# MAXPRO Fit — user reviews > 99 indexed App Store user reviews of MAXPRO Fit by Maxpro Fitness LLC, rated 3.20/5 from 109 ratings. - Source: https://appshunter.io/ios/app/maxpro-fit/id1486418287/reviews - App overview in markdown: https://appshunter.io/ios/app/maxpro-fit/id1486418287.md - Rating breakdown: 5★ 42 · 4★ 9 · 3★ 10 · 2★ 24 · 1★ 24 ## What do users think of MAXPRO Fit? Overall sentiment: negative **Pros** - 💪 Versatile all-in-one workout machine - 👨‍🏫 Excellent trainers and guided classes - 📊 Good workout tracking and progress monitoring - 🎯 Effective and challenging workouts - 🏠 Portable and space-saving design - ⭐ Responsive and helpful customer support - 🔧 Improved Bluetooth connectivity in newer app - 📱 Intuitive app icons and visual design - 🎁 Grandfathered premium features for early adopters **Cons** - 🐛 Frequent app crashes and freezes - 📺 Casting/AirPlay to TV doesn't work reliably - ⌚ Apple Watch connectivity issues - 🔌 Bluetooth disconnects during workouts - 💾 Workouts don't save properly after pausing or skipping - 🔢 Rep counting inconsistent and unreliable - ⏱️ Timer and countdown issues - 🎬 Video loading and playback problems - 🔍 Workout search and filtering not functional - 💰 Premium content locked behind paywall - 🎵 Apple Music integration removed - ⚠️ Poor app stability on older devices - 🖱️ Unresponsive buttons and UI elements - 📥 Downloads freeze and block future access - 🎮 Clunky and difficult user interface - 🔄 App requires constant reconnection to device - 📱 Incompatible with non-Smart Connect models - 🌐 No language localization support **Commonly reported bugs** - App crashes on startup and during workouts - Loading screen freezes indefinitely - Rep counter resets to zero mid-workout - Bluetooth connection drops during exercise - Casting button unresponsive 90% of the time - Workouts won't save after pause or skip - Exit button doesn't respond on Freestyle screen - Delete workout action produces error message - Timer runs at double speed - Video playback hangs and stalls - Workout downloads stop and block future access - Screen orientation issues on tablets - Overlapping UI elements prevent button clicks - Apple Watch data not syncing - Workout summary page stuck on loading - Favorites won't load - Calendar workouts don't start when clicked - Spelling errors in UI (e.g., 'Discarting') - Reps not recorded after certain point in workout - Heart rate tracking inconsistent - App doesn't prompt for login after reinstall - Workout library search returns irrelevant results **Most requested features** - TV casting/AirPlay functionality - Heart rate strap connectivity options - Weekly schedule or calendar view - Better workout library organization - Workouts without accessories/equipment variations - Apple Health syncing - Full-screen video support on larger devices - Better Apple Watch app capabilities - Ability to remember previous resistance settings - Music streaming integration restoration - Offline workout access - Improved search and filtering system - Notification management controls - Better device orientation handling on tablets - Freestyle workout improvements ## Newest reviews (16 of 99) ### 2/5 — Watch app doesn’t work, expensive system *2026-05-07* The max pro machine works ok overall, but it’s quite overpriced given what it is. But this review is for the app primarily. The phone app works OK, but it is not the most intuitive for navigation. A lot of things are not where you would expect them to be and it’s somewhat difficult to find what you’re looking for because the screen is cluttered with lots of little cards. Additionally, the Apple Watch app does not work at all. It says that it’s connected on my phone, but it never works. The watch apps there on the screen with the start button grayed out, it doesn’t collect heart rate data, and the app doesn’t do anything. Given how much the machine itself costs, I chaff at the idea of a subscription. There ought to be a lot more free content included in the app. I don’t think that all new content should be free, because then they would not be able to afford to keep producing new content. But they ought to be a bigger basic library of training programs that are available for free. After all, it’s not really “free,” the machine itself is crazy expensive. But, then given the pricey subscription model for additional content, the app ought to function flawlessly, but it doesn’t. I’m not sure where the money is going, but I don’t see the value here. If the apps worked as they’re supposed to, and provided a bit more free content, I’d give it 4-4.5 stars. (I still think it’s an overpriced system for what it is.) **Developer response:** Thank you for the detailed feedback. We’re sorry to hear about the issues with the