# Matchy: Princess Matilda — user reviews > 32 indexed App Store user reviews of Matchy by TICKET TO THE MOON, INC., rated 4.68/5 from 463 ratings. - Source: https://appshunter.io/ios/app/matchy-princess-matilda/id6446171540/reviews - App overview in markdown: https://appshunter.io/ios/app/matchy-princess-matilda/id6446171540.md - Rating breakdown: 5★ 388 · 4★ 38 · 3★ 13 · 2★ 13 · 1★ 11 ## What do users think of Matchy? Overall sentiment: mixed **Pros** - 🎮 Engaging match-3 gameplay mechanics - 🎨 Stunning graphics and vibrant visuals - ✨ Smooth animations and impressive effects - ⚡ Good performance and smooth gameplay - 🎯 Balanced difficulty levels - 😊 Addictive and satisfying gameplay - 🏆 Creative level design **Cons** - 💰 Requires spending money to progress - 🐛 Level progression bugs (stuck at certain levels) - 📧 Poor customer service and unresponsive support - 📱 iPad display issues (letterboxing) - 🔋 Battery drain and device overheating - 📺 Excessive ads during gameplay - 🎵 Outdated and unpleasant music - 🎭 Feels like a cheap knockoff of Royal Match - 😤 Frustrating difficulty spikes without boosters - 🚫 No Facebook login functionality - 🎮 Clunky gameplay compared to competitors **Commonly reported bugs** - Level 471 progression bug - players stuck despite passing level - Level 102 loading failure - Arena won't open after completion - Facebook login not working - Game crashes and freezes at specific levels - Device overheating on iPhone 13 Pro Max - Mid-gameplay ad interruptions **Most requested features** - Ability to delete progress - Team feature like other match-3 games - Ad-supported lives system - Better iPad optimization and full-screen support - Improved music and sound design - Better game balance to reduce pay-to-win mechanics ## Newest reviews (11 of 32) ### 3/5 — Matchy *2024-04-13* Could be a fun match game but I refuse to play a game where you get stuck on a level for days when you’ve already used all your power ups. There are too many games out there to choose from that aren’t as frustrating. ### 4/5 — Good Game just over heats my IPhone 13 Pro Max *2024-02-28, version 1.2.12* Simple and fun to play. Eats my battery and heats my IPhone 13 Pro Max. Might need better optimisation. Good game nevertheless. ### 2/5 — Bad knock off *2024-02-01, version 1.2.12* Just a copy of Royal Match, nothing original here. Feels clunky to play compared to RM too ### 2/5 — Too many ads *2023-09-17* I enjoyed this very much at first, but after about a week of play, I keep getting ads popping up mid-play. Sometimes this would happen more than once mid-play. I could tolerate ads between levels, but while in the midst of playing, every time, sometimes more than once? Not sure why the sudden change, but if it keeps happening I’ll be deleting it. ### 4/5 — Good game but not on iPad *2023-07-06* I like this game. Sure, it’s similar to a lot of other Match 3 games, but I play a lot of them so all good. My only complaint is that I prefer to play on my iPad, as it has a bigger screen. Unfortunately this game doesn’t display well on my iPad. It’s like it’s letterboxed and I can’t see the entire screen. If that could be fixed, I would upgrade my review to 5 stars. ### 2/5 — How do people like this game? *2023-06-30* The game is boring. It has the potential to be a really good game but it feels old and outdated. The worst part is the music. Wow its awful and sounds like circus music from the 80s. Game needs a lot of improvements to do. ### 3/5 — Fix the bug please *2023-06-02* I give this 3 out of 5 because each time I make it to level 102 it won’t load and allow me to play the game I have deleted and redownload the app but when I reach level 102 it doesn’t work but overall good game ### 2/5 — 🤔🌧️🙀 *2023-06-01* No game to play ### 4/5 — Lots of opportunities to earn coins! ​ *2023-04-21, version 1.0.0* The performance of this game is top-notch. It runs really smoothly on my phone and I haven't experienced any issues. ### 4/5 — 👏 perfect gameplay and satisfying rewards!‍‍ *2023-04-21, version 1.0.0* I've played a lot of match-3 games, but this one is definitely one of the best. The animations are so smooth and the effects are really impressive.      ‌ ### 4/5 — Cute and fun for all ages!🐱🐶    ‌ *2023-04-20, version 1.0.0* The visuals in this game are stunning. The colors are so vibrant and the graphics are really impressive.   ‍ ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor customer service *2025-01-15* Extremely Let Down no one replies to emails the game isn’t being updated this is my second time placing a complaint/review first one was removed The new arena won’t open when you’ve already completed that arena. It’s been like this for over a month now please fix this issue now we are in 2025 January 15 still no response from you please resolve this problem please ### 1/5 — Poor customer service *2024-11-18* Extremely Let Down no one replies to emails the game isn’t being updated this is my second time placing a complaint/review first one was removed The new arena won’t open when you’ve already completed that arena. It’s been like this for over a month now please fix this issue ### 1/5 — No teams *2024-03-04* So disappointed no one has responded to me why there still not any teams like the other games extremely frustrating when your email/ review gets no response ### 1/5 — 😡 *2023-12-08* Not a good game! ### 1/5 — Do not get *2023-07-24* This game is a cheap knock off. It’s extremely buggy and should not be played. If you want to get scammed at least play the original. ### 1/5 — Do not get *2023-06-30* This game is a cheap knock off. It’s extremely buggy and should not be played. ### 1/5 — Bland *2023-05-18* This game has been mass spread on youtube shorts, using clips of cartoons and tv shows to try and promote the game. After seeing this game so much, i decided to try it out! It’s literally every other match 3 game, being a possible ripoff to Townscapes. The mechanics are boring, the design is boring, there aren’t any features making the game any better, it’s nothing. ### 2/5 — Disappointed *2024-06-11, version 1.2.12* Stuck on level 471 no matter how many times I pass it I still don’t advance ### 2/5 — Unsatisfactory *2024-06-01, version 1.2.12* Game is currently stuck at Level 471. No matter how many times I pass the level I still don’t progress any further. ### 2/5 — Not good enough *2024-05-22, version 1.2.12* Good game but no ad lives to help out so not giving it a good rating. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2025-02-12, version 1.2.12* Love this game but I was wondering if you can delete progress and cant get past levels without boosters I used to enjoy this game but it’s becoming stressful and I don’t enjoy it anymore and will delete it. You can only pass the levels if you spend money and you can’t even sign in to facebook ### 5/5 — Awesome *2025-01-24* Love this game but I was wondering if you can delete progress and cant get past levels without boosters ### 5/5 — Dostoevsky *2024-01-05* I really like it. Not frustrating like Royal Match. ### 5/5 — Jz *2023-12-30* I really like it. Not frustrating like Royal Match. ### 5/5 — Awesome *2023-09-11* Love this game but I was wondering if you can delete progress ### 5/5 — 🌟🙌 balanced difficulty and gameplay!   ​  ‍ *2023-04-21, version 1.0.0* This match-3 game is 🔥🌟👌! The levels are challenging, but not too hard, and the graphics are stunning. Highly recommend!   ‌ ### 5/5 — 💪👌 Great mix of challenge and fun! ​       ‌ *2023-04-20, version 1.0.0* This game is really addicting. The levels are challenging but not too frustrating, and it's really satisfying to beat each one.‍ ### 5/5 — Highly addicting and fun! *2023-04-20, version 1.0.0* The gameplay in this match-3 game is really satisfying. It's really fun to match the different pieces together. ### 5/5 — Exciting and well-designed levels! *2023-04-19, version 1.0.0* This match-3 game is really polished. The developers clearly put a lot of time and effort into making it a great game. ### 5/5 — Great game for passing time!👏👏👏 *2023-04-19, version 1.0.0* This game is so addicting! The gameplay is really satisfying and the levels are so creative.  ‌  ‍ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*