# Master Bagasi: Means Happiness — Cross Border E-Commerce

> Shop and ship Indonesian goods internationally with consolidated delivery. (iPhone/iPad app by PT Master Bagasi Indonesia.)

- Source: https://appshunter.io/ios/app/master-bagasi-means-happiness/id6473609788 (this page in markdown: same URL + `.md`)
- Developer: [PT Master Bagasi Indonesia](https://appshunter.io/developer/1719248791)
- Category: Shopping
- Price: Free
- Rating: 4.35/5 from 94 App Store ratings · 92 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 100 MB
- Languages: English
- Released: 2024-03-07
- Data updated: 2026-08-14
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/master-bagasi-means-happiness/id6473609788/reviews.md

## What is Master Bagasi?

Bring Indonesia Closer, Wherever You Are
Enjoy the convenience of shopping for authentic Indonesian products—sambal, cooking spices, favorite snacks, and even local small business products.
Want to send personal items from Indonesia too? Yes you can! Combine your shopping and personal packages into one delivery.

Affordable Shipping & Monthly Promotions*
Shop and send items at a low cost. Enjoy exciting deals and promos that are updated every month. Save more, stress less!

Favorite Picks Among Indonesian Diaspora
Sambal, Kecap, & Other Spices and Seasonings
Instant Noodles & Ready-to-Eat Meals
Snacks, Chocolates & Candies
Authentic Sumatra Coffee & Java Tea
Herbal Products & Daily Essentials
Local Business Products

Reliable, Easy, and Trusted
Shop with ease through the app. All deliveries are trackable, and you can access thousands of authentic Indonesian products.

Made for Indonesians Living Abroad
No hassle. No high costs. No missing home too much.
Bring the taste of Indonesia to your hands—wherever you live.

Download Now and Feel the Connection!
One app for everything—Shop, send personal packages, and feel closer to Indonesia.

*Terms & Conditions apply. Promotions and services may vary by destination country.
_______
Also follow Master Bagasi on social media!
Instagram - @masterbagasi
Facebook - Master Bagasi
TikTok - @masterbagasi
YouTube - Master Bagasi
Need help or have feedback? Contact Master Bagasi customer support directly from the app.

## Key features

- Shop authentic Indonesian products
- Send personal items from Indonesia
- Combine shopping and personal packages
- Affordable international shipping
- Monthly promotions and deals
- Trackable deliveries
- Access to local business products

## What do users think of Master Bagasi?

Overall sentiment: mostly positive

**Pros**

- 🚀 Fast delivery times
- 💬 Excellent customer service
- 📦 Secure and neat packaging
- 👍 Easy to use app
- 🇮🇩 Access to Indonesian products
- ✅ Reliable and trustworthy
- 🗣️ Quick response from admins
- 💸 Affordable pricing
- 🌍 Facilitates international shipping
- 💖 Highly recommended
- 💯 Professional service
- ✨ Complete information provided
- 😊 Friendly staff
- 📱 Convenient mobile app

**Cons**

- 💰 High shipping costs
- 💸 Items are overpriced
- 🐛 App bugs and errors
- 🐢 Slow loading times
- 🚫 Unclear payment process
- ❌ Items not delivered completely
- 📧 Annoying spam on WhatsApp
- ⚠️ Hidden costs
- 📉 Items expired due to delays
- 🤷‍♀️ Uncooperative admin
- 🔕 Order notifications missing
- 💳 Limited payment options

**Commonly reported bugs**

- App is buggy and has errors
- App is slow to load
- Order notifications are missing
- Cannot log in to the app
- App crashes or freezes
- International payment only via PayPal

**Most requested features**

- Add more payment options (Mastercard, Visa, Amex)
- Improve app performance and reduce lag
- Provide total cost upfront during checkout
- Offer a manual shipping option when app has issues

## Recent user reviews (10 of 92)

All indexed reviews: https://appshunter.io/ios/app/master-bagasi-means-happiness/id6473609788/reviews.md

### 5/5 — Good customer service

*2026-03-10, version 2.2.9*

Terima kasih kak Eva untuk panduan nya dan barang yg diterima sampai di Kanada dengan packing yg rapi

### 5/5 — Great service

*2026-01-12, version 2.2.7*

First time using their service as it’s a bit risky sending food over to Australia but their Customer service helping from beginning until the package on its way and keep inform me with details. Any questions answered very quick and very helpful. The package arrived safely in a good condition. Very recommended for every diaspora anywhere around the world who need help with sending stuffs from Indonesia. Thank you Master Bagasi

### 5/5 — Canada shoppers

*2025-12-23, version 2.2.7*

Everything is good. Thank you master bagasi😊😊😊

### 3/5 — Konsepnya bagus tapi biaya pengiriman jatuhnya jadi mahal

*2025-11-16, version 2.2.6*

Konsep untuk bisa dapet produk lokal di luar negri sangat mambantu kita yg kangen makanan tanah air. Packaging rapih dan komunikasi cepat. Namun cara bayarnya terasa menjebak, kita beli dan bayar produk dulu, baru lah kita di kasih cost pengiriman yang menurut saya lumayan mahal jdnya total cost jadi kurang worth it. Lbh enak kalo cost total aja langsung pas check out.

