# Matrix Service Direct - NA

> Commercial club equipment repair request and tracking application. (iPhone/iPad app by Johnson Health Tech North America, Inc..)

- Source: https://appshunter.io/ios/app/matrix-service-direct-na/id1509516513 (this page in markdown: same URL + `.md`)
- Developer: [Johnson Health Tech North America, Inc.](https://appshunter.io/developer/1451871072)
- Category: Health & Fitness, Utilities
- Price: Free
- Rating: 3.67/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 10.0 · 13 MB
- Languages: English, German
- Released: 2020-05-06
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/matrix-service-direct-na/id1509516513/reviews.md

## What is Matrix Service Direct?

What is the Matrix Service Direct app?

* Matrix Service Direct is an app to let the commercial clubs create a repair request

* The Customer Portal can automatically adjust the page size on each mobile device

* Responsive web design allows user login by PC, tablet or Smart Phone

* Allows customers to send email through app

* Allows scanning machine serial number barcodes

* voice to text is available depending on your mobile device has this function

## Key features

- Submit repair requests
- Responsive design for all devices
- Scan machine serial number barcodes
- Voice-to-text functionality
- Email sending through app


## Frequently asked questions about Matrix Service Direct

### What is Matrix Service Direct used for?

Matrix Service Direct is an application designed for commercial clubs to create and manage repair requests for their equipment. It streamlines the process of reporting issues and tracking their resolution.

### Can Matrix Service Direct be used on different devices?

Yes, Matrix Service Direct features a responsive web design that automatically adjusts the page size for PCs, tablets, and smartphones, ensuring a consistent user experience across all devices.

### Does Matrix Service Direct support scanning barcodes?

Yes, the application allows users to scan machine serial number barcodes, which can help in quickly identifying equipment for repair requests.

### Is voice-to-text available in Matrix Service Direct?

Voice-to-text functionality is available in Matrix Service Direct, provided that your mobile device supports this feature. This can aid in inputting repair details hands-free.

### How can I contact support through Matrix Service Direct?

Matrix Service Direct allows customers to send emails directly through the app, facilitating communication regarding repair requests or other inquiries.

### What is the rating of Matrix Service Direct?

Matrix Service Direct has a rating of 3.7 stars based on 3 user ratings. This indicates a generally positive but mixed reception from its user base.

### When was Matrix Service Direct last updated?

The latest version of Matrix Service Direct is 1.4, and it was last updated on September 17, 2020. This suggests the app has not received recent updates.

### Is Matrix Service Direct suitable for all ages?

Matrix Service Direct has an age rating of 4+, making it suitable for a wide range of users. It is primarily designed for business and club operations.

## Version history (last 5 releases)

### 1.4 — 2020-09-17

fixed issue with recording and uploading video

### 1.3 — 2020-08-24

The app name has been updated to Matrix Service Direct - NA

### 1.2 — 2020-05-12

updated screenshots

### 1.1 — 2020-05-11

Updated with improved barcode scanner

### 1.0 — 2020-05-06

No release notes.

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## More apps by Johnson Health Tech North America, Inc.

- [ViaFit](https://appshunter.io/ios/app/viafit/id958570778)
- [ViewFit](https://appshunter.io/ios/app/viewfit/id1111739900)
- [Matrix Community 360 - Basic](https://appshunter.io/ios/app/matrix-community-360-basic/id1492059193)
- [MATRIX COMMUNITY 360](https://appshunter.io/ios/app/matrix-community-360/id1605490527)
- [Matrix Home Fitness](https://appshunter.io/ios/app/matrix-home-fitness/id6467718437)

All apps by Johnson Health Tech North America, Inc.: https://appshunter.io/developer/1451871072

## Related topics

[matrix absence](https://appshunter.io/ios/topics/matrix-absence)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*