# Mateline X

> Mobile terminal for Huawei OWS network assurance and O&M services. (iPhone/iPad app by Huawei Technologies Co., Ltd..)

- Source: https://appshunter.io/ios/app/mateline-x/id1630865976 (this page in markdown: same URL + `.md`)
- Developer: [Huawei Technologies Co., Ltd.](https://appshunter.io/developer/373041363)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.00/5 from 4 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 149 MB
- Languages: American English, Arabic, French (France), German (Germany), Indonesian, Latin, Persian, Russian, Chinese (Simplified, China), European Spanish and 1 more
- Released: 2022-07-03
- Data updated: 2026-07-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mateline-x/id1630865976/reviews.md

## What is Mateline X?

Mateline X is the mobile terminal of Huawei's OWS products. It is oriented to the field of network assurance and operation and maintenance services, providing engineers with a one-stop intelligent operation and maintenance assistant.

Mateline X provides the following features:
1. Receive and resolve tickets
Provides a task module to receive work orders from the OWS server, including mobile and fixed network site repairs, site inspections, planned tasks, and home customer service orders.

2. Social collaboration, real-time reporting of task completion
Maintenance engineers process tasks in a timely manner according to the task progress, communicate with dispatchers online in real time, and quickly establish group chats with work order-related personnel. At the same time, the terminal synchronizes the task status, processing time and other information to the server.

3. Information Aggregation
Supports information query such as work order SLA status, site location query, and historical work orders on the same site. You can find the exact location of the site where the task is located by viewing the map, and navigate to the destination.

4. Provide rich tool plug-ins.
Provide users with a wealth of tool plug-ins such as attendance clocking, speed measurement software, SOP, performance ranking, etc.

## Key features

- Receive and resolve tickets
- Social collaboration and reporting
- Information aggregation and site navigation
- Tool plug-ins for attendance and performance
- Real-time communication with dispatchers

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/mateline-x/id1630865976/reviews.md

### 2/5 — Unresponsive and crashes a lot

*2022-11-19*

It keeps crashing on iPhone 7 Plus and no unresponsive also. Unable to upgrade apps within it, it loads to 100% then gets stuck at 100%

## Frequently asked questions about Mateline X

### What is Mateline X used for?

Mateline X is a mobile terminal for Huawei's OWS products, designed to assist engineers with network assurance and operation and maintenance services. It helps manage tasks, facilitate communication, and provide essential site information.

### Can I receive and resolve tickets with Mateline X?

Yes, Mateline X features a task module that allows engineers to receive and resolve various work orders, including site repairs, inspections, and customer service orders.

### Does Mateline X support collaboration?

Yes, the app enables social collaboration by allowing maintenance engineers to communicate online with dispatchers in real-time and form group chats with relevant personnel for work orders.

### What kind of information can I access with Mateline X?

Mateline X provides information aggregation, including work order SLA status, site location queries, and historical work orders for a specific site. It also offers map navigation to task destinations.

### Does Mateline X have any tool plug-ins?

Yes, Mateline X offers a range of tool plug-ins for users, such as attendance clocking, speed measurement software, SOP access, and performance ranking tools.

### What devices does Mateline X support?

Mateline X is available for iPhone and iPod devices. It is rated for ages 4 and up.

### How often is Mateline X updated?

The latest version of Mateline X is 26.3.223, which was last updated on May 18, 2026. This indicates a recent update, suggesting the app is actively maintained.

### Is Mateline X free to use?

Yes, Mateline X is available for free. It does not have in-app purchases or advertisements, making it a completely free utility for its users.

## Version history (last 5 releases)

### 26.7.151 — 2026-07-23

1. Fixed some known issues.
2. Some new features are provided.

### 26.7.150 — 2026-07-22

1. Fixed some known issues.
2. Some new features are provided.

### 26.6.221 — 2026-07-20

1. Fixed some known issues.
2. Some new features are provided.

### 26.5.220 — 2026-06-12

1. Fixed some known issues.
2. Some new features are provided.

### 26.3.223 — 2026-05-18

1. Fixed some known issues.
2. Some new features are provided.

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All apps by Huawei Technologies Co., Ltd.: https://appshunter.io/developer/373041363

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*