app and Apple Watch integration. We’d love the opportunity to help troubleshoot this directly and improve your experience. We also appreciate your thoughts on the subscription and free content library, and we’ll share this feedback with our team. ### 3/5 — Can’t stream to the TV. *2026-02-20, version 5.3.9* The workouts are nice, can’t seem to find workouts that’s geared to just the MAXPRO without all the accessories and the workouts won’t bring up the icon to stream to the TV. ### 2/5 — Clunky *2026-01-26, version 5.3.5* Content is ok but app is buggy and won’t connect to my Apple Watch. Should automatically connect to my Maxpro ### 2/5 — Music used to play, doesn’t now *2025-08-10, version 5.2.144* I used to be able to listen to my playlist on Apple Music while exercising. Suddenly, audio integration seems to have been removed. I really enjoy the MAXPRO, but the app has had crashing issues and other bugs. Not being able to listen to music is really close to a deal breaker for me. It’s very disappointing for an otherwise very enjoyable workout experience. ### 2/5 — Lots of crashes *2025-05-01, version 5.2.132* Just got my device yesterday and the app crashes ALOT can’t go to social and when looking for specific classes and time variations it immediately shuts down. Would love to pay for premium but feel my money would be wasted due to technical issues that based on other reviews have not been addressed in over a year. I would love some help with this issue ### 3/5 — Lots of crashes *2025-02-26, version 5.2.121* Pros- informative and helpful to get started with MAXPRO. Cons- app crashes a lot and loses progress of workouts. Heart rate and calorie tracking is inconsistent and works about half the time. Support was very responsive to work out bugs, however there are still improvements to be made. ### 2/5 — Glitchy *2025-01-08, version 5.2.113* It seems that every time there's an update a new issue pops up. Prior to the last update the app would immediately shut down after startup. This week, it started shutting down in the middle of my workout. So frustrating. ### 2/5 — Still some bugs *2024-12-01, version 5.2.111* The app still has some bugs. It won’t connect to my t.v at all and I followed the instructions. If this app actually connected the screen to my tv it would be great! ### 2/5 — Unstable, unreliable app *2024-11-05* I often can’t complete a program without the screen becoming unresponsive, and reps are no longer recorded. It makes the entire concept of tracking progress and leaderboards completely moot as motivators. There are also times when I attempt to connect to bluetooth repeatedly without success; I get to the screen where I confirm my device identity, and I assume I’m connected, only to find that I’m not partway through my routine. Additionally, I have not once been able to successfully stream via Airplay to my TV. I keep getting the No Devices Available error, even though I’ve enabled local network access and checked wifi for both phone and Apple TV. The only way it ever works is via Screen Mirroring. Oh and I almost forgot: the Exit button on the Freestyle screen is ALWAYS unresponsive. I have to force quit and restart every time just to exit! Another consistent problem: if I opt not to save a session, selecting Delete always produces an error message. Lastly, can you please correct the misspellings? “Discarting” should be “Discarding”. There’s another spelling error I can’t recall at the moment. I only mention this because it would be such an easy fix, and their presence just adds to the perception that this app is a total amateur hour production. I greatly regret that I prepaid the subscription for a full year. I saw older reviews complaining about the app’s problems, and given the developer’s responses I held out hope that the bugs had been addressed by now. No dice. Downloaders beware! I’m happy with the equipment itself, though. I would give 5 stars for the hardware and its design, 1 star for the app. Given that this is the App Store, I should make this a 1 star review, but I’m awarding an extra star for the clever hardware, and I’m feeling charitable. Stats: iPhone 15 Plus on iOS 17.6.1. (in other words, new enough where my device should not be an issue as of 2024!) **Developer response:** Hello geneymachiney. Thank you for taking the time to write your review. I'm sorry that your experience has not been ideal, and I'm happy to assist in any way we can. I've taken your details review, shared it with the app team for review, and started working on all of these situations immediately. Please reach out with your account email at customerservice@maxprofitness.com. I hope this helps. Stay safe. ### 3/5 — Love/hate *2024-08-03* I love my Maxpro - it’s an amazing product. I