# Max On-Demand — user reviews

> 11 indexed App Store user reviews of Max On by Via Transportation, Inc., rated 4.90/5 from 602 ratings.

- Source: https://appshunter.io/ios/app/max-on-demand/id6444485932/reviews
- App overview in markdown: https://appshunter.io/ios/app/max-on-demand/id6444485932.md
- Rating breakdown: 5★ 565 · 4★ 20 · 3★ 7 · 2★ 1 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Sucks!

*2026-02-11, version 4.26.4*

Only comes to poverty/hood neighborhoods!  Only goes to certain places! The buses routes / now are trash as well,  they don’t take cash paypal or zell which is backwards in today’s world!

### 1/5 — Trash Service

*2024-12-06, version 4.17.4*

Why does the location change for no reason have you ripping and running in the cold it don’t make no sense they need to upgrade their technology people can get sick trying to find their ride in the cold like that.

### 3/5 — i got kicked out of my ride at the wrong spot

*2025-10-10, version 4.22.2*

it’s cool but my driver picked up another ride with me which was fine but once we got to my stop i noticed it was the wrong place so i called the person who booked my ride to explain to him where i was supposed to be going and he literally yells at me and then tells me to get out the car i had no clue where i was and my phone was about to die luckily a restaurant across from where he dropped me was open and let me charge my phone and gave me a free soda (i was otw to a hair appointment at my cousins so my hair was a mess and i had a backpack so i think they assumed i was homeless) but i definitely am hesitating to use the app again

### 5/5 — I love this appp

*2025-12-31, version 4.22.2*

I love this app

### 5/5 — Easy

*2025-08-26, version 4.22.2*

Easiest way to get around Birmingham!

### 5/5 — In demand is great

*2025-02-27, version 4.17.4*

It was great bc all the drivers were good except for one

### 5/5 — The driver

*2024-11-09, version 4.17.4*

Keona is literally the perfect person to drive me all tge way arounf

### 5/5 — Great service!

*2024-10-22, version 4.17.4*

Really happy with it, quick and friendly driver

### 5/5 — Ride in rain

*2024-07-24, version 4.16.3*

Earnest was very kind. The ride exceeded my expectations:)

### 5/5 — Great driver

*2024-06-13, version 4.16.3*

I hope the driver didn’t get trouble. The rep that took my request over the phone entered the wrong address. She had to drop me off at the correct address. She was great!

## Most praised reviews (1 highest-rated)

### 5/5 — On Demand: a welcomed service!

*2024-06-01, version 4.16.3*

I’m really happy about On Demand. I never dreamed of this service in Birmingham because I’d never seen it, so, I hadn’t imagined it. I’ve been really lucky to get courteous drivers who are on time and drive safely. The efficiency has been surprising and, really, I have no complaints. I do hope you can expand in the future. I work in Homewood and it would be great to get On Demand for that. Sunday service? Otherwise, I’m very happy and impressed with the service.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*