# MasTrack — user reviews

> 14 indexed App Store user reviews of MasTrack by Mobile Asset Solutions, rated 2.30/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/mastrack/id973233165/reviews
- App overview in markdown: https://appshunter.io/ios/app/mastrack/id973233165.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 6 · 2★ 3 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — App freezes and forces user to power down and restart phone.

*2023-11-14*

App freezes up when logging in (EVERY TIME) and forces user to power down and restart phone. It will also not store the user name no matter how many times you check the box to do so.

### 1/5 — Terrible

*2022-01-10*

This is probably the worst app I have ever used on iPhone. It is beyond frustrating.

### 1/5 — Needs to be updated

*2019-02-06*

Does not remember your password, you have to re enter it everytime. Lags and crashes frequently. Just horrible.

### 1/5 — Not Impressed...

*2018-10-08*

We have several vehicles that utilize different tracking devices from MasTrack sometimes they work… Sometimes they don’t sometimes you can access from your phone… Sometimes you can’t. It is for this reason our company has now started looking for a replacement.

### 1/5 — It won’t work

*2018-08-29*

I got this for one of my business cars and the thing is terrible, it not only won’t update but will give a complete wrong location. The work car was showing as ignition on about 40 km away and the car is sitting in the driveway ignition off. No customer support options either. Save your money use another product. I’m very disappointed!!

### 1/5 — Needs to be upgraded

*2018-03-20*

Dated works poorly with newer iOS

### 2/5 — Programming 102

*2018-03-07*

This is not a banking app or a credit card app. Why in the hell its not programmed to stay logged in is a mystery.

### 2/5 — Needs updating

*2018-01-13*

Needs update; annoying to constantly have to keep re logging in.  

Would be ideal to see all vehicles on one map and be able to manage alert settings on app.

### 2/5 — Poor interface

*2017-03-29*

The app tracks fine. But the mobile app is ancient and clunky and offers only a tiny portion of functionality that the website offers. And the website isn't mobile optimized at all. I regret not researching this more-- and hope that the company puts some efforts into this app.

### 3/5 — Needs Update

*2017-10-08*

Won’t stay logged in, constantly having to renter password. Other than that, it’s ok.

## Most praised reviews (4 highest-rated)

### 5/5 — Amazing

*2019-05-02*

I’ve tried many other companies before trying MasTrack and I must say Mastrack is by far the best and most efficient.

### 5/5 — Efficient & precise view

*2015-09-23*

This app allows iPhone users who installed MasTrack OBD2 unit in their car to view their location on the map & satellite view, do reports and fix settings

### 3/5 — Works well but some bugs

*2016-08-11*

-Covers the basics well for location info
-Won't remember password or use thumbprint on iPhone. Pain to re- enter each time
- Reports filters when ALL is selected nothing is returned. You have to run a report for each parameter (speed, harsh brake, trip). Even with data in each the ALL return is empty.

### 3/5 — Geofencing

*2015-11-26*

Won't let me create a geofence on my app. I can on my droid device tho

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*