# Matrix Home Fitness — user reviews

> 7 indexed App Store user reviews of Matrix Home Fitness by Johnson Health Tech North America, Inc., rated 1.30/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/matrix-home-fitness/id6467718437/reviews
- App overview in markdown: https://appshunter.io/ios/app/matrix-home-fitness/id6467718437.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 7

## Most critical reviews (7 lowest-rated)

### 1/5 — “Something went wrong.”

*2025-08-08*

This app is trash. Our gym at work recently changed to these machines. Machines are fine but the app is terrible. I can not log in on my phone or laptop. I guess its fine that the machine lets me log in but this is really annoying

### 1/5 — Won’t let me sign in

*2025-07-24*

Don’t know why, but whenever I try to sign into the app, it won’t let me sign in. The machines are great though.

### 1/5 — Cannot log in or create new account

*2025-02-14*

All I get is a repeated “error” message. Very frustrating. No way to contact support

### 1/5 — App does not work

*2025-02-13*

Can you please work on a fix.  It does not allow you to log in

### 1/5 — Created an acct on machine and app won’t allow login

*2024-12-05*

Like others have mentioned in their reviews, I created an acct on the machine at my gym and I downloaded this app to use with it for tracking my workouts. Whenever I go  to sign in I get an error message and a note to try again later… which makes the app kinda pointless, if I can’t log into it. Womp womp.

### 1/5 — Can’t find the advertised 60 day program

*2024-03-18*

Bought a Connexus and can’t find the advertised 60 days transformation prgram or any of the programs

### 3/5 — Love the machines but….

*2024-06-14*

So my job has matrix equipment and i used one of the machines to create an account which works fine and i love it however. for some reason i cannot log into my account with out an error message telling me to try again later. So right now the app cannot help me

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*