# Matrix Internet Tracking — user reviews

> 9 indexed App Store user reviews of Matrix Internet Tracking by MiX Telematics Africa (Pty) Ltd, rated 4.20/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/matrix-internet-tracking/id458325048/reviews
- App overview in markdown: https://appshunter.io/ios/app/matrix-internet-tracking/id458325048.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (9 lowest-rated)

### 1/5 — App does not work

*2021-04-13, version 3.44*

This app is not working I am unable to locate my vehicle or place the geo lock in ... what is the point of having a tracking device if you cannot enable it

### 1/5 — App doesn’t work

*2015-12-17, version 3.29*

"Connection Error” regardless of what network I am on. Doesn’t work at all yet again….

### 1/5 — Fix the app

*2015-07-28, version 3.27*

Keeps crashing. Fix it!!!

### 1/5 — Don't download app

*2015-07-24, version 3.27*

Don't download and waste your time. This app has not functioned properly since the last upgrade. Look elsewhere as this company does not bother responding to emails from customers asking when app issues will be resolved!

### 1/5 — Updates not working

*2015-07-15, version 3.27*

Every time a update gets released the app stops working. The app wont even open anymore

### 1/5 — Why do you need location services?

*2015-07-07, version 3.27*

All of a sudden you need location services to show my vehicle current position? That was never needed and isn't needed.

### 1/5 — DO NOT UPDATE!!

*2015-06-25, version 3.26*

Do not use this update as it does not work. Matrix IT Dept is working on the problem but cannot give a timeframe when it will be fixed!

The location of the vehicle/route is not shown on a map - just shows white screen then crashes every time: latest iOS on iPad Air 2, iPhone 5 and iPhone 6.

Asked them to restore previous working version, but still waiting...

### 1/5 — Vehicle position does not update

*2015-06-06, version 3.25*

Vehicle position on the app has stopped updating. It shows the car in a location where it was about 4 months back. Has not changed

### 5/5 — Good

*2012-02-13, version 1.0*

Good first comment!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*