# Match 3 Game - Fiends Stars — user reviews > 226 indexed App Store user reviews of Match 3 Game by Playtika LTD, rated 4.79/5 from 19,114 ratings. - Source: https://appshunter.io/ios/app/match-3-game-fiends-stars/id1438744533/reviews - App overview in markdown: https://appshunter.io/ios/app/match-3-game-fiends-stars/id1438744533.md - Rating breakdown: 5★ 16,141 · 4★ 2,328 · 3★ 422 · 2★ 70 · 1★ 144 ## What do users think of Match 3 Game? Overall sentiment: mixed **Pros** - 👍 Fun and addictive game - 🎨 Cute and colorful graphics - 🔝 Challenging but enjoyable levels - 💬 Good team interaction features **Cons** - 🐛 Frequent bugs and glitches - 🔍 Difficulty with app updates and connectivity - 💰 Excessive in-app purchases and paywalls - 🕰️ Repetitive gameplay with limited new content **Commonly reported bugs** - Game freezes or fails to load after updates - Connectivity issues preventing access to the game - Rewards and progress not properly tracked or awarded - Unexpected crashes and performance problems **Most requested features** - Allow replaying of previously completed levels - Improve team management and communication tools - Increase frequency of new level releases - Provide better in-game instructions and tutorials ## Newest reviews (11 of 226) ### 2/5 — Problems *2025-06-28, version 3.2.24* I’ve been playing this game for years and if you need technical support…nothing. The game wouldn’t load for several days, and as in the past I would redownload and everything was good. But this last time it didn’t bring me back to where I was and I contacted support several times and can’t get a response. Other team members have Same complaints. They don’t seem to care. ### 3/5 — Fun Game *2025-05-19, version 3.2.24* Fun Game but crashes in between play. ### 3/5 — Still problems *2025-04-23, version 3.2.24* I truly do love this game. But I’ve had problems with it after I played it for a couple years. I was unable to get any progress in one of the parts of the game. Spoke to Support and they told me it was my phone and my iPad. Over the next year I replaced both products. And it still doesn’t work. I have tried to call Support and they still don’t give me any support. But I still play the game. ### 2/5 — This game not loading This game is not working *2025-04-02, version 3.2.23* This. Game not working ### 4/5 — Good but needs a few adjustments *2025-02-08* I rated this four stars because the game very nice but I would like to have more accessibility with the characters because you can only see their info and level but It would be better to be able to switch stiles, It also would of been nice if there was some skins. Next I would like to be able to replay past levels because once you complete them you cannot replay the level to improve your score. Lastly it would be helpful to be able to buy some of the characters early on and also have a wider variety of bombs, other than that this game is awesome keep up the good work. ### 1/5 — No connection *2024-11-05, version 3.2.20* I am connected to WiFi yet I can’t open game. It keeps saying no connection. This has happened numerous times over the team chest event. Still no connection from Thursday October 31. Emailed and put in numerous requests to game not reply ### 2/5 — This game is not working *2024-10-28, version 3.2.18* This. Game not working ### 2/5 — Game not loading *2024-09-28, version 3.2.16* Since update iOS game starts at five percent and does not load on two different devices uninstalled reinstalled still same problem not loading. ### 3/5 — Friends *2024-09-25, version 3.2.16* Too many Ad’s ### 1/5 — Issues on top of issues! *2024-07-30, version 3.2.15* The game is fun, and I’m on a great team. But, it’s rare that a week goes by without major issues arising. This game is so laden with recurring bugs that it’s often unplayable. Every update brings another game stopping issue. And support is non-existent. You can open a ticket, but they are closed without resolution and with email responses that demonstrate they didn’t understand (or care about) the actual problem. ### 1/5 — Game won’t update!! *2024-07-29* How do I update my game? It never shows up for me to update!! If I could leave zero stars I would!! This is the THIRD TIME the game bots kicked me off my amazing team!! I have done everything the bots have told me to do and nothing!! I actually finely got on through fakebook last night and this morning… Yup kicked off again!! And the canned response comes up to 5 days later!! Their response: It seems that you are currently participating in the end levels tournament and experiencing some connection issues. If you’re considering downloading this game DON’T DO IT!! The last positive feedback is over TWO YEARS OLD!! So that right there should tell you something The latest critical review WAS SATURDAY!!! Still says no internet connection when I have INTERNET CONNECTION!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — What happened to this game? *2025-07-10* Update July 2025 - once again there was an update that has destroyed the game. Half of the game was saying ‘no internet connection’ for 2 weeks. So it was ‘fixed’ and by fixed, now the entire game says no internet connection. So frustrating. Update July 2024 - every time there is an update, the game completely is unplayable. And customer support is useless. I’m done. This used to be the best game. Ever since it was sold, it has gone downhill. Since February, it has been glitch after glitch. So many team members have given up and left. 2 weeks ago, all daily challenges disappeared. Now the weekly challenge is gone. No new levels (supposedly 5 new levels a week, but they are old levels masquerading as new). Customer service never responds. What is the point of this game? **Developer response:** Hi there! The update with the fix for Gene's Star Chase will be out in a few days. We're very sorry for the inconvenience! I'll also be happy to forward your thoughts on the Star League to our team, we appreciate your feedback! If there's anything else we could help with, please reach out to our support either by sending a message via the in-game settings, or email at stars@seriously.com, they’d be happy to help. ### 1/5 — No iPad support *2025-07-09, version 3.2.25* I agree with other players. This