# Masterbuilt — user reviews > 458 indexed App Store user reviews of Masterbuilt by PREMIER SPECIALTY BRANDS, LLC, rated 4.60/5 from 11,752 ratings. - Source: https://appshunter.io/ios/app/masterbuilt/id1587962574/reviews - App overview in markdown: https://appshunter.io/ios/app/masterbuilt/id1587962574.md - Rating breakdown: 5★ 9,658 · 4★ 1,151 · 3★ 303 · 2★ 174 · 1★ 466 ## What do users think of Masterbuilt? Overall sentiment: negative **Pros** - 🚀 Great smoker and grill - 👍 Easy to use - 🔥 Excellent flavor from charcoal and wood - 🍽️ Versatile (smoking, grilling, baking) **Cons** - 🐛 Connectivity issues with app - 🔌 App frequently disconnects from smoker - 🔍 App lacks important features (e.g. temperature history, notifications) - 🔢 Inconsistent temperature readings - 🤖 App is buggy and unreliable **Commonly reported bugs** - App frequently loses connection to smoker - Temperature settings not always reflected in smoker - Probe temperature selection options are limited - App crashes when trying to access certain features **Most requested features** - Add ability to set custom probe temperatures - Improve app connectivity and reliability - Add more detailed cooking data and history - Provide better notifications and alerts ## Newest reviews (18 of 458) ### 2/5 — Cooks Good, App is Buggy *2026-08-07, version 1.1.41* It doesn’t save my history like it’s supposed to. ### 4/5 — Connectivity *2026-08-04, version 1.1.41* The app is great. I often times have issues with connecting it initially though. Sometimes it will do it automatically and other times I have to manually reconnect it from the grill itself. Other than that the app works well! ### 2/5 — When it works, it works *2026-07-26, version 1.1.41* I’ve been using this app for a few years now. I’ve been holding out hope that the developers would fix some very basic bugs, but so far they haven’t. The biggest bug in this app is that it constantly signs you out, mid-smoke. This app is more secure than my banking apps. I wish they would create a fix to limit logouts to every 90 days or so. I’m not overly concerned with hackers obtaining my smoke data. Along those lines, when signing back in the app does not auto-populate username/password stored in my device. These minor fixes would make the app much more enjoyable. ### 2/5 — Error messages *2026-07-25, version 1.1.41* It needs some work. When you get an error message it offers you the option to delete it. Which it then won’t do. You have to turn the app and the bbq fully off and then back on to clear a simple (and in those cases wrong) error. ### 3/5 — Timer won’t reset *2026-07-19, version 1.1.41* This would be great if when you reset the timer it would work ### 3/5 — Meh *2026-07-18, version 1.1.41* This app could be amazing. Unfortunately, it automatically logs me out multiple times during a cook. It’s a major pain in the rear to have to login every time it logs me out ### 2/5 — Great App Hindered by One Frustrating Bug *2026-07-15, version 1.1.41* This app is well designed and typically works well in letting me monitor and control my grill. However…it keeps logging me out on what feels like an every other week basis and it’s super frustrating. On top of that, it doesn’t seem to support the iOS Passwords app so when it does randomly decide I need to be logged out, I can easily autofill and log back in. If the developers can address that bug, it would be a 5/5 stars from me. ### 3/5 — 560 temp control *2026-07-14, version 1.1.41* Have issues with the accuracy of the temp probe for the smoking/ grilling box. The actual temperature of smoker chamber is actually 30° lower than the reading. I have replaced the probe, but the new probe has the same reading as the original. Not sure if it’s the controller or an issue with the placement/location of the probe. Any known fixes ? Overall very satisfied with the unit. Thanks Larry Markee ### 2/5 — fix it felix *2026-07-05, version 1.1.41* never ending issues with connection. the longest time sink when starting a smoke is getting this all connected ### 1/5 — The worst app ever *2026-07-05, version 1.1.41* This app never works and I have to reset my password everytime I use it. ### 1/5 — Garbage app *2026-06-22, version 