# Matchtropic Island — user reviews > 29 indexed App Store user reviews of Matchtropic Island by nanobitsoftware.com, rated 4.54/5 from 224 ratings. - Source: https://appshunter.io/ios/app/matchtropic-island/id1344930864/reviews - App overview in markdown: https://appshunter.io/ios/app/matchtropic-island/id1344930864.md ## Newest reviews (9 of 29) ### 2/5 — More for kids *2019-12-20* Downloaded the game to try as I wanted a good fill in game between ones I have been playing. Got to level 5 but found it a bit boring and more young children than adults ### 1/5 — Blank page *2019-09-20* It’s keeps going blank when I play and even when I’m rebooting it **Developer response:** Hey there, We are sincerely sorry to hear that & would like to help you as soon as possible! Could you please send us an email at support@nanobitsoftware.com including your Nanobit ID, your device’s model and a detailed description of the problem? Thank you! ### 1/5 — Crashes on level 19 *2019-09-19* Every time I load and restart it crashes. Reload, restart. Crashes. Deleted. **Developer response:** Hi, We’re sorry to hear about your trouble. To help resolve this matter, could you please send your Nanobit ID, your device's model and a detailed description of the problem you at support@nanobitsoftware.com? Our Customer Support team would gladly assist you there. Thanks! ### 1/5 — Not so good *2019-09-18* It was great at the start but after I passed a couple of levels it went to only being able to pass one before the game stopped working then the screen was blank when I passed. Not to mention it does the same thing every time I try to reboot it. I would give negative stars if possible **Developer response:** Hello there, We’re so sorry to hear that you’re having issues with the game & would gladly help you in resolving them as soon as possible! However, we need some additional information in order to do so. Please send your Nanobit ID, your device’s model and a detailed description of the problem at support@nanobitsoftware.com & our Support Team would eagerly assist you further. Thanks a lot! ### 1/5 — Matchtropic island game *2019-09-17* Cart get onto it will load then gos off👎🏻👎🏻👎🏻 **Developer response:** Hi there, We are sorry to hear that & would be happy to help! Please send a detailed description of your issue, along with your Nanobit ID and your device’s brand and model to our Customer Support team at support@nanobitsoftware.com, so they can look into it. Thank you! ### 2/5 — Please Update!! *2019-08-28* I really loved this game but I’m only giving 2 stars as it’s very disappointing that no updates have been created! I’ve reached level 62 and can still play levels but have no desire to do so when no advancement is possible! Please create new levels!! I will give a better star rating when updates to the game are done! ### 1/5 — Sucks *2019-07-04* This game was fun and I mean was cuz I cant play it anymore,,,as soon as you get to level 62 it stops, ya get no support, no daily bonuses,,sucks, I give it one star cuz its not designed well at all. ### 1/5 — Niveau 62 *2019-06-24* Je ne peux poursuivre au delà du niveau 62. Y’a t’il pas plus de niveaux? ### 1/5 — Screen *2019-06-13* Won’t let me play past level 1. Says tape to continue on the writing from what the guy says and when I tap it just it won’t go past that screen **Developer response:** Hey there, We’re very sorry to hear about your trouble. Could you please send your Nanobit ID, your device’s model and a detailed description of the experienced problem to our Customer Support team at support@nanobitsoftware.com? They will assist you in resolving your issue as soon as possible. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Good game idea terrible software *2022-04-23* Only just downloaded the game and it’s crashes every time I get a star. I have to close it down and start again sometime the star stays sometimes I have to do the level again ### 1/5 — Ripoff *2021-11-04* I’m on level 8 and can’t build anything. Also I stupidly paid for the captain treasure which is 17.99. I not only didn’t get the booster but the charged my bank 60.99. A rip-off game ### 1/5 — I wish I could play *2020-11-21* I can’t play it. It won’t let I can’t hit accept because it has an arrow to do something ### 1/5 — Won’t load *2020-07-17* Been trying for days but it won’t work ### 1/5 — Game needs bug fixes *2020-07-12* Nice Island, I love designing it but the game is a problem. Every time I beat a level the game freezes and I lose a star. I got tired of this game and deleted it. ### 1/5 — Loading problem *2019-12-06* This game won’t load for me ### 1/5 — Crashes *2019-11-17* Just downloaded this to my iPad and I can’t get on it. Just constantly crashes as it’s trying to load the game ### 1/5 — Wow *2019-11-03* This garbage replaced Chefdom??! Woooow. ### 1/5 — Doesn’t load *2019-10-04* Won’t let me play or load game so very upset please fix this game please ### 1/5 — Disappointed *2019-09-21* I’ve downloaded the game but can’t get as far as playing it, as it keeps closing down. Can’t rate it if I can’t play it. **Developer response:** Hello there, Please accept our apologies for the trouble. We have a Customer Support team for such cases and they would gladly assist you, just send them an e-mail at support@nanobitsoftware.com with your Nanobit ID, your device information and a short description of the problem. Thanks a lot! ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic game but now no new levels??? *2020-05-18* Fantastic game but now no new levels??? ### 5/5 — Matchtropic island *2019-11-12* Got to level 157 and that’s it, are you doing more ### 5/5 — More levels needed *2019-10-22* When are more levels going to be added ### 5/5 — New levels the next levels *2019-10-20* Great game need next levels ### 5/5 — Great game! *2019-10-10* Really nice and enjoyful match three game with lots of decoration elements! Nice storytelling and lots of choices! ### 5/5 — Absolutely delighted with this game *2019-09-28* I absolutely love it so impressed recommend to all ### 4/5 — Match tropic island *2019-06-26* I would love this game but there are two problems. There is no way to contact support. Not sure there is any. I see no way to contact you to ask questions, or give suggestions for game improvement, so im forced to air dirty laundry here. So get some in game support, so its not like an Island lost to the world...your users. Also there is no daily gift or bonus. I see no way to get any boosters or coins for free...not even with adds. Something strange going on here. This is the only game i have, and i have very many, that has no obvious support system, or daily gifts...or at least a way to get something to help in the game except for purchasing. Please change this. I am on level 40 only...and levels are way too hard. All these things need fixing, or you will never get a 5 star rating from anyone. My 4 stars comes from the idea, look, and feel of the game, and my respect for the work that i know goes into these games. Please make the changes...id love to continue playing. I am adding this weeks later...see? No response? I dont think anyone is home! ### 3/5 — New levels please *2022-07-12* I’m on level 64 and I can still play levels but I can’t build anything bc there is no tasks to do. So what’s the use of gaining stars when you can’t use them. HELLO!!!!! Anybody there. seems no one has received a reply to their review. ### 3/5 — Bored now *2019-11-15* I’ve finished the first island , started the 2 nd, but the completed tasks didn’t show up, please fix this soon as I will soon delete the game 😟 **Developer response:** Hi there, We apologize for the issue and would like to offer our assistance. Please contact our Customer Support at support@nanobitsoftware.com with a short description of the issue, your Nanobit ID, and your device’s brand and model so they can help you as soon as possible. ### 2/5 — I like it “BUT” *2021-03-01* It’s an awesome game,BUT.... just when I need extra moves to clear the board, 1 extra or 3extra moves aren’t enough. No wonder I go through all my 5 lives. Why can’t it be 5-10 moves? 550 coins is a tad to steep for the amount of moves you are given. I do hope you can rectify this problem. Apart from this it’s a good game. By RobGem12 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*