# MATCHES: Luxury Fashion — Shop designer brands

> Luxury fashion marketplace featuring 650+ designer brands for men and women. (iPhone/iPad app by MATCHESFASHION Ltd.)

- Source: https://appshunter.io/ios/app/matches-luxury-fashion/id966121224 (this page in markdown: same URL + `.md`)
- Developer: [MATCHESFASHION Ltd](https://appshunter.io/developer/550418422)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.93/5 from 9,616 App Store ratings · 107 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 76 MB
- Languages: English, French
- Released: 2016-05-10
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/matches-luxury-fashion/id966121224/reviews.md

## What is MATCHES?

Welcome to the ultimate destination for a luxury shopping experience.

With over 30 years of fashion expertise, MATCHES brings together a modern edit of 650+ designers, including Gucci, LOEWE and Prada. We feature both womenswear and menswear brands across clothing, shoes, bags, jewellery, accessories and homeware.

Our app makes it easy to shop your favourite designers and discover pieces from the world’s most in-demand labels, new independent brands, and our exclusive label, Raey.

Be the first to see our drop of over 1,000 new products each week, get stock notifications on your Wishlist items and manage your orders, all in one place.

## Key features

- Shop 650+ luxury designers
- Womenswear and menswear
- Clothing, shoes, bags, jewelry, accessories, homeware
- Discover new and independent brands
- Exclusive Raey label
- Weekly new product drops
- Stock notifications for Wishlist

## What do users think of MATCHES?

Overall sentiment: positive

**Pros**

- 🚀 Fast shipping
- 👍 Excellent customer service
- 💎 Great selection of luxury brands
- 💳 Competitive pricing
- 📦 Excellent packaging
- 🛍️ Smooth shopping experience
- 🎨 Curated fashion curation

**Cons**

- 🐛 App crashes and bugs
- 🤔 Inconsistent pricing and sales
- 🔁 Frustrating return/refund process
- 🇦🇺 Limited shipping options for some regions
- 🕰️ Slow response from customer support

**Commonly reported bugs**

- Login errors and account access issues
- Incorrect pricing and sale information
- Delivery and inventory tracking problems
- Wishlist and cart sync issues across devices
- Compatibility problems on older devices

**Most requested features**

- Multi-language support
- Improved app stability and performance
- More transparent return and refund policies
- Enhanced wishlist and saved items functionality
- Personalized recommendations and styling tools

## Recent user reviews (10 of 107)

All indexed reviews: https://appshunter.io/ios/app/matches-luxury-fashion/id966121224/reviews.md

### 5/5 — Genuine items, great prices, fast shipping!

*2024-05-26*

I loves ordering from Matches, just received my Jimmy Choo shoes I ordered Thursday night and received them today on Sunday in Australia. The box was a little beat up but that’s okay considering what they’re going through atm. Usually it comes very nicely wrapped with a hand signed note of who packed your order

### 5/5 — My favourite place on the internet to shop

*2024-05-08*

I have had an amazing experience shopping online at MATCHES ; They have an outstanding selection of designers at fantastic prices and brilliant customer service.
My deliveries have arrived consistently in a matter of a few days from when I place my order.

I have only made one return and that was easy to do and I was credited promptly.

I recommend MATCHES for luxury designer shopping.

### 5/5 — Great App, Amazing Deals

*2024-05-08*

Never have an issue using the app, never breaks or goes missing like most apps.
It does what it does always

### 1/5 — No response

*2024-05-07*

Trying to return an order i Placed after March 8th and a whole week passed by with multiple emails and calls and messages trying to just get a return label as it didnt automatically give me one and stated i should contact customer support. 

Once i was able to get an agent through their whatsapp after a week of waiting for a response immideatly once i got it they ended the chat canceled my return asked me to do it again and i am still facing the same problem!!

This is absurd !! Do not buy if you dont intend on keeping the purchase !!

### 1/5 — MATCHES is a scam, do not buy from this company!

*2024-03-21*

I purchased a pair of shoes on February 26th, but they did not fit so I started a refund and sent the shoes back within the allotted window, which was through March 14th. I received no status updates throughout the process and when I contacted the company they said that any orders placed before March 8th were not eligible for a refund due to an administration change and would not be issuing a refund. I am going to file a claim with my credit card company, but this experience is absolute trash. Do not buy from this company unless you want to be out hundreds of dollars when you randomly find out you can’t return things!