1.1.41* Every time you want to use your smoker you need to re pair the thing! Not buying another of these stupid things after this one goes. ### 4/5 — It’s better *2026-06-19, version 1.1.41* Keeping the connection is better. I still have to unplug the smoker and replug each time to get it to connect with the app. Once connected now I’m on a 2.4Ghz WiFi, it stays connected. ### 1/5 — Constantly logs out *2026-06-14, version 1.1.41* Absolutely annoying that it can’t even survive an 8 hour cooking session without logging out. Unacceptable. ### 1/5 — Great machine. Lame app *2026-06-13, version 1.1.41* This app COULD BE great but isn’t. It comes no where close to the quality and consistency of the hardware. Download and install anyway but prepare to be underwhelmed and be prepared to log in each time you fire up this turd of an app. ### 1/5 — This app is worse and worse *2026-06-08, version 1.1.41* This app is worse and worse with every update, it logs me out constantly and I have to login, it looses connection to the smoker and I have to add it every 3 cooking :/ ### 1/5 — App is awful *2026-06-07, version 1.1.41* Every time I start the grill, I have to delete and add the grill. Today it stayed connected for three minutes. The recipes are great ### 4/5 — Good app, loses sync *2026-06-06, version 1.1.41* Love the oven, 2nd cook - but the app has a few bugs. It’s like the ‘live’ mode probe and grill use different ‘state’ variables as they show differing values. I’ve found the easiest way is to kill the app & relaunch and it refreshes/resyncs, but I have to do this each time to check. Hopefully it can be fixed. Great app otherwise. ### 4/5 — Can’t keep wifi connection *2026-06-03, version 1.1.41* The primary function of the app is working reliably. if I do not use my grill for a while, the app does not longer connect to it. The only workaround it to disconnect the cable to the controller let it reboot. I am also having issues with being logged out all the time and I have to log back in. The app overall is nice . ## Most critical reviews (10 lowest-rated) ### 1/5 — Love My Gravity Not the App *2026-08-15, version 1.1.42* While I love my Masterbuilt gravity cooker. The app is unimaginable bad. Or maybe it’s just the Bluetooth and Wi-Fi on the Masterbuilt. In any case, I have to restart the connection from scratch anytime I try to use it. And right now, I can’t log into the app. It’s telling me the password I have always used is no longer valid and doesn’t meet the character requirements even though it does. I tried to reset my password, but it won’t send me an email. So I’m stuck. ### 1/5 — Terrible *2026-08-14, version 1.1.42* It’s a terrible app. Refuses to remain connected to the grill for more than a few hours. Have to re-pair the app every time you want to use the grill. The app will even require you to log back in mid cook. It’s astonishingly bad. ### 1/5 — Horrible *2026-08-09, version 1.1.41* This app is absolutely the worst app I have ever interacted with. The fact it fails to connect to my grill is astonishing. Use it one day and the next it can’t find the grill. Remove the grill from device list and add it again. Next day can’t find it. Never ending vicious cycle. Then it logs me out randomly. I’ve used this app across two different iPhone models and it’s always the same sub standard app. People need to stop reviewing the grill on here and start reviewing the poorly released app that barely works. 2024-12-24 Hate to say it but the app is still horrible. The only way to successfully use the app is to remove the grill and pair it again. I have to do this every time I want to use this feature. 