really want to love the app too, but it’s gotten pretty frustrating lately with bugs. The worst bug right now is that it won’t complete the workout when I read the end of it. It’s constantly asking if I was to resume or restart a workout - even though I already finished it. Sometimes during a workout it quits counting my reps and sets and get stuck in a continuous loop of the same thing and won’t let me skip to the next exercise. **Developer response:** Hello EmAKM. Thanks for your support and for letting us know about the issues you're facing with the app. We're sorry for the frustration and are working on fixes. Please reach out to us at customerservice@Maxprofitness.com so we can help you directly. We'll wait for your prompt response. Stay safe. ### 4/5 — So much potential… *2024-07-13, version 5.2.102* The app constantly crashes. The only time I am able to get it to work is with a preset workout (premium subscription required). I am using an iPhone 14 and an Apple Watch. The app doesn’t sync with Apple health even though all permissions are granted. The watch app is buggy. The phone app just shuts down, EVERYTIME a video is started. Uninstalled, reinstalled, restarted devices… nothing helps. So disappointing. Certainly not worth $9.99 monthly for a premium subscription. It should all be free anyway (considering how expensive the maxprofitness is alone). I feel like I’m paying to be a guinea pig until the bugs are worked out. Shame… look elsewhere for your exercise routines. Update- 7/13/24- the app crashing issue was repaired with the last app update and the watch os functions are working. I’ve updated my review to 4 stars. Still overpriced considering the cost of the MaxPro equipment. But better than where we started. ### 1/5 — I really want to like this *2024-06-12, version 5.2.98* App is super glitchy. Reps are not counting. Videos are hanging. Even the rest timer isn’t doing a full 60 seconds. Disconnected at least once on a full charge. App is updated. Firmware is current. Phone is updated. Tried restarting to no help. It has consistently done this with my last five workouts. Deleted the app and redownload but it does the same thing. Hope they fix it soon. ### 2/5 — I really want to like this *2024-06-05* The device is great but the app isn’t working correctly anymore. Recently I’ve noticed half way through a workout my app stops recording my session reps. It’ll try and then zero out (it worked fine for the entire workout up until the last group). I even tried disconnect and reconnecting. Nothing. A little disheartening if you are trying to compare workouts using the app metrics. Hope they fix this soon. Otherwise the app is pointless. ### 2/5 — Mac users /iWatch *2024-06-01, version 5.2.98* Only complaint is I would like to see the iWatch have more capability in the app. Mine doesn’t connect right away even with the app opened on the watch and the HR function seems to be disabled for Apple users. Please keep in mind my setup is using the iPad and not my iphone. The flip side is workouts are short and wreck the body. ### 2/5 — Love the device. Hate the app. *2024-04-29, version 5.2.95* The workout library NEVER works. I've been trying for months. If you search by muscle group, it just shows you everything. If you search by equipment, same thing. If I'm looking for leg workouts with the bench, it will show me chest flys. Very frustrating. ### 2/5 — App needs work *2024-04-15, version 5.2.92* I enjoy my Maxpro; however, with the app, I had several issues. I wanted to work on legs and choose a work out from the preset, but it caused the app to crash even after downloading the workout. Another workout, there was no sound. On top of that it takes a while to establish the bluetooth connection. ## Most critical reviews (10 lowest-rated) ### 1/5 — 5.3.11 broke the app *2026-03-18, version 5.3.11* After updating to 5.3.11 my app constantly shows 0% for the battery and the resistance does not update in the app at all, it remains at 0.0lbs even while connected to bluetooth. The sound effects in the app are also extremely annoying and there’s no obvious way to disband it. The app also has no obvious way to contact support or get help for any issues. ### 1/5 — Needs a lot more refining *2026-03-11, version 5.3.11* Barely used it for 30 seconds and found some glaring usability issues. Rename nickname to username, since it is a required field. If I go into social feed, I have to agree to the terms and conditions, but this window prevents me from navigating to other areas of the app that do not require the agreement. Therefore, I have to force close the app if I don’t care about the social feed. ### 1/5 — App need serious improvements *2025-05-11, version 5.2.133* Social aspect is not working - can