# Max - Driver Assistant — user reviews > 19 indexed App Store user reviews of Max by SherpaShare, Inc, rated 4.41/5 from 820 ratings. - Source: https://appshunter.io/ios/app/max-driver-assistant/id1471599294/reviews - App overview in markdown: https://appshunter.io/ios/app/max-driver-assistant/id1471599294.md - Rating breakdown: 5★ 649 · 4★ 36 · 3★ 36 · 2★ 19 · 1★ 80 ## What do users think of Max? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 💡 Helpful organization of trip types - 🚀 Efficient mileage tracking **Cons** - 🐛 Unreliable GPS tracking - 🔍 Difficult to change between cars - 🤔 Unresponsive customer support - 💰 Unexpected recurring charges **Commonly reported bugs** - Ride completion issues - Login and app loading problems - Incompatibility with certain devices **Most requested features** - Improved GPS accuracy - Seamless car switching - Better customer support communication ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing drives *2021-11-04, version 1.7* The app regularly misses drives and customer support doesn’t help. It is impossible to change between cars on the online dashboard. The company refuses to fix this. ### 1/5 — Not happy *2021-04-22, version 1.7* Have the SherpaShare app for years but wanted to switch to the max and have been unable to do so because of login issues and SherpaShare:max continues to say they’ll fix the issue but nothing happens. Just talk, no action.... ### 1/5 — Possible scam *2020-10-05, version 1.7* I have use this and unsubscribe through the app and yet I get charge 5.99 or whatever it was for sometime now and I already contact them and yet they say go to the app setting and unsubscribe did that and yet charge every month havnt been solve yet just fortunately enough to see the transaction from my bank statments otherwise I wouldn’t know this happen every month so please developer look into your database and solve this problem otherwise beware of this app ### 1/5 — Use TripLog Instead. *2020-02-14, version 1.7* Seriously. The app developers rarely update this app. They’re happy to take your money but give nothing in return. It’s also inaccurate. Tip to the Dev. When someone gives you advice or mentions a bug. Say thank you. It goes a long way. Also. You’re new to this mileage tracking space. You want more reviews? More downloads? Make the app cheaper. ### 1/5 — I want my money back *2020-02-08, version 1.7* The plan trip part won’t even load I wasted 8 dollars for it to just throw my gps off ### 1/5 — The most useless app *2020-02-05, version 1.7* It does not do what it advertises. Just a useless app ### 1/5 — Not very impressed *2019-11-18, version 1.7* Nothing loads and isn’t very helpful in my area.... ### 1/5 — I didn’t know how used *2019-10-16, version 1.5* Thanks **Developer response:** Musta1966, The best way to contact us to click the help > chat to talk to our team in real time, we will help you to better leverage Max to make more money. You can also contact us directly at info@getmax.app. Thanks! ### 1/5 — Terrible *2019-09-26, version 1.1* Don’t instal just take money and don’t do nothing! **Developer response:** Our app has valuable features and a free plan. We are not quite sure about this accusation of doing nothing but taking money. If you find our app does nothing, you can uninstall it. We did not force you to use it or even purchase our membership. ### 1/5 — Buggy *2019-09-14, version 1.1* Nap wouldn't populate. When hitting "where to go" it gets stuck on "thinking". Nothing worked. **Developer response:** Can you contact us at info@getmax.app so we can learn more about your case? The trip plan quite depends on your city. Please contact us so we can look into it. Thanks! ## Most praised reviews (9 highest-rated) ### 5/5 — Alguien me puede explicar cómo funciona con Lyft si hay recargos en esta aplicación *2020-03-04, version 1.7* Alguien me puede explicar cómo funciona con Lyft si hay recargos en esta aplicación ### 5/5 — Joyman *2019-11-22, version 1.7* El problema es que no la entiendo ### 5/5 — Wow *2019-09-08, version 1.0* This app is awesome. Highly recommended. My favorite is it’s heatmap with opportunity layers and the where to go feature. Huge helpful when I plan my day. ### 5/5 — The app is awesome!!! *2019-09-07, version 1.0* The best app for uber and lyft drivers!! ### 4/5 — New user. *2021-01-06, version 1.7* I love that I can organize the types of trips I take. It’ll really help with filing taxes. I haven’t gotten into the nuts and bolts yet but so far it’s pretty good. ### 3/5 — Drive for Uber *2023-06-16* Sometimes when I’m just in traffic it finishes the ride. Don’t understand why. Also, often the app says it can’t do something and then there is a fix button. I always have the GOS on etc. not impressed so far. ### 3/5 — Eh, not what I was looking for. *2020-01-21, version 1.7* I wanted an app that would track my miles for my driving job. This app wants to track ALL of my driving and then let me sort it out afterwards. So good interface and user friendly, except where I set it to run only while using app, but it only wants to work all the time. Real bummer on that. ### 2/5 — Update messed up *2019-10-13, version 1.5* Since the recent update, it no longer works...at all. Not sure what you did, but it was good before. Now? Useless **Developer response:** Can you contact us so our team can help? info@getmax.app. ### 2/5 — Service *2019-10-08, version 1.3* Great service. Wish I understood more of how to use it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*