# MAX Mobile Banking — user reviews > 121 indexed App Store user reviews of MAX Mobile Banking by MAX Credit Union, rated 4.76/5 from 4,242 ratings. - Source: https://appshunter.io/ios/app/max-mobile-banking/id695164814/reviews - App overview in markdown: https://appshunter.io/ios/app/max-mobile-banking/id695164814.md - Rating breakdown: 5★ 3,627 · 4★ 413 · 3★ 78 · 2★ 37 · 1★ 82 ## What do users think of MAX Mobile Banking? Overall sentiment: positive **Pros** - 🚀 Fast and convenient - 👍 User-friendly interface - 💳 Excellent mobile deposit feature - 🔒 Secure and reliable - 🏦 Great banking experience **Cons** - 🐛 Occasional issues with mobile deposits - 🔍 Difficult to find certain features - 🕰️ Slow login process - 🔧 Maintenance breaks can be disruptive **Commonly reported bugs** - Mobile deposit not always working as expected - Fingerprint login not consistently reliable - Occasional app crashes or freezes **Most requested features** - Add ability to control debit card from app - Integrate credit card payments within the app - Improve visibility of logout option - Implement face recognition login ## Newest reviews (18 of 121) ### 4/5 — MAX ONLINE BANKING *2025-05-16, version 14.1.5909* Very good ### 4/5 — Max Federal Credit Union *2025-03-20, version 14.1.5909* Great app! I just wish Smartfolio had a few more features. ### 5/5 — MAX mobile banking *2025-03-02, version 14.1.5909* I have tried to find a close bank where I can add or withdraw money for a while. The lobby is clear or people and the lines for drive thru is never long. If I don’t want to go inside I can handle all of my business from the outside. ### 5/5 — Max app *2025-03-01, version 14.1.5909* I love using this app. I don’t live near a bank and would have to drive 45 minutes without it to make a deposit. ### 5/5 — Max since 1974 *2025-02-25, version 14.1.5909* Love this update. So easy to manage banking ! ### 4/5 — Sa1267 *2025-02-20, version 14.1.5909* This is a Great app. ### 5/5 — Best app Ever!!! *2025-02-12, version 14.1.5909* I love this app because it’s very convenient for me. My bank is in Prattville and I now live in the Greater Seattle Area. I can make deposits in the app without any struggles. This app saved me from opening up a new acct in the state I live. ### 5/5 — Wonderful service *2025-02-10, version 14.1.5909* Very useful and amazing how easy it is to maneuver throughout the app.. ### 5/5 — * *2025-02-08, version 14.1.5909* Excellent ### 5/5 — MyMax *2025-02-07, version 14.1.5909* Love MyMax App. Use it all the time. Very easy to use. ### 5/5 — One of the best! *2025-01-31, version 14.1.5909* I use a lot of apps on a regular basis and the Max app is definitely one of the best. Very easy to navigate around in it, very fast response time and lots of info included in it. Thank you! ### 4/5 — Easy to use *2025-01-30, version 14.1.5909* Quick. Convenient. Good information ### 5/5 — Great app *2025-01-28, version 14.1.5909* Great Awesome very reliable ### 5/5 — Checking *2025-01-17, version 14.1.5909* You do a great job I have been with Max about 30 years I have had many loans and plan on many more ### 5/5 — Great *2025-01-17, version 14.1.5909* I love it thanks a lot max.. ### 5/5 — Re: MAX APP *2025-01-16, version 14.1.5909* I love it ### 5/5 — User Friendly *2025-01-16, version 14.1.5909* Very easy to navigate ### 5/5 — MAX does a great job improving the app experience *2025-01-14, version 14.1.5909* MAX is the number one financial institution. ## Most critical reviews (10 lowest-rated) ### 1/5 — 1 star *2025-05-24, version 14.1.5909* App barely works when i use it ### 1/5 — Font to small *2025-02-01, version 14.1.5909* The font needs to be bold for the entire menu and a way to increase size for us users with older eyes. As a new user to the app, my first impression was WOW this is hard to read and a terrible choice for the font. Please revise this to be less straining on the eyes to read. ### 1/5 — Awesome app *2025-01-05, version 14.1.5909* Absolutely terrible app. My Navy Fed app actually notifies me when I need to pay something. It only that but the way you have to pay your MAX credit card is terrible now. Would not recommend this bank anymore. I will be closing all of my MAX accounts soon. ### 1/5 — Review *2024-12-07, version 14.1.5909* This is the worst credit union I’ve ever worked with. Will never use them again. The app is terrible can not do nothing from it. ### 1/5 — So confusing *2024-03-14* I recently financed a car threw max and couldnt pay my car note on time simply because the app doesnt let you add external bank accounts like every other bank allows instead i have to wait for my bank to accept a transfer to my max account then i have to transfer the funds from the max account to the loan and its just to much i work to get my bills not hassle on how to simply just transfer money to my loan account its very confusing and irritating JUST ADD A SIMPLE ADD CARD OPTION ON THE HOME SCREEN ### 2/5 — Cumbersome but works *2025-01-06, version 14.1.5909* At least it’s not as bad as trying to call into the automated robo card services hotline. Also if you get a new debit card you need to go into the office and play stupid games for the better part of an hour trying to get it fixed. Make sure to test it fully at the office so you don’t have to go back. ### 2/5 — Terrible *2022-08-05, version 13.1.5719* Lots of features when it works. The login with fingerprint is terrible. One minute you can login with fingerprint, next time have to enter password. Not consistent at all. Seems like always doing maintenance. Depositing checks through app is hit or miss, when it works. I could go on and on. This app really needs someone who knows what they are doing to fix all the bugs. ### 2/5 — Not the absolute worst, not near the best *2019-11-01* I’ve been a Max customer my entire life. The app has made banking more convenient however the app crashes constantly particularly with mobile check deposit, which is its main purpose for me. The frustration of attempting to deposit a check multiple time when I can make deposits exponentially easier with other bank apps. The user interface is simple and easy to navigate and straight forward and is very on brand. However, style does not overcome function. ### 3/5 — Mid *2025-01-11, version 14.1.5909* A bit to complicated Hard to find what your looking for. ### 3/5 — Costumer service *2024-12-21, version 14.1.5909* C ## Most praised reviews (10 highest-rated) ### 5/5 — Max banking *2025-05-29, version 14.1.5909* Five stars ### 5/5 — Works great *2025-05-20, version 14.1.5909* As advertised, can do anything and everything you’d expect ### 5/5 — QueenScottyV *2025-05-13, version 14.1.5909* I’m on the over the hill, gang and things have slowed down for me, but it is with great pleasure that I feel when I talk to the ladies especially the L O people that really take the time to listen and assist me!! Thank you ### 5/5 — Fast and Convenient *2025-05-08* I used to login to the Max website every time I needed to check on something and drive to a Max location to cash checks. Using the Max app is sooooo much more convenient and time saving. Within a few seconds I’m logged in and my balances are in view. Being able to take a picture of a check and have it immediately deposited into my account is the bomb! No more unnecessary trips. ### 5/5 — 😎 *2025-04-20, version 14.1.5909* 😎 ### 5/5 — Fantastic *2025-03-26, version 14.1.5909* Great app, rarely have to go to the branch. ### 5/5 — Awesome *2025-03-25, version 14.1.5909* Awesome ### 5/5 — Great *2025-03-19, version 14.1.5909* I love the app.. ### 5/5 — Great banking app *2025-03-05, version 14.1.5909* Great banking app to use for your banking pleasure. Very easy to use. ### 5/5 — Great *2025-03-02, version 14.1.5909* I have only had the app a few days and am impressed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*