# MATIC - Home Cleaning Services — Hourly Beauty & Home Cleaning

> On-demand home cleaning and beauty services in KSA and UAE. (iPhone/iPad app by Matic DMCC.)

- Source: https://appshunter.io/ios/app/matic-home-cleaning-services/id984979642 (this page in markdown: same URL + `.md`)
- Developer: [Matic DMCC](https://appshunter.io/developer/1086975854)
- Category: Lifestyle
- Price: Free
- Rating: 3.95/5 from 1,983 App Store ratings · 120 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 72 MB
- Languages: Arabic, English
- Released: 2015-07-12
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/matic-home-cleaning-services/id984979642/reviews.md

## What is MATIC?

MATIC Services: Elevate Your Lifestyle with Premier Cleaning and Beauty Solutions

Experience the MATIC Difference in KSA and UAE!

Welcome to MATIC Services, where convenience meets luxury in home cleaning and beauty care. We are committed to uplifting your daily life by offering top-tier, professional services directly through our innovative app.

Effortless Booking, Exceptional Service

Navigate a seamless booking experience with our user-friendly app, designed to connect you with certified experts dedicated to excellence. From sprucing up your space to enhancing your natural beauty, MATIC Services is your trusted partner.

Home Cleaning Reimagined

Rediscover the joy of a pristine home with our comprehensive cleaning solutions. Our meticulous professionals are equipped to transform your living space into a haven of cleanliness and tranquility, allowing you to savor your cherished moments at home.

Beauty Services Tailored for You

Indulge in our bespoke beauty services, crafted to provide an unmatched pampering experience. Our seasoned beauty specialists are at your service to ensure you look and feel sublime, from head to toe.

Why Choose MATIC Services?

Same-Day Availability: Spontaneous plans? No worries! We offer swift service to fit your schedule.
24/7 Support: Your peace of mind is our priority. Our dedicated team is here for you around the clock.
Personalized Matches: Cherish consistency? Select your preferred professional for every service.
Join our legion of satisfied clients who have made MATIC Services synonymous with reliability and quality in KSA and UAE. Download the app now and embark on a journey where your comfort and satisfaction reign supreme!

## Key features

- Professional home cleaning
- Personalized beauty services
- Seamless booking experience
- Same-day service availability
- 24/7 customer support
- Select preferred professionals

## What do users think of MATIC?

Overall sentiment: negative

**Pros**

- 👍 Easy and user-friendly
- ⏱️ Quick appointments
- 🧹 Professional and hardworking cleaners

**Cons**

- 🕰️ Unreliable arrival times
- 🤖 Poor customer service and communication
- 💰 Refund and cancellation issues
- 🧹 Inconsistent cleaning quality

**Commonly reported bugs**

- Booking and payment issues
- App crashes and glitches

**Most requested features**

- Improved customer support channels
- Flexible cancellation and refund policies
- Ability to provide feedback on cleaners

## Recent user reviews (10 of 120)

All indexed reviews: https://appshunter.io/ios/app/matic-home-cleaning-services/id984979642/reviews.md

### 1/5 — Stole 6000 Riyal from me

*2026-03-12, version 6.2.0*

Awful. Encouraged me to prepay wallet and then disappeared. No answer to calls, texts and WhatsApp’s, emails and calls ignored. DO NOT USE OR TRUST!!!!!!!

### 1/5 — Thief

*2026-01-30, version 6.2.0*

This company is a thief they took my money and didn’t send the maids and when I complained they blocked my account .. I will complain it to the government and I hope no body work with them,,

### 1/5 — .

*2025-12-29, version 6.2.0*

ارفت تطبيق ممكن تتعاملون معه احجز ويسحبون علي مايجيبون عامله ومحد يرد ولا فيه طريقة تواصل اصلا الا دردشه زفت بتطبيقهم الزفت ومحد يرد عليها بعد حسبي الله عليكم الله يجعل اللي تاخذونه حريفه في قلوبكم

