# Matrix Mobile Service > Mobile service management for technicians with inventory, troubleshooting, and invoicing. (iPhone/iPad app by Dice Corporation.) - Source: https://appshunter.io/ios/app/matrix-mobile-service/id601442466 (this page in markdown: same URL + `.md`) - Developer: [Dice Corporation](https://appshunter.io/developer/542475491) - Category: Productivity, Utilities - Price: Free - Rating: 1.60/5 from 7 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 19 MB - Languages: American English - Released: 2013-02-16 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/matrix-mobile-service/id601442466/reviews.md ## What is Matrix Mobile Service? Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining. ## Key features - Onsite ticket management - Complete inventory management - Maintenance and troubleshooting - Signature capture - Payment collection - Invoice creation and sending ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/matrix-mobile-service/id601442466/reviews.md ### 1/5 — Garbage *2020-09-19, version 1.4201.8* This app is a dumpster fire, the latest update broke it again. ### 1/5 — Trash app *2020-04-02* I wish I can give a zero to the app. Keeps crushing and not properly developed at all ### 1/5 — Fix a problem, create a ptoblem *2019-05-20, version 1.4.6* Now I can’t view customer codes in the Contacts Tab, just shows ID # ### 1/5 — Worst app ever made . *2019-02-15, version 1.3.34* Read title , ### 1/5 — Horrible *2016-03-24, version 1.3.3* If i could rate half a star i would. Super glitchy... ### 2/5 — Teck *2015-05-04, version 1.2.1* Full of errors Doesn't work well for all platforms ## Frequently asked questions about Matrix Mobile Service ### What is Matrix Mobile Service used for? Matrix Mobile Service is designed to provide technicians with mobile efficiency for managing customer accounts and tickets while onsite. It allows for inventory management, troubleshooting, and complete invoicing with payment collection. ### What devices does Matrix Mobile Service support? Matrix Mobile Service is available for iPhone, iPad, and iPod devices. ### How often is Matrix Mobile Service updated? The latest version, 1.4201.14, was released on June 28, 2021. The app was originally released on February 16, 2013. ### What is the age rating for Matrix Mobile Service? Matrix Mobile Service has an age rating of 4+, making it suitable for a wide range of users. ### Does Matrix Mobile Service have ads? No, Matrix Mobile Service does not contain advertisements. ### What are the key features of Matrix Mobile Service? Key features include onsite ticket management, complete inventory management, performing maintenance and troubleshooting, signature capture, payment collection, and invoice creation. ### What is the user rating for Matrix Mobile Service? Matrix Mobile Service has a user rating of 1.6 stars based on 7 ratings. ### Can technicians collect payments with Matrix Mobile Service? Yes, Matrix Mobile Service includes a complete invoicing service that allows for payment collection directly through the app. ## Version history (last 5 releases) ### 1.4201.14 — 2021-06-28 Fix: * part price calculation on final invoice after price adjustment ### 1.4201.13 — 2021-02-22 Fixed: * Pulling the correct part quantity from storage for evaluation. ### 1.4201.12 — 2021-02-08 Fixed: * Part quantity check failing when you have enough parts * Part numbers being set to '/' when returning to parts page, with the drop-down is set to non-stock ### 1.4201.11 — 2021-01-25 Added: * Location display for Job equipment. Fixed: * Work order form generation displaying a false error. ### 1.4201.10 — 2020-11-16 Added: * Report for incomplete service tickets. * Tech exceptions list to ticket list page. * The ability to log sick/vacation time in the Time Sheet page. * OS support check. Fixed: * Long account names covering ticket numbers on the Other/Pending Tickets page. * Rate-code defaulting to the first rate-code in list when going through the billing process. * Issue with not being able to select a part with a description containing double-quotes when selecting parts in the billing process. * Zone page infinitely reloading when editing or adding a zone. * Issue with multiple cause and result codes not being loaded into Matrix correctly after changing status. ## Apps similar to Matrix Mobile Service | App | Rating | Price | Category | | --- | --- | --- | --- | | [ServiceOwl](https://appshunter.io/ios/app/serviceowl/id1441085789) | 5.0 (4) | Free | Productivity | | [Lexus Learn MX](https://appshunter.io/ios/app/lexus-learn-mx/id1621153985) | — | Free | Productivity | | [ClearInsight](https://appshunter.io/ios/app/clearinsight/id1500646842) | 4.6 (5) | Free | Productivity | | [AiAssist - Secure AI ChatBot](https://appshunter.io/ios/app/aiassist-secure-ai-chatbot/id1667159068) | — | Free | Productivity | | [Cornerstone Mobile Connect](https://appshunter.io/ios/app/cornerstone-mobile-connect/id1565024687) | 4.8 (6) | Free | Productivity | | [Resideo Academy](https://appshunter.io/ios/app/resideo-academy/id6443598287) | 5.0 (5) | Free | Productivity | ## More apps by Dice Corporation - [Matrix Mobile Vivid](https://appshunter.io/ios/app/matrix-mobile-vivid/id547615963) - [Statewide Central Station](https://appshunter.io/ios/app/statewide-central-station/id569158561) - [CenturyLink Tech Security](https://appshunter.io/ios/app/centurylink-tech-security/id638416544) - [TMC Tech Service App](https://appshunter.io/ios/app/tmc-tech-service-app/id666411817) - [SOS Alarm](https://appshunter.io/ios/app/sos-alarm/id805658886) All apps by Dice Corporation: https://appshunter.io/developer/542475491 ## Related topics [matrix eservices mobile](https://appshunter.io/ios/topics/matrix-eservices-mobile) · [matrix absence](https://appshunter.io/ios/topics/matrix-absence) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*