2026-08-09 Can you guess the password requirements? My password I’ve used for forever is now not letting me sign in. Create a new account with new password meeting the minimum requirements and it keeps telling me I’m not. It’s at least 8 characters, has more than one uppercase, lowercase, and number. What else do I need to include???? ### 1/5 — Horribly useless *2026-08-08, version 1.1.41* App will no longer login in. Just get an error stating “and error has occurred, please try again later”. Have force quit, deleted and redownloaded, nothing works. Grill is great, app is useless. ### 1/5 — Terrible *2026-07-19, version 1.1.41* The app is absolutely terrible! I have had my grill for about 3 years and I love the grill. The app is junk!!!! It constantly looses connection and they still haven’t been able to fix it. Why and how have the developers not been able to fix this issue?!?! ### 1/5 — App doesn’t work *2026-07-18, version 1.1.41* I’ve always had the same issues absolutely everyone has complained about. Well now it doesn’t seem my device and if I remove it I can no longer afford it. It says to select a type and nothing shows. So the app is now useless. I don’t see how hard it is to get a functioning app ### 1/5 — App is not useable at all. *2026-07-18, version 1.1.41* The reliability of this app is nonexistent customer service knows this and takes no actions into fixing it. So if you bought the grill for ease of use you might as well return the grill. ### 1/5 — Does not adjust temperature when changed in the app *2026-07-16, version 1.1.41* It shows the temperature of the smoker but when you change the temp in the app it does not change it on the smoker. Yes it is connected to WiFi properly. ### 1/5 — App issues *2026-07-15, version 1.1.41* The masterbuilt app is horrible. Connections issues every cook. Your either kick out of your account or the smoker falls off and you can’t connect. What good is an app if you can’t use it? ### 1/5 — App doesn’t work *2026-07-14, version 1.1.41* The app stopped working for me. It wouldn’t recognize the grill that I connected previously. I tried deleting and adding it again then it disappeared. Now when I try to add a device, it doesn’t even give me options to choose from so I can’t add it back. This thing is completely useless. ## Most praised reviews (10 highest-rated) ### 5/5 — Asian Outdoor *2026-07-06, version 1.1.41* Love it. Keep it up!!! Just only, one thing is I will have to log in every time after a week. ### 5/5 — Love it *2026-06-13, version 1.1.41* I had a master belt electric smoker for several years. I used it frequently and even took it camping. Eventually the seal around the door stopped working among other things and I needed to get a new unit. My husband purchased this one for Christmas as it was closest to my old one and I really like one. I’ve had this one for about six months now and love it. I find the electric smokers quite a bit easier to use as far as regulating temperatures. This one fits quite a bit of food in it. And is easy to clean. The app works well and I haven’t had any problems with the unit or the app. ### 5/5 — Usablility *2026-04-25, version 1.1.41* Easy and does what you need it too. Do wish you could turn it on from the phone to start. But safety first. Live it so far. ### 5/5 — Amazing *2026-04-16, version 1.1.41* It produces the most amazing brisket in the world hands down. I want to cook brisket every week because of this amazing grill. ### 5/5 — Great app *2026-03-13, version 1.1.41* Love using this app to grill! It makes it so easy to monitor while I do things around the house. ### 5/5 — Needs one more option *2026-03-03, version 1.1.40* To be able to Name of the cooking (Ribs, hamburgers, Briskets) since it keeps a log on when you cook and what dates, it needs to be able to see what meat temps you last cooked/Smoked at by naming that particular cook. ### 5/5 — Best I’ve had yet! *2026-01-02, version 1.1.40* This Masterbuilt 1150 gravity fed smoker/grill is something else! Especially when paired with the app, temperature and time controls happen instantaneously. I’ve done ribs and a brisket so far by smoking. Even able to monitor on the app while miles away, works great. Sometimes initial lighting can be a chore but once you develop a method the rest is easy peasy! Love this thing!! ### 5/5 — iPad app *2025-12-25, version 1.1.40* Used this for the first time today, had a bit of difficulty connecting to the blue tooth but once it connected it breezed through connecting to the wifi updated the smoker and everything worked perfectly. ### 5/5 — Good cook *2025-12-25, version 1.1.40* So far temp is very consistent Easy to light Food turns out great ### 5/5 — KLM *2025-11-18, version 1.1.39* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*