# Matadors Community CU — user reviews > 16 indexed App Store user reviews of Matadors Community CU by Matadors Community Credit Union, rated 4.80/5 from 987 ratings. - Source: https://appshunter.io/ios/app/matadors-community-cu/id1415800053/reviews - App overview in markdown: https://appshunter.io/ios/app/matadors-community-cu/id1415800053.md - Rating breakdown: 5★ 875 · 4★ 68 · 3★ 16 · 2★ 5 · 1★ 23 ## What do users think of Matadors Community CU? Overall sentiment: positive **Pros** - 👍 Reasonable app - 👍 Exceptional app - 👍 Great credit union - 👍 Community banking - 👍 Easy to use - 👍 Help with the little things - 👍 Much improved **Cons** - 🐛 Balances not updating - 🐛 Required update bricks app - 🐛 Forced update broke the app - 🔒 Fraud **Commonly reported bugs** - Balances aren't updating for several days - Required update bricks app - Forced update broke the app **Most requested features** - Mobile deposit option ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-03-13, version 3.30.2* All the money you get from us the people you would think you would put some back to the company ### 1/5 — required update bricks app *2025-10-29* required update bricks app. ### 1/5 — Fraud *2025-03-06, version 3.20.0* I had fraud committed on my card recently and the issue wasn’t resolved properly. In the end I had to pay more money after it was taking from to cover the overdraft fee. I was not aware that my account was set up this way in the first place. Now I’m out around 300$. This is unacceptable and I have not had the best experience with Matador in the past few years. ### 1/5 — forced update broke the app *2023-05-15* an update was required, now the app is completely broken. can only do banking from a website now. ### 2/5 — balances not updating *2026-03-13, version 3.28.0* balances aren't updating for several days despite app reloads, logging off, and logging back in. no update in app store. ### 2/5 — No mobile deposit function *2019-04-19, version 2.6.0* Otherwise, it does the same thing the old app does. ### 5/5 — Best customer service ! *2026-08-02, version 3.30.2* Every time I call my bank , I receive a lot of help and quickly ### 5/5 — Reasonable App *2026-03-17, version 3.30.2* It works well mostly due to incredible customer service at the office. Simple to use and response time to questions are fantastic. They all deserve raises. ### 5/5 — Much improved *2025-09-13, version 3.27.0* Update: love the mobile deposit option. Grateful for this app and the convenience it provides me. Many many thanks to the app engineers. ### 5/5 — Exceptional app *2025-04-11, version 3.21.0* I cannot even begin to tell you how incredible this app is. It is like I have a private teller with me at all times. It answers all my questions. Takes my deposits. Checks my balances. I can even ask for a loan. ## Most praised reviews (6 highest-rated) ### 5/5 — Great credit union *2025-02-26, version 3.20.0* I have been a member of the Matadors Community Credit Union for over 20 years. The staff is friendly, easy to talk to and helpful with any questions I may have. I also had a few auto loans with them and the interest rates are very competitive. ### 5/5 — Community banking *2023-02-22, version 2.48.0* I LEFT BIG BANKING,a few years, ago due to the lack of transparency and corruption (boa and wellsfargo)after 32yrs, I was just a # to them.came back to credit unions,.as a young man and employee I joined (bobs big boy) credit union) it was a GREAT DECISION. A few years ago I can back and choice (MATADORS CREDIT UNION)GREAT DECISION.THERE IS NOTHING THIS BANK CANNOT DO COMPARED TO BIG BANKS, nothing!!!! ### 5/5 — Easy To Use *2023-01-23, version 2.48.0* I’ve been with Matadors for many years, I have no complaints whatsoever, the app can use some basic upgrades but it does the job and I am happy with them. ### 5/5 — Help with the little things *2022-07-14, version 2.43.0* Awesome customer service Lisa resolved my issues at the drop of a hat thank you ### 5/5 — Much improved *2020-07-23* Grateful for this app and the convenience it provides me. Many many thanks to the app engineers. ### 5/5 — Easy to use *2020-01-14, version 2.15.1* Al --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*