28, version 5.0.1* A wonderful app, and it's easy for all ages to use. I would be gladly recommend this up to those who have an account with MassMutual CU and can't go in to deposit their checks. ### 4/5 — Easy way to bank *2016-06-24, version 5.0.1* The app is easy to use and makes banking easy without the need to step into a branch or fire up my computer for everyday transactions. ### 5/5 — Longtime account holder *2016-05-20, version 5.0.1* Of the four banking apps I currently use, this one of is definitely one of the most well designed and user friendly. ### 5/5 — User *2015-11-04, version 4.3.0.0* Very secure! ### 5/5 — It's great! *2015-05-08, version 4.3.0.0* Simple to use, you can quickly accomplish what you need to do. Paying bills is a snap. Highly recommend. ### 5/5 — Happy Customer *2015-02-13, version 4.3.0.0* I love the app. It's very convenient and easy to use. ### 5/5 — Works well *2014-12-18, version 4.3.0.0* Does what it's supposed to do for me. I don't use many features, just balance and check deposit. ### 5/5 — Love! *2014-05-14, version 4.0.0.0* I have multiple accounts in different banks and this app is one of the best. The only change I'd make would be the option to transfer money from the loan payment account in the app. As of now, I have to go to the office, or call the branch when I overpay that account. ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues opening *2025-10-03, version 2025.7.2.1* Had this for years and it was great. After this last update the app will not open ### 1/5 — New Version Is Awful *2025-06-25, version 2025.2.2.3* Why did they update this app unnecessarily? The layout is no longer as tight and neat as the older version. The motivational slogan garbage at the top is cringeworthy and annoying. It’s a banking app! How do you mess up a simple banking app? ### 1/5 — Bill pay *2023-07-28, version 2023.3.0.1* Bill pay section of this app is absolutely the worst. I have 2 other banks I use and I used to brag about how smooth and easy it was to use your app, now I am embarrassed and aggravated about how horrible it is. Nothing is easy on this app ### 1/5 — Check deposit does not work *2022-12-01, version 2022.6.0.1* Check deposit does not work Just tells you to rotate your camera and you have to shut down the app ### 1/5 — Cont even open *2020-02-10, version 6.2.1.48* It would be nice if I could open the app and actually see what I have. It unlocks my account but proceeds to load for over hours at a time never showing me anything. Really disappointed because it was working great till the update. ### 2/5 — Bring back widget *2025-03-18, version 2024.10.01* I miss the widget feature. Taking that feature away is very inconvenient. It was nice to see everything quickly from the widget screen. ### 2/5 — Great credit union, bill pay on app is clunky *2024-10-30, version 2024.4.0.10* Love the credit union! Only feedback is the bill pay feature on the app is a bit clunky. Previous version was easier to use. Great credit union, though! ### 3/5 — App *2021-08-13, version 2021.3.0.55* Account update take longer the traditional banks ### 3/5 — Needs update! *2020-04-06* Please fix quick balance widget on iPhone. I haven’t been able to see the quick balances in weeks. I’ve turned it on and off, force quit the app, and uninstalled and reinstalled widget. Please fix ### 3/5 — Great for banking, crap for retirement *2012-01-05, version 2.2.0* I wanted a quick way to check how my 401k was doing..no dice with this app..lame ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-06-10, version 2026.01.01* Great app ### 5/5 — Excellent *2026-05-14, version 2026.01.01* Excellent ### 5/5 — Review *2026-05-07, version 2026.01.01* Awesome ### 5/5 — Go Credit Union *2023-11-21, version 2023.3.0.1* MassMutual Credit Union is like the banks I heard about growing up. They care about you as a person, offer great services and products. Join, open an account, give them a shot. ### 5/5 — Great App - iPhone XR *2022-03-20, version 2021.11.63* Never had an issue with this app. It does all the essentials well with no instability. ### 5/5 — MM App *2019-11-08, version 5.12.2.44* This app works great for my banking needs. ### 5/5 — Best credit union around! *2019-10-23, version 5.12.2.44* Mm credit union is by far the best banking in the area. ### 5/5 — Great app! *2019-06-05, version 5.12.2.44* I absolutely love the convenience of the MMFCU app. It makes my life so much easier to check balances, transfer money between accounts, and/or even to pay bills on the go with peace of mind my transactions are secure. The Face ID is extremely helpful when logging in as well. Highly recommend!!! ### 5/5 — Fixed for 5 stars *2019-05-03, version 5.11.0.43* Got a response today and they have earned my 5 star rating after replying to my earlier rating of 1 star. I can now save my monthly statement to my external drive using my iPad. Well done! ### 5/5 — Finally! *2017-09-09, version 5.6.1.24* So seamless and more convenient than online banking. Please expand the bill pay tab to show processing and last few processed payments. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*