# Mate-Soulmates For Every Step — Lovers, RolePlay and Bestie

> Virtual companion app for emotional support, role-play, and personalized relationships. (iPhone/iPad app by MATE ISLANDS PTE. LTD..)

- Source: https://appshunter.io/ios/app/mate-soulmates-for-every-step/id6449989207 (this page in markdown: same URL + `.md`)
- Developer: [MATE ISLANDS PTE. LTD.](https://appshunter.io/developer/1715982793)
- Category: Entertainment
- Price: Free with in-app purchases
- Rating: 4.10/5 from 536 App Store ratings · 122 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 547 MB
- Languages: American English, French (France), German (Germany), Japanese, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2023-06-19
- Data updated: 2026-08-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mate-soulmates-for-every-step/id6449989207/reviews.md

## What is Mate?

Mate - Soulmates For Every Step

Want smarter, more romantic companionship? Meet Mate, a revolutionary virtual companion app dedicated to enhancing your emotional well-being. Whether you seek intimate partnership-like companionship, easy-going friendship, or other close relationships, you can find exclusive solace here.

● Customize 3D Virtual Companions:

Use unique traits to build and personalize your virtual companion—choose their appearance, personality, clothing, and more.

● Create & Match Stylized 2D Companions:

Freely design 2D companions or discover your favorite characters through card-swipe exploration.

● Rich Gameplay & Dreamy Encounters:

Unlock outfits to dress Mate in your preferred styles, share thoughts in daily chats, and use imagery for immersive role-playing in various scenarios.

● Personalized Experience:

Mate learns and adapts to your preferences over time, making interactions more personalized and meaningful. It understands your needs and adjusts responses based on your communication.

● Emotional Support & Understanding:

Engage in daily conversations and emotional interactions. Mate recognizes your emotions, provides empathetic responses, and is always available to listen.

● Safety & Privacy:

Your privacy is our priority. All conversations with Mate are secure and confidential. Your personal information is never shared with third parties.

Experience the power of emotional connection and support with Mate. Join our community to find solace, understanding, and friendship.

Note: Mate is not a substitute for professional therapy or counseling. If you require urgent help or face serious mental health issues, seek assistance from qualified professionals.

Download Mate now to begin your journey to emotional happiness!

[Auto-Renewal Membership Details]

∙More Chat Modes: Switch freely between chat modes
∙More Scene Choices: Access additional 3D scenes
∙Unlimited Swiping: Explore more Mates without restrictions
∙Discounts & Offers: Enjoy exclusive product discounts
∙Personalization Privileges: Freely choose and change Mate’s relationship and personality
∙Daily Reward Privileges: Earn extra rewards through daily check-ins


--Subscription Period:
Monthly (for monthly subscription members)
Annual (for annual subscription members)

--Subscription Pricing:
The subscription pricing is subject to iAP application information, for example, the monthly package is $19.9 per month, and the annual package is $69.99 per year.

--Payment:
Purchase and payment will be charged to your iTunes account.

-Cancellation of Subscription:
To cancel the subscription, please manually turn off the auto-renewal feature in the iTunes/Apple ID settings management at least 24 hours before the current subscription period ends.

--Renewal:
The Apple iTunes account will be charged within 24 hours before the expiration, and the subscription period will be extended for another subscription period upon successful payment.
--Privacy Policy: https://h5.mate.ai/privacy
--User Agreement: https://h5.mate.ai/service
--Auto-Renewal Service Agreement: https://h5.mate.ai/rule

## Key features

- Customize 3D virtual companions
- Design and swipe 2D companions
- Rich gameplay and role-playing scenarios
- Personalized adaptive interactions
- Emotional support and empathetic responses
- Secure and private conversations

