# Mauch Chunk Trust Company — user reviews

> 14 indexed App Store user reviews of Mauch Chunk Trust Company by Mauch Chunk Trust Company, rated 4.80/5 from 701 ratings.

- Source: https://appshunter.io/ios/app/mauch-chunk-trust-company/id1468895706/reviews
- App overview in markdown: https://appshunter.io/ios/app/mauch-chunk-trust-company/id1468895706.md
- Rating breakdown: 5★ 620 · 4★ 51 · 3★ 11 · 2★ 7 · 1★ 12

## What do users think of Mauch Chunk Trust Company?

Overall sentiment: mixed

**Pros**

- 🚀 Easy mobile banking and account access
- 💡 Mobile check deposit feature
- 👍 User-friendly interface
- 🏦 Excellent customer service and staff
- ♿ Convenient for disabled users
- 🎯 Community bank with modern features

**Cons**

- 🐛 Frequent app crashes and downtime
- 🐛 Login errors despite correct credentials
- 📱 No landscape/iPad support
- 🔐 Account lockouts without explanation
- ⚠️ Inconsistent app performance
- ❌ Incompatible with older iPhone models

**Commonly reported bugs**

- App frequently down or not working
- Login errors with correct password
- White screen when launching app
- Cannot update on iPhone 5 and older devices
- App crashes requiring force close and relaunch

**Most requested features**

- Support for Apple Pay integration
- Higher mobile deposit limits (currently $3000-$3500)
- iPad landscape mode support

## Most critical reviews (10 lowest-rated)

### 1/5 — Constantly logged out

*2026-07-07, version 25.2.100*

I’m constantly being logged out, and my password invalidated. The forget password” feature NEVER workS and I have to call the bank directly to have a new password generated. This happens twice a month. I have facial ID set up and it still doesn’t work properly. Terrible app

### 1/5 — Worst bank ever

*2025-11-28, version 25.1.30*

I hate you people 😁

### 1/5 — Always Down

*2025-04-13, version 24.2.60*

why is the app down or not working atleast once a week. bro.

### 1/5 — Terrible app

*2025-02-04, version 24.2.60*

Half the time when you try and log in it will gives you an error even though i know my password is right. I always have to end up calling the bank just for my online banking to be locked for no good reason. Use any other bank!

### 1/5 — Cannot update

*2020-09-25, version 20.1.200*

Cannot update with older iPhones 5, nice work!

### 2/5 — Doesn’t rotate

*2020-03-08, version 19.3.20*

Evidently, they only wrote this for a phone device.  It won’t rotate to landscape to be used on a iPad.  Typical!  Might work but their lack of planning makes it worthless to me.

### 4/5 — Great feature

*2024-05-27, version 23.2.30*

Wish they permitted a higher level of deposit through this this process.  Seems $3000 or $3500 is the most anyone can deposit

### 4/5 — Favorite App

*2020-02-27, version 19.3.20*

This is my favorite app! Sometimes it’s a little wonky but just have to force close and relaunch. Check my balance several times a day. I’m just a little paranoid with all the hacking in the world. Had to get my debt card replaced a few times so I’m always checking. Depositing checks through the app is awesome and was a big step forward but our bank needs to move a little more forward and make our accounts supportable for Apple Pay.

### 5/5 — Love my bank!

*2026-07-13, version 25.2.100*

My local bank is always there for me if I have a problem because I’m not techy. Thank you all sooo much!

### 5/5 — Banking

*2022-08-12, version 22.1.40*

So much easier to check bank account with mobile app. Since I’m disabled easy to transfer funds no need to get in car and drive to bank anymore.

## Most praised reviews (4 highest-rated)

### 5/5 — Mobile banking

*2021-03-29, version 20.2.80*

The new system is outstanding. I’m incredibly happy with it. The staff at MCT is outstanding. I’ve been a customer for over a decade and will continue to be.

### 5/5 — Help

*2021-02-13, version 20.2.50*

Why is it when I hit the app button screen is all white and can’t get into my account

### 5/5 — Love it!

*2019-12-11, version 19.2.50*

By far, my favorite bank. Every one I went to, everyone was super nice and helpful. Keep up the good work, guys!

### 5/5 — Kevin McArdle

*2019-07-10, version 18.4.80*

Great to see a community bank offer Mobil banking which is easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*