# MatrixCare Communicate

> HIPAA-compliant communication app for healthcare professionals. (iPhone/iPad app by MatrixCare, Inc..)

- Source: https://appshunter.io/ios/app/matrixcare-communicate/id1547295053 (this page in markdown: same URL + `.md`)
- Developer: [MatrixCare, Inc.](https://appshunter.io/developer/561745437)
- Category: Medical, Utilities
- Price: Free
- Rating: 2.71/5 from 7 App Store ratings · 2 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 72 MB
- Released: 2021-02-24
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/matrixcare-communicate/id1547295053/reviews.md

## What is MatrixCare Communicate?

MatrixCare® Communicate is a free mobile app for MatrixCare users that streamlines secure communications between your back office and your clinicians in the field. When patient issues arise or you have concerns about regulatory compliance, you can address them instantly, allowing everyone to read and respond to the same string of communications. Plus, important information can be integrated directly into the patient’s medical record. Best of all, MatrixCare Communicate is designed to be HIPAA compliant.


Benefits:
- Improves patient care with better interdisciplinary communication
- Reduce compliance risk
- Resolve billing questions faster
- Ensure patient communication is HIPPA secure

## Key features

- Secure clinician communication
- Real-time messaging
- Patient record integration
- HIPAA compliance
- Compliance risk reduction
- Faster billing resolution

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/matrixcare-communicate/id1547295053/reviews.md

### 1/5 — Worst EMR communication tool

*2021-06-18*

This app has been one of the worst communication tools I’ve ever seen in health care or in general.  The features are very limited.  The messages do not stay long enough for you to refer to. You can’t delete messages once you have read them and don’t need them. The ones you do need to keep goes away as early as a couple of days.  There is no way to keep them longer than 7 days. And if you’re getting more and more messages, you’re older threads will just disappear in thin air. It’s so frustrating and disappointing.

### 1/5 — If I can give 0 stars

*2021-06-04*

Pros: 
-allows sending a communication note within the message and for the chart at the same time.

Cons:
-can only keep so many message at once. You can find messages gone with 2-3 days depending on your volume
-therefore, you can track or save messages
-you can’t remove someone from the message or leave the message thread once someone or you have been added to it
-limited characters, so even if it has a feature to add your message to the chart as a communication note, it’s limited
-no time stamping of date and time it was sent (it just says how many days ago it was sent when you read the message

I wish it was better. Our team hates it that we try to only use it if we really need to. We communicate with each other in other better platforms like teams and outlook instead.

## Frequently asked questions about MatrixCare Communicate

### What is MatrixCare Communicate?

MatrixCare Communicate is a free mobile application designed for MatrixCare users to enable secure and instant communication between back-office staff and field clinicians. It helps in addressing patient issues and compliance concerns efficiently.

### Is MatrixCare Communicate HIPAA compliant?

Yes, MatrixCare Communicate is designed to be HIPAA compliant, ensuring that all communications regarding patient information are handled securely and privately.

### How does MatrixCare Communicate improve patient care?

By facilitating better interdisciplinary communication, the app ensures that all relevant parties have access to the same information in real-time, leading to more informed decisions and improved patient outcomes.

### Can information from MatrixCare Communicate be added to patient records?

Yes, important communication details and information can be integrated directly into the patient's medical record, providing a comprehensive history.

### What devices does MatrixCare Communicate support?

MatrixCare Communicate is available for both iPhone and iPad devices, allowing for flexible use in the field and office.

### How often is MatrixCare Communicate updated?

The latest version, 20.1.0, was released on March 27, 2025, indicating active development and regular updates to the application.

### What is the user rating for MatrixCare Communicate?

MatrixCare Communicate has a rating of 2.7 stars based on 7 user ratings, suggesting mixed user experiences.

### Does MatrixCare Communicate have ads?

No, MatrixCare Communicate does not contain advertisements, as indicated by the 'hasAds' flag being false.

## Version history (last 5 releases)

### 20.1.0 — 2025-03-27

Performance improvements and bug fixes.

### 20.0.0 — 2025-02-27

Performance improvements and bug fixes.

### 19.2.0 — 2025-01-31

Performance improvements and bug fixes.

### 19.1.0 — 2025-01-08

Performance improvements and bug fixes.

### 19.0.0 — 2024-11-22

Performance improvements and bug fixes.

## Apps similar to MatrixCare Communicate

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Wound Care Pro](https://appshunter.io/ios/app/wound-care-pro/id1489339224) | 4.8 (59) | Free | Medical |
| [Swift Skin and Wound](https://appshunter.io/ios/app/swift-skin-and-wound/id1410310051) | 2.9 (10) | Free | Medical |
| [Netsmart Mobilecare](https://appshunter.io/ios/app/netsmart-mobilecare/id1115220083) | 2.3 (7) | Free | Medical |
| [My PruittHealth](https://appshunter.io/ios/app/my-pruitthealth/id1658403174) | 3.6 (22) | Free | Medical |
| [iOn HEALING](https://appshunter.io/ios/app/ion-healing/id959319381) | 4.0 (4) | Free | Medical |
| [Care at Home Scheduling](https://appshunter.io/ios/app/care-at-home-scheduling/id1372918893) | 3.7 (10) | Free | Medical |

## More apps by MatrixCare, Inc.

- [MatrixCare for Home Care](https://appshunter.io/ios/app/matrixcare-for-home-care/id1453583795)
- [CareCommunity](https://appshunter.io/ios/app/carecommunity/id1455246321)
- [MatrixCare Clinical](https://appshunter.io/ios/app/matrixcare-clinical/id1511221111)
- [MatrixCare Aide](https://appshunter.io/ios/app/matrixcare-aide/id1521857305)
- [MatrixCare Events](https://appshunter.io/ios/app/matrixcare-events/id1551020822)

All apps by MatrixCare, Inc.: https://appshunter.io/developer/561745437

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*