# Master Lock Vault Home

> Smartphone-controlled smart lock management with digital keys and access sharing. (iPhone/iPad app by Master Lock Company, LLC..)

- Source: https://appshunter.io/ios/app/master-lock-vault-home/id1491347215 (this page in markdown: same URL + `.md`)
- Developer: [Master Lock Company, LLC.](https://appshunter.io/developer/417488857)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.68/5 from 3,553 App Store ratings · 116 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 25 MB
- Languages: English, French, German, Spanish
- Released: 2020-01-20
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/master-lock-vault-home/id1491347215/reviews.md

## What is Master Lock Vault Home?

Master Lock® Vault eLocks has been enhanced and redesigned as Master Lock® Vault Home

Your smartphone is the key to your padlock and lockbox – no more forgotten combos!

Enjoy speed & ease of use, share access, have greater control with temporary keys/codes, low battery notifications and a 90-day history log. With a Bluetooth Smart-enabled device, you and your guests can unlock & lock your Master Lock Bluetooth Smart-enabled padlock using digital, encrypted “keys”. If you don’t have your phone with you, or you need to share temporary access with someone, the lock can be opened using a code entered on the lock keypad. In default Wake Mode, the lock unlocks upon pressing any button on the lock when your phone is with you. Optional Wake + Tap Mode, adds security by requiring the user to wake the lock and press a button on their phone to unlock the lock. The lock owner can easily add and remove guests and schedule guest access to 24/7 or time-limited access. Disabled Mode allows for maintaining a locked state while the phone is stored inside of a locker. The lock history log captures lock registration; unlock, open and relock activity; unlock method (via Bluetooth Smart-enabled device or directional code); date, time and user (if known); guest invitations, acceptances, access revocations; lock keypad tamper alerts; low battery alerts; Primary Code changes; settings changes (Automatic Relock Time, Unlock Mode, Time Zone); reset keys activity and firmware updates. The lock batteries are replaceable and can be jumped with an external battery if the battery dies in the locked position. 

Migrate your locks from your Master Lock Vault eLocks account to your new Home account using the Master Lock Vault Home app.

## Key features

- Smartphone as digital key
- Share access with guests
- Temporary access codes
- Low battery notifications
- 90-day activity history log
- Multiple unlock modes

## What do users think of Master Lock Vault Home?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🔒 Secure access
- 👍 Convenient features
- 🚀 Straightforward setup
- 👍 Reliable performance

**Cons**

- 🐛 Connectivity issues
- 🔒 Limited security options
- 🔋 Battery life concerns
- 👎 Confusing instructions
- 🐛 Compatibility problems

**Commonly reported bugs**

- Temporary codes not working as expected
- Inconsistent lock status updates
- Activation code/device ID issues
- Bluetooth connection failures
- Unexpected lock unlocking

**Most requested features**

- Apple Watch app integration
- Customizable access schedules
- Detailed usage reporting
- Remote access and management
- Improved guest management

## Recent user reviews (10 of 116)

All indexed reviews: https://appshunter.io/ios/app/master-lock-vault-home/id1491347215/reviews.md

### 1/5 — WTF

*2026-04-14, version 1.18.0*

Do not use the home edition, your lock will open on every single number.

### 1/5 — Masterlock 5450

*2026-03-22, version 1.17.0*

The app is terrible

### 1/5 — Detached handle lock

*2026-03-10, version 1.17.0*

I have removed the door handle part of the lock box and now it is impossible to put it back. How can I make it work again? It is not letting me attach or detached the handle. Any recommendations, someone?

### 1/5 — Dont lock

*2026-01-15, version 1.17.0*

1

### 5/5 — Great lock system, please add watch support!

*2025-10-11, version 1.17.0*

The Bluetooth locks work great. It’s nice being able to control access remotely and with a phone. It would be handy if there was a watch app so I could still open the lock if I didn’t have my phone with me.

### 1/5 — Horrible

*2025-09-08, version 1.16.0*

Absolutely terrible app!
Do not purchase any smart locks from Masterlock! 
It’s Chinese garbage!

### 5/5 — Remote access made easy

*2025-04-14, version 1.15.0*

This lock does the job, easy to send codes. The app send alerts when lock is opened or wrong code entered.

### 1/5 — It just unlocks

*2024-11-13, version 1.15.0*

I can’t get it to stay locked.

### 4/5 — Works well, but

*2024-10-30, version 1.13.0*

It would be nice if I could access this device remotely. Bluetooth requires proximity, but otherwise it works well for my needs.

### 3/5 — Where are the instructions?

*2024-10-17, version 1.13.0*

Just received my walk and very easy to set up on my phone. The one thing I don’t understand is there is no instructions on how to share this lock with other people in my office. Says that I have to download the app to get the instructions. I downloaded the app there’s no instructions anywhere then I find a link that says download the instructions. I print them off but it doesn’t say anything on how to get people codes so they can use the lock. Very frustrating

## Frequently asked questions about Master Lock Vault Home

### What does the Master Lock Vault Home app do?

This app allows you to use your smartphone as the key to your Master Lock Bluetooth Smart-enabled padlock and lockbox. You can unlock and lock your devices, share access with guests using digital keys or temporary codes, and receive important notifications.

### How can I share access to my lock?

You can easily add and remove guests through the app. The lock owner has the ability to schedule guest access, allowing it 24/7 or for specific time-limited periods, providing greater control over who can access your lock and when.

### What if my phone battery dies?

The lock batteries are replaceable. If the lock battery dies while the lock is in the locked position, you can jump-start it with an external battery to regain access and replace the internal batteries.

### What information is included in the history log?

The 90-day history log captures detailed activity, including lock registration, unlock/lock events, the method used (Bluetooth or code), date, time, and user information. It also logs guest invitations, revocations, tamper alerts, battery alerts, and setting changes.

### Is this app compatible with older Master Lock products?

This app is designed for Master Lock Bluetooth Smart-enabled devices. You can migrate your existing locks from a Master Lock Vault eLocks account to your new Master Lock Vault Home account to manage them with this enhanced application.

## Version history (last 5 releases)

### 1.18.0 — 2026-03-31

System enhancements

### 1.17.0 — 2025-09-16

System enhancements

### 1.16.0 — 2025-04-29

System enhancements

### 1.15.0 — 2024-11-12

System enhancements

### 1.13.0 — 2024-07-16

System enhancements

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## More apps by Master Lock Company, LLC.

- [Master Lock Vault Enterprise](https://appshunter.io/ios/app/master-lock-vault-enterprise/id1291433880)
- [Master Lock® cLOTO™ Worker](https://appshunter.io/ios/app/master-lock-cloto-worker/id6503617450)
- [Master Lock® cLOTO™ Manager](https://appshunter.io/ios/app/master-lock-cloto-manager/id6503617465)

All apps by Master Lock Company, LLC.: https://appshunter.io/developer/417488857

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*