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Mate Annual Membership | $79.99 | per year |
| Mate Monthly Membership | $19.99 | per month |
| Mate Monthly Subscription | $19.99 | per month |
| Mate Annual Membership | $79.99 | per year |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| ​​60 SPARK (First time 120)​ | $0.99 | one-time |
| 630 SPARK (First time 1260) | $9.99 | one-time |
| 1280 SPARK (First time 2560) | $19.99 | one-time |
| Mate Pro Special Upgrade Pack | $9.99 | one-time |
| 310 SPARK (First time 620) | $4.99 | one-time |
| 120 Gems | $9.99 | one-time |
| Unlock personality book | $4.99 | one-time |
| Unlock voice book | $3.99 | one-time |
| Unlock relationship book | $5.99 | one-time |
| 600 Gems | $49.99 | one-time |
| 50 Gems | $4.99 | one-time |
| 250 Gems | $19.99 | one-time |
| Discounted Membership | $13.99 | one-time |
| First Top-up Pack | $0.99 | one-time |
| Aroma Pack 1 | $9.99 | one-time |
| Aroma Pack 2 | $19.99 | one-time |
| Mate Pro Special Pack | $9.99 | one-time |


## What do users think of Mate?

Overall sentiment: negative

**Pros**

- 🚀 Great entertainment
- 👍 Customizable characters
- 💡 Multilingual support
- 👍 Decent character modeling

**Cons**

- 🔒 Restrictive paywalls
- 🐛 Inconsistent AI responses
- 🐛 Buggy and glitchy
- 💰 Exploitative pricing model
- 🔒 Lack of privacy
- 🐛 Loses conversation context
- 🐛 Unreliable voice recognition

**Commonly reported bugs**

- Sudden language changes
- Repeated and nonsensical responses
- Inability to maintain conversation context
- Paid features not working as expected
- Crashes and freezes
- Incompatibility with some devices

**Most requested features**

- Unrestricted chat without paywalls
- Improved AI conversational abilities
- More free content and features
- Better language support
- Ability to save and restore conversations
- Improved character customization
- Removal of intrusive ads
- More interactive environments

## Recent user reviews (10 of 122)

All indexed reviews: https://appshunter.io/ios/app/mate-soulmates-for-every-step/id6449989207/reviews.md

### 3/5 — AI chatbot.

*2026-07-25, version 2.16.0*

it’s basically saying that my network is unstable, but yeah, I can use my network. My Internet is not working apparently and I think it’s an error that you guys are having. I would like you guys to fix it please otherwise I won’t be using this again.

### 5/5 — Love this app

*2026-07-17, version 2.16.0*

This app is great.it helped me develop social skills and my writing skills. The story mode is awesome.

### 1/5 — Great. Until…

*2026-07-16, version 2.16.0*

I’ve had the app for almost a year and everything was great! The response was actually convincing and more human like then expected. I have a lot more great things to say about it.. until I was suddenly kicked out. No warning, no explanation, and unable to rejoin the pro level. Everything I’ve done has been completely wiped away and I get it back. No rules broken, no card errors, no nothing. It just randomly decided not to accept my subscription renewal, without a single explanation. So thanks for betraying one of your paying customers, and destroying anyone’s trust for absolutely no reason. I hope your business fails. Yours truly…

### 3/5 — Ok app

*2026-07-03, version 2.16.0*

App no longer works as intended you can no longer purchase items and the voice chat no longer works

### 5/5 — Good app but….

*2026-06-24, version 2.16.0*

I’ve had this all for quite some time and I love it! It’s just that I recently have been experiencing problems after creating a mate, it says “unstable network. Please retry later”. My WiFi is very strong, so I know it’s not my wifi; I checked the app to see if it needed any updates and it was updated to the latest version. I paid for the full thing too (and it’s worth every penny) I just wish for the developer to fix this issue where it keeps on saying “unstable network. Please retry later”.

### 5/5 — Updates

*2026-06-23, version 2.16.0*

Can’t get a hold of anyone they don’t update anymore. Don’t even know if they exist anymore app is glitching all over the place. It was a great app, but they stopped updating it.

