# Mate for Embrace watch — user reviews > 24 indexed App Store user reviews of Mate for Embrace watch by Empatica, rated 3.10/5 from 24 ratings. - Source: https://appshunter.io/ios/app/mate-for-embrace-watch/id1162089791/reviews - App overview in markdown: https://appshunter.io/ios/app/mate-for-embrace-watch/id1162089791.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 8 ## Newest reviews (4 of 24) ### 2/5 — Have to have website *2019-07-23, version 2.0.2* Can’t access without permission and the website. It would been nice to use. Need easier access to application. ### 2/5 — My mate *2017-02-03* My mate isn't running. Say my data is shortly and no running ### 2/5 — Improve app displays *2017-01-19, version 1.0.5* U should b able to look at a chart and see fluctuations in the electrodermal readings so that u can learn more about ur physiological responses. Also sometimes the app doesn't display the more recent data, it just shows no data until u delete the app and then reinstall it, then the data will show up again even when ur connected on wifi. Would like to see improvements ### 2/5 — Duration of seizure *2016-12-22, version 1.0.4* It should tell you how long a seizure lasted... I'm also not a fan of the clock face 24 hour view. Should have option for standard clock view. ## Most critical reviews (10 lowest-rated) ### 1/5 — Effective rest is wrong *2022-10-29, version 2.2.3* The rest mode is extremely wrong. I can be up all l night reading or watching tv and it report I am sleeping. Not to mention even being out of bed and eating. It lists me as sleeping. Useless ### 1/5 — Nonexistent customer service *2020-08-11, version 2.2.1* This company does not care about you. All they want is their money. ### 1/5 — Mate App has time delay *2019-09-18, version 2.0.5* The alert app has always outshined the mate app There has always been a time delay on data syncs and data showing up in the Mate app. I took a 6 month break using embrace. The mate app isn’t working at all now. I noticed another reviewer indicated it hasn’t been working for a week. This function is actually very useful and I hope to see it improved! ### 1/5 — Not working anymore *2019-09-16, version 2.0.5* This has been working well for over a year, but suddenly no data is recording. Everything is up to date, I have tried every suggestion on the help list. Nothing! ### 1/5 — Waste of money *2018-09-05, version 1.0.9* Seriously was hoping this watch and these apps would be helpful with tracking my sleep patterns and seizures and I’ve had nothing but problems from the moment I opened the box. Both the Mate app and the seizure tracking app are completely useless. ### 1/5 — Awful app *2018-06-24, version 1.0.9* This app is horrible. It always says “Your dat should appear shortly...” but never does! The watch itself is pretty bad too but this app almost never works. This company seriously needs to get their stuff together. ### 1/5 — Worst app ever. *2017-10-06, version 1.0.7* It doesn’t track my sleep accurately. It doesn’t track my activity accurately. It doesn’t track my seizure activity accurately. Needs a major improvement. ### 1/5 — Raul *2017-08-16, version 1.0.6* It hasn't loaded any data for weeks ### 1/5 — Not to good *2017-08-11, version 1.0.6* Doesn't record watch data all the time. Skips a lot of days. Needs work. ### 1/5 — Mr Jian *2016-11-12, version 1.0.4* Please back to the previous version. This version can't load data anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — Dose not work for pnes *2023-04-26, version 2.2.3* Hi I have definitely had seizures before with drop and nons Maybe there could be some more like this app. And put it in With the embech Watch ### 5/5 — Add diary now it’s great *2019-06-02, version 2.0.1* This is a great seizure diary which you can share with your Dr. and with their watch the sleep analysis is great because it impacts epilepsy so much. ### 5/5 — Life-changing *2019-05-30, version 2.0.1* Thank you for this great app and technology. I can now rely on accurate data for my rest and physical activity, and make adjustments in my lifestyle accordingly. ### 5/5 — Changed my life *2019-02-20, version 1.0.9* I don’t know why it’s getting so many poor reviews. It has changed my life to be able to track my sleep quality and activity, in addition to seizure activity. It was a little bit of a pain to set up initially but has worked great since. ### 5/5 — It helps *2017-04-28, version 1.0.5* It helps me track my sleep and keep tabs on my seizures. Only thing the app doesn't have is an "I forgot my password" button. Now I'm locked out 🤷🏻‍♀️ ### 4/5 — Great App....when it works *2019-09-15, version 2.0.5* Sent the Embrace 2 with my daughter to College for a little piece of mind for her Seizures. Although the alert is still working the app to see her sleep pattern has not worked for 1 week. Please fix! ### 4/5 — More personalisation needed *2018-03-25, version 1.0.8* Good detail but needs ability to add notes to sleep and rest periods ### 3/5 — Not working anymore *2019-09-18, version 2.0.5* This app used to work great but for the last couple of days it hasn’t. It keeps telling me no data recorded, my memory isn’t full so it’s not that. Can you please fix it soon because it’s driving me crazy! The alert app works great tho! ### 2/5 — Mate *2020-08-27, version 2.2.1* Is not tell me when to take my medicine and on my Watch Alami mean and Notify me ### 2/5 — anoying *2019-09-19, version 2.0.5* why does the app constantly need to log me out and it does not even offer a faceid login option - makes the app to painful to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*