### 2/5 — حي الرائد

*2025-11-27, version 6.2.0*

زيارة ملغاة وصعوبة التواصل

### 1/5 — .

*2025-11-03, version 6.2.0*

خدمة عملاء زي الزفت لي يوم كامل اتواصل معهم محد يرد يشوفون رسايلي ويسفهون على ايش موظفين ذولي ؟؟؟؟
حسبي الله عليكم جعلكم ماتتهنون بالمبالغ اللي تاخذونها

### 1/5 — Money is gone

*2025-08-05, version 6.1.3*

They cancel the package while there was still sessions left but won't refund the rest of the money 
They leave it in your wallet but you can't book any sessions any more and when contacting them  there is no response 😏

### 1/5 — تطبيق نصابين انتبهو ياسعوديين

*2025-05-31, version 6.1.1*

تطبيق سرقت فلوس الناس بالباطل ، كسل الحجز بدون وجه حق السواق قليل الادب جاي قبل وقته بساعة التطبيق لايوجد له رقم خدمة عملاء ولا مكتب لا طريقة لرفع الشكوى .

### 1/5 — إلغاء الطلب من قبلهم وعدم إعادة المال

*2025-04-09, version 6.0.4*

تطبيق سيء لا يوجد فيه خانة للدعم الفني ولا التواصل مع العملاء ، تم إلغاء الطلب من قبلهم بدون علمي وتم مراسلتهم على الايميل اكثر من مره لإعادة المبلغ المالي ولكن دون جدوى

### 5/5 — Poor customer service

*2025-04-02*

Very poor customer service..I contacted them via email ,whatsapp ,phone,but they didn't solve the problem
Very disappointing !!

**Developer response:** Dear customer, Thank you for your feedback. We apologize for any inconvenience you may have experienced. Contact us through social media, or by email at Care@matic.ae

### 1/5 — Have my credit and I can’t use it!!

*2025-04-02, version 6.0.4*

I have credit on my account and cannot book any appointments. Been trying to contact customer service but it’s all automated!!!

## Frequently asked questions about MATIC

### What services does MATIC offer?

MATIC offers professional home cleaning services to transform your living space into a pristine and tranquil environment. Additionally, it provides bespoke beauty services designed for an unmatched pampering experience, ensuring you look and feel sublime.

### How do I book a service?

Booking a service is effortless through the app's user-friendly interface. You can navigate the options, select your desired service, and connect with certified experts dedicated to providing exceptional quality.

### What makes MATIC Services unique?

MATIC Services stands out with same-day availability for spontaneous needs, 24/7 dedicated support for peace of mind, and the ability to select your preferred professional for consistent service. This ensures reliability and quality tailored to your preferences.

### Is MATIC Services available in my area?

MATIC Services is currently available in KSA and UAE. The app is designed to connect you with local, certified experts within these regions, ensuring convenient access to their premier cleaning and beauty solutions.

## Version history (last 5 releases)

### 6.2.0 — 2025-09-24

Bug fixes and enhancements.

### 6.1.3 — 2025-07-18

Bug fixes and enhancements.

### 6.1.1 — 2025-05-28

Bug fixes and enhancements.

### 6.1.0 — 2025-04-15

Bug fixes and enhancements.

### 6.0.4 — 2025-02-11

Updated Ramadan App Icon.

## Apps similar to MATIC

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Justlife (Home Services)](https://appshunter.io/ios/app/justlife-home-services/id1107705982) | 4.6 (6,641) | Free | Lifestyle |
| [Spruce: Cleaning & Chores](https://appshunter.io/ios/app/spruce-cleaning-and-chores/id1044481250) | 4.7 (5,026) | Free | Lifestyle |
| [Thumbtack: Home Service Pros](https://appshunter.io/ios/app/thumbtack-home-service-pros/id852703300) | 4.9 (441,930) | Free | Lifestyle |

## Related topics

[matic dmcc](https://appshunter.io/ios/topics/matic-dmcc) · [tph cleaning services](https://appshunter.io/ios/topics/tph-cleaning-services)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*