# Matterhorn — The official app of Zermatt

> Official Zermatt app for real-time mountain info, bookings, and ski tracking. (iPhone/iPad app by Bonfire AG.)

- Source: https://appshunter.io/ios/app/matterhorn/id1440571628 (this page in markdown: same URL + `.md`)
- Developer: [Bonfire AG](https://appshunter.io/developer/1440571627)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 1,315 App Store ratings · 70 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 134 MB
- Languages: American English, French (France), German (Germany)
- Released: 2018-12-17
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/matterhorn/id1440571628/reviews.md

## What is Matterhorn?

Welcome to the Matterhorn App - The official app of Zermatt – Matterhorn.

Home
You can access the webcams, weather forecast and live panoramic map on the home page. It’s possible to view the live e-bus timetable, reserve a table in the online restaurant reservation system or look for an event you’d like to attend.

LIVE
Want to know which lifts and runs are open, the weather forecast for your stay or when the next train leaves? You can find all this information on the live page, alongside webcam images and the latest warnings from Zermatt Bergbahnen.

EXPLORE
Looking for ideas for activities, restaurants or bars? Maybe you'd rather relax in a spa? Let the app inspire you! It’s easy to find the places you want on the map using the filter function.

TICKETS
You can book your cable car or travel ticket in the Ticket Shop, avoiding long queues at the ticket counter.

PEAK TRACK
Get even more out of your skiing day: Save your ski pass and track your personal skiing statistics. Create groups, compete with friends or take part in the public ranking list and see who has collected the most vertical meters

PROFILE
Create your own profile and enter your interests to receive personalized content. You can also sign up to receive warnings about cable cars and runs or push notifications about the Visp–Zermatt route. There is also an overview of purchased tickets, table reservations and saved favourites in your profile.

## Key features

- Live webcams and weather forecasts
- Panoramic map with live e-bus timetable
- Restaurant table reservations
- Event listings
- Lift and run status updates
- Ski pass tracking and statistics
- Ticket purchasing

## What do users think of Matterhorn?

Overall sentiment: negative

**Pros**

- 👍 Good travel app
- 👍 Fantastic details and live cam views

**Cons**

- 🐛 Glitchy and unstable app
- 🗺️ Poor ski map and navigation
- 🔑 Issues with login and payment methods
- 📍 Location services not working
- 🤔 Confusing and hard to use

**Commonly reported bugs**

- App crashes frequently
- QR code activation issues
- Inability to log in or reset password

**Most requested features**

- Add restaurant locations to the map
- Provide detailed piste maps with lift and run information
- Improve offline functionality and caching
- Simplify ticket/pass purchasing process

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/matterhorn/id1440571628/reviews.md

### 5/5 — Awesome!!

*2026-07-04, version 2.4.6*

Best app… ever!!

### 1/5 — Useless

*2026-07-04*

Don’t bother. And certainly do not use for buying tickets. We had nothing but trouble all day with the app and ticket. Would not load, cannot close app. Just avoid and go to tourist office and buy tickets

**Developer response:** Thank you for your feedback. We're sorry to hear about your experience and apologize for the inconvenience. We appreciate your feedback and will pass it on to our team.🙏🏻

### 1/5 — Won’t allow me to login

*2026-06-02*

I have an aol account. Was able to create a login on the website but the app says invalid email address.

**Developer response:** Thank you for your feedback. We’re sorry for the inconvenience. Currently, the website and app require separate logins, but we are already working on simplifying this process.😊🙏🏻

### 1/5 — Mobile tickets suck

*2026-05-29, version 2.4.5*

Would give 0 stars if I could. Purchased mobile ticket to beat the lines, wouldn’t activate on the day and had to line up to get a normal ticket. Don’t waste your time.

### 3/5 — Just ok

*2026-03-02, version 2.4.5*

It’s ok, I can’t login using the app, login works fine on their webpage

### 1/5 — App froze just after Email confirmation

*2026-02-24, version 2.4.4*

Seriously why does every skiing area now require an app that is only half done?!

### 1/5 — Pistenbericht nicht aktuell

*2026-02-16, version 2.4.4*

Der Zustand der Pisten und der Lifte ist nicht aktuell und es wird auch keine Prognose angegeben. Eine Tagesplanung bei gemischten Wetterverhältnissen ist mit der App daher unmöglich.

### 2/5 — Ski pass issues

*2026-02-01, version 2.4.4*

Loaded this app purely for the ski pass function. Other stuff may be very good. 

My wife’s android was very poor needing removing from the pocket and gloves of every lift - grim.

My iPhone worked better but failed after using it on the mountain to pay for drinks. Again needing the pass pausing and activating a couple of times before I could navigate the gate. 

We queued 20 mins to swap app certificate for the regular card. Works perfectly.

### 3/5 — Poor ski map

*2026-01-30*

The developers say the app isn’t primarily a ski map, so what’s the alternative? “Panorama” is hard to navigate and doesn’t always contain the information you’d expect. I suggest they do some usability testing with skiers new to Zermatt. Labeling runs and toggling only open lifts and runs would be a good start!

**Developer response:** Thank you for your honest feedback — we appreciate your suggestions and will take them into consideration to improve usability and navigation. 🙏🏻

### 5/5 — Good app

*2026-01-29, version 2.4.4*

It had some teething problems with QR CODE but they are/have resolved it.

## Frequently asked questions about Matterhorn

### What does the Matterhorn app do?

The Matterhorn app provides real-time information for Zermatt, including webcams, weather forecasts, and lift status. It also allows users to book restaurant tables, find events, and purchase cable car tickets. Additionally, it offers ski pass tracking and personalized content based on user interests.

### What are the key features of the Matterhorn app?

Key features include live webcams, weather forecasts, a panoramic map with e-bus timetables, online restaurant reservations, event listings, lift and run status, ski pass tracking with statistics, and the ability to purchase tickets directly through the app.

### Is the Matterhorn app free to use?

The app itself is free to download and use. However, it does offer in-app purchases for services like tickets and potentially other premium features or content.

### What kind of information can I find on the live page?

The live page provides crucial up-to-the-minute information for your visit. You can check which lifts and runs are currently open, get the latest weather forecast, see train departure times, view live webcam images, and access any current warnings issued by Zermatt Bergbahnen.

### How can I use the app to plan my activities in Zermatt?

The 'Explore' section of the app is designed for activity planning. You can browse ideas for activities, find restaurants and bars, or locate spas. The map feature with its filter function makes it easy to discover and navigate to the places you're interested in visiting.

## Version history (last 5 releases)

### 2.4.8 — 2026-08-17

Welcome to version 2.4.8!
We fixed an issue affecting TWINT payments. Ticket purchases with TWINT are now working again.

### 2.4.7 — 2026-07-20

Welcome to version 2.4.7!
We've further improved the Matterhorn App and fixed minor bugs. Restaurant awards are now also displayed.

### 2.4.6 — 2026-06-04

Welcome to version 2.4.6!
We’ve further improved the app, fixed minor bugs, and made optimizations for an even smoother experience.

### 2.4.5 — 2026-02-26

Welcome to version 2.4.5!
This update mainly improves the performance of Smartphone-Tickets and fixes issues in the Live tab, so information is now displayed more smoothly and reliably.

### 2.4.4 — 2025-12-23

Welcome to version 2.4.4!
With this update, we’ve optimized the font and further improved the in-app messages. We’ve also fixed several bugs to make your experience even more stable and enjoyable.
Enjoy the new version!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