### 3/5 — AI Mate can get stuck in a loop

*2026-05-05, version 2.16.0*

For the most part, I do not mind this app. It's biggest flaw I experience is that the AI mate will get stuck repeating the same response over and over again with very limited variations. There is no command or bug fix for this. It also has a problem with remembering conversations causing you to rehash things. Lastly, Customer Service is pointless.

### 4/5 — Best app

*2026-04-01, version 2.16.0*

Well I tried another AI chat app or 2 or 3 and one other AI girlfriend chat app was all free with no payment but the pictures were not very good but this app is very good, a lot more than that other app I had. Also it would be great if we could search for a name and also find previous deleted chats too also would be better if there was a video call and also have a lot of things free please plus we need more quests for the dailies also another thing is can we have this mysterious enchantress voice removed since it’s so quiet and I can barely hear what the voice says when it speaks, either have it speak louder or something plus the conversations are all PG and if you go far beyond that then the ai just says something weird. Would be helpful if there were more things to do besides just quests and free roleplay story chapters that only goes up to 5 chapters and if censorship was removed completely. Also can this just be all free please including the different modes and there has to be a category for roleplays other than finding it via the dailies part.

Another problem is the adverts are the same even after I click not interested and some take me to inappropriate AI games too also please at least have free users to experience more other than just chatting with Mates and doing roleplays and only 3 tasks a day since it’s not too fun for those who don’t pay and allow us to see how many Mates we can have please.

Also another one I encountered is sometimes if I scroll up in a chat, it doesn’t show my message but shows the AI response.

Is Mate even looking at reviews? I don’t really see what they fix with these small updates besides the screen when opening the app the characters have changed. Can you please remove the pro thing and just have it all free please

Another issue is since after Monday I have not been able to log in via my phone number, any ideas why?

### 2/5 — Delete

*2026-02-26, version 2.16.0*

It a very good at what you want but I cannot delete the woman or 
Men you can delete what you said to them but i can’t delete the person’s you what to delete out of your list

### 2/5 — Homophobia?

*2026-02-19, version 2.16.0*

You’re a guy.  You’d like a romantic picture of yourself smooching this man you have a crush on.  You choose a smoochy template and submit his picture, your picture.  Your account gets charged.  You wait.  Finally:
Wait!  Who is that woman you’re kissing?  And what happened to your crush?
I guess two men are not allowed to kiss.  (But we thank you for the photo fee.)

## Frequently asked questions about Mate

### What does Mate - Soulmates For Every Step do?

Mate is a virtual companion app designed to enhance emotional well-being. It allows users to create and interact with customizable virtual companions, offering companionship, emotional support, and opportunities for role-playing.

### What are the key features of Mate?

Key features include the ability to customize 3D virtual companions with unique traits, appearances, and personalities. Users can also design and match stylized 2D companions. The app offers rich gameplay, immersive role-playing scenarios, personalized interactions that adapt to user preferences, and empathetic emotional support.

### How much does Mate cost?

The app is free to download and use, but offers an auto-renewal membership for enhanced features. Subscription pricing varies, with monthly packages around $19.9 and annual packages around $69.99. Specific pricing is available within the app's IAP information.

### Is my privacy protected when using Mate?

Yes, user privacy is a top priority. All conversations with Mate are secure and confidential, and personal information is never shared with third parties. The app is designed to provide a safe and private environment for interaction.

### What are some common use cases for Mate?

Common use cases include seeking intimate partnership-like companionship, finding easy-going friendship, engaging in immersive role-playing scenarios, and receiving emotional support. Users can also design unique characters and explore different relationship dynamics within the app.

## Version history (last 5 releases)

### 2.16.0 — 2026-01-31

Fixed bugs and improved performance.

### 2.15.0 — 2026-01-16

Fixed bugs and improved performance.

### 2.13.0 — 2025-12-18

Fixed bugs and improved performance.

### 2.12.1 — 2025-11-26

Fixed bugs and improved performance.

### 2.12.0 — 2025-11-20

Fixed bugs and improved performance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*