### 1/5 — You will not get a refund for faulty items

*2024-02-27*

I received a faulty item and they agreed to have it returned and inspected. It was inspected and I was told I would be provided a store credit. As it was faulty I requested a refund, they agreed. Two weeks later no refund. Multiple emails sent. Phone calls made. Social media contacted. No refund. Have no disputed the transaction on PayPal.
All of their communication refers to “waiting to hear back” or “looking into my enquiry”.
No wonder they have so many bad reviews. I will never shop here again.

### 5/5 — Matches don’t disappoint

*2024-02-02*

When you wanting to find a good deal, Matches got you covered! High end fashion at affordable prices!!! Thanks again! First time shopping on the app and I’m obsessed!!!

### 5/5 — Only place I shop.

*2023-12-26*

Love MatchesFashion, and especially the app.

It is one of the most user friendly apps I’ve used in the fashion retail / ecomm space.

### 5/5 — Top quality App

*2023-12-26*

The Matches App, is a quality product allowing a hassle free shopping experience from start to finish.
Viewing a product is perfect with superb photo’s, and easy to follow sizing guides. The checkout process is seamless.
Then with the free delivery option and the first class packaging it makes for the best shopping experience ever. No other retailer provides the quality packaging that matches provides.
5 star service and more.

### 2/5 — Still trying to return

*2023-12-22*

Good selection but no exchange and return process is a pain. You have to have access to a printer to print out the return label. Which the system is supposed to generate automatically once you request return.  But it fails at which point you are supposed to contact customer service. After three attempts, I’m still awaiting mine

## Frequently asked questions about MATCHES

### What kind of products can I find on this app?

The app offers a wide range of luxury fashion items for both women and men. This includes clothing, shoes, bags, jewelry, accessories, and even homeware from over 650 designers.

### How often are new products added?

New products are added frequently, with over 1,000 new items dropping each week. This ensures you can always discover the latest trends and collections from your favorite designers.

### Is this app free to use?

Yes, the app is free to download and use. While the app itself is free, it facilitates the purchase of luxury fashion items, which are typically high-priced.

### Can I get notified when items are back in stock?

Yes, you can manage your Wishlist and receive stock notifications for items you're interested in. This helps you stay updated and not miss out on desired pieces.

### What are some of the featured designer brands?

The app features a curated selection of over 650 designers, including well-known luxury brands such as Gucci, LOEWE, and Prada. It also showcases new independent brands and an exclusive label called Raey.

## Version history (last 5 releases)

### 5.4.7 — 2024-03-19

Bug fixes and performance improvements

### 5.4.6 — 2024-03-18

Bug fixes and performance improvements

### 5.4.5 — 2024-03-15

Bug fixes and performance improvements

### 5.4.4 — 2024-03-08

- A new look for product listings, including suggested categories to help you find what you're looking for
- On product listings, long press on any item to view a selection of similar items
- My Order now displays your real-time delivery updates

### 5.4.3 — 2024-03-08

- A new look for product listings, including suggested categories to help you find what you're looking for
- On product listings, long press on any item to view a selection of similar items
- My Order now displays your real-time delivery updates

## Apps similar to MATCHES

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MR PORTER: Shop men’s fashion](https://appshunter.io/ios/app/mr-porter-shop-mens-fashion/id481673241) | 4.9 (23,077) | Free | Shopping |
| [Grailed – Buy & Sell Fashion](https://appshunter.io/ios/app/grailed-buy-and-sell-fashion/id1061302787) | 4.8 (126,384) | Free | Shopping |
| [SSENSE: Shop Designer Fashion](https://appshunter.io/ios/app/ssense-shop-designer-fashion/id1418754101) | 4.9 (68,698) | Free | Shopping |
| [FARFETCH - Shop Luxury Fashion](https://appshunter.io/ios/app/farfetch-shop-luxury-fashion/id906698760) | 4.9 (211,802) | Free | Shopping |
| [LUISAVIAROMA: Elevated Fashion](https://appshunter.io/ios/app/luisaviaroma-elevated-fashion/id1339089012) | 4.9 (4,146) | Free | Shopping |
| [H&M](https://appshunter.io/ios/app/h-and-m/id834465911) | 4.8 (229,037) | Free | Shopping |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