### 5/5 — Excellent Service

*2025-10-30*

Miss Abel beserta Team Master Bagasi doing excellent service, sangat sabar dlm penjelasan, dimana saya baru pertama kali memggunakan jasa Master Bagasi…very recommend everyone…👍👍👍

### 5/5 — T O P PAKAI BANGET 😇

*2025-08-29*

Thank you so much *Master Bagasi*! ✈️📦  
Paket dari Jakarta sampai dengan aman, pelayanan super ramah & profesional 🙌✨  
Dapat nomor tracking jelas, jadi bisa pantau paket dengan mudah. Respon mereka cepat banget tiap aku chat — bikin yakin barang bakal nyampe dengan aman 😍  

Packing super rapi & aman, harga juga bersahabat 💸. Kangen barang Indonesia di luar negeri? All cravings fulfilled! 🇮🇩❤️  

TOP SERVICE: aman ✔️ fast response ✔️ ramah ✔️ affordable ✔️  
Highly recommended! 👌💖

### 5/5 — Memudahkan diaspora beli produk Indonesia

*2025-06-25, version 2.2.2*

Terima kasih, barang sudah sampai dengan cepat, aman dan kondisi sangat baik.

### 5/5 — Recommended!

*2025-05-29, version 2.2.2*

Komunikasi lancar sama customer servicenya. Informasi lengkap. Proses packing juga ok. Pengiriman mantap, cuma 4 hari dari Indonesia ke USA🙌🙌

### 1/5 — Jangan kena tipu jasa ini

*2025-04-14, version 2.2.0*

Saya titip kiriman cuma 0.5 kg tapi dicas 1.2 jt (setara 3 kg dgn alasan packingnya gede padahal dia yg packingnya ngada2 pake kardus gede).
Dari awal nanya harga tapi adminnnya pintar muter2 nyembunyiin harga.
Sayangnya saya udah terlanjur kırım ke depot mereka. Pas saya cancel, harus bayar tambahan 200 ribu dan barang asli saya gak dibalikin sampai berminggu2. 
Adminnya berlagak baik padahal banyak jebakannya.
JANGAN PERNAH PAKAI JASA MASTERBAGASI INI! Jangan ketipu kayak saya

### 5/5 — Hw

*2025-04-05, version 2.2.0*

Pelayanan nya bagus! Pengiriman barang ya juga cepat!

## Frequently asked questions about Master Bagasi

### What can I buy and send with this app?

You can shop for a wide range of authentic Indonesian products, including sambal, cooking spices, snacks, coffee, tea, herbal products, and items from local small businesses. Additionally, you can send personal packages from Indonesia.

### How does the shipping work?

The app offers affordable international shipping for both your purchased items and personal packages. You can combine your shopping with personal items into one delivery for consolidated shipping. All deliveries are trackable.

### Is this app free to use?

The app itself is free to download and use. Monetization comes from the in-app purchases of products and the shipping services provided.

### Who is this app designed for?

This app is specifically designed for Indonesians living abroad who wish to stay connected to their home country by shopping for familiar products or sending personal items to loved ones.

### What are the benefits of using this app?

The primary benefits include convenient access to authentic Indonesian products, the ability to send personal items, affordable and consolidated shipping, monthly promotions, and trackable deliveries, all aimed at reducing the feeling of missing home.

## Version history (last 5 releases)

### 3.2.0 — 2026-08-12

What's new in this version:

* Fresh new Home with products picked for you
* Nusantara: a personal regional map & local delicacies
* Referral & Membership: invite friends, turn points into vouchers
* Now available in English, Arabic & Japanese
* New Shipping Calculator with more accurate cost estimates
* Various performance & stability improvements

### 3.1.0 — 2026-07-15

Shared Cart is here!

WHAT'S NEW
• Shared Cart — Shop together with friends and family in one cart. Create or join a room, manage each member's personal items, and enjoy shipping savings together. Everything syncs in real time.
• Payment Guide — Not sure how to pay? A complete guide is now available right from checkout and your order details.
• Delete & Restore Account — You can now delete your account in the app, and restore it if you change your mind.

IMPROVEMENTS
• Faster Shipping Calculator — pick a country with a single tap, with refreshed flags and pricing based on chargeable weight.
• Smarter addresses — address fields now adapt to your destination country, with free-text entry for selected countries.
• Explore Nusantara — regional food banners are now tappable across all 38 provinces.
• Refreshed order detail and chat screens.

FIXES
• Bottom navigation now fits correctly on every phone, with both button and gesture navigation.
• Payment breakdown corrections, copy improvements, and various stability enhancements.

Thank you for shopping with Master Bagasi!

### 3.0.2 — 2026-05-04

We continuously roll out updates to enhance the security, convenience, and flexibility of your shopping experience.
Here are the latest updates now available:
New Feature: Multi-Currency

You can now easily switch between currencies based on your preference, making your shopping experience more practical and transparent wherever you are

### 3.0.1 — 2026-04-24

We're presenting a major update with comprehensive improvements for user convenience and efficiency.

- The user interface and experience are now more modern and intuitive
- The ordering process is more concise, faster, and easier to understand
- The app's performance is lighter and more stable
- System quality improvements
- Bug fixes for a smoother experience

Update now and enjoy a new, more seamless and efficient experience.

### 3.0.0 — 2026-04-08

We're presenting a major update with comprehensive improvements for user convenience and efficiency.

- The user interface and experience are now more modern and intuitive.
- The ordering process is more concise, faster, and easier to understand.
- The app's performance is lighter and more stable.
- System quality improvements.

Update now and enjoy a new, more seamless and efficient experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*