developer has yet to fix the “no internet” issue on the iPad so players can’t play the team event called Gene’s Star Chase. If they can’t be bothered to fix it, then I guess I can’t be bothered to play it. ### 1/5 — Four years of playing *2025-07-07, version 3.2.25* Hello… I enjoyed this game very much for four years. Last month it froze at 5 percent for a whole week awaiting support to respond. Finally EVEN though my game was saved.. I opened the app to find myself level one different player. So then I looked for my team and I was still there as Dew Drop Inn. So after 31 support tickets with automated a team member will get back to you.. a month later I am still not fixed after their glitch. Now I know there has to be a tech support so I am wondering why they don’t care or explain the situation. ### 1/5 — Levels trapped behind paywall. Too many pop ups. ANNOYING ads.Reviews Blocked. Don’t waste your time *2025-06-10, version 3.2.24* There are certain levels you can only pass with a purchase. When you get free power-ups for 3 minutes it is immediately followed by 7 pop ups that keep you from using the power-ups in time. The pop ups happen entirely too frequently. Any time you watch an ad you have to exit out of it 3-5 times before it goes away. Usually after the first attempt to exit the ad it instead opens the app store. So then you have to exit out of that, and then a little timer pops up that you have to wait for before you can exit out of the ad. If you’re super lucky clicking out this 3rd time will work. But usually it reopens the app store. Can’t just click the ‘X’ once. Tried to write a review on the original game I used to play (Best Fiends. Not Fiends Stars) and it kept telling me that I couldn’t write a review because the app wasn’t downloaded on my phone even though it currently is. Seems like a way to avoid bad reviews. Don’t waste your time with this game. ### 1/5 — Why did you get rid of the clicker *2025-05-07, version 3.2.24* Why did you take off the game of the best fiends clicker. I really miss that game. Please add it back ### 1/5 — Useless *2025-03-27, version 3.2.23* Game downloads but will not open. Have downloaded this multiple times but it never opens 😡 ### 1/5 — Does not work *2025-03-04, version 3.2.22* Does not load!!!!! ### 1/5 — Annoying *2025-02-02, version 3.2.21* Constantly says not connected to internet when I am and game is so slow ### 1/5 — Too many issues *2025-01-05, version 3.2.21* This game used to be very fun to play but there are ongoing daily issues that make it horrible and frustrating. Not sure if there are new developers operating the game but I would encourage you to stay away from downloading ### 1/5 — Connection Issues *2024-12-31, version 3.2.21* Personally throughout the levels I love how there’s some little details brought from the old best fiends and with added extra details.Another positive is how u have to collect gems in order to evolve the fiends and also better improve their skill/ability whether it be bombs,converters and the 2 new ones of rockets and collectors That said one major issue is the connection issue.Even upon the start of the game despite my connection being near perfect,the connection message pops up saying I must be connected to join a team.This means that I can’t join a team even if my connection is perfect,but it gets worse. Again in the middle of around level 140 or some sort the same message will pop up saying I must be connected,however my connection is perfect. The worse part and the determining and unfortunate factor resulting in a 1 star rating is how after beating level 300,I can’t even play as that same connection box pops up saying I need to be connected - this time saying I can’t continue the game if I’m not connected.I went as far as contacting my ISP,and having people come and check in on my connection confirming it was completely fine AND I reinstalled and replayed the game to 300 about 3 to 4 times with the same box popping up saying that I have to be connected. If the connection bug at level 300 and the team issues aren’t solved,this game barely remains a 1 star from me. Please fix this issue aswell because I hold lots of love for the best fiends game,I’d hate being unable to play a game with potential… ## Most praised reviews (10 highest-rated) ### 5/5 — Rawr *2025-07-18, version 3.2.25* LOVE THIS GAME!!!!!!!!!! There is not many annoying adds! And it’s just so fun I can’t put my phone down! ### 5/5 — Jabari *2025-03-03, version 3.2.22* Can you update the design? ### 5/5 — Fun! *2024-12-04, version 3.2.20* Can someone please add the tap to play feature? It's so much more fun than dragging your finger around everywhere 🙏 ### 5/5 — Fiends *2024-11-20, version 3.2.20* I love this game but I’m getting ready to delete it I play it even if it says I’m not online I’ve fought for this for a long time and still play because I really like it. Now I’m getting sick of the videos getting longer and longer to gain rewards sometimes it’s at least five minutes what is going on ### 5/5 — Best Fiends *2024-10-23, version 3.2.17* This game is so fun I’ve never felt so happy and I love the fact that it creates new levels everyday!! ### 5/5 — This game is awesome!!! *2024-09-13, version 3.2.16* I recently downloaded the game, and I love it! I wrote this review to support you to download this game. The reviews written weeks ago are wrong!!! ### 5/5 — Update *2024-08-29, version 3.2.16* I’ve done the update and it keeps sending me to the update page and when I get on the game I have to keep going to sign in into my facebook ### 5/5 — What I like *2024-08-11, version 3.2.15* Wow just wow new fiends to play in the game to that I don’t have to just play the original game thank you keep up the good work 🤩 ### 5/5 — Love this game *2024-08-03, version 3.2.15* Can be challenging, which I enjoy. Great fun. ### 5/5 — Frustrated *2024-07-16* Everytime I try to play it comes up no internet connection but I can play all my other games with no problem. I love this game and play it for hours but today it’s bad every day is bad what’s going on also this is at least the second time it’s happened I quit playing until I’m back online I keep checking if I’m not online I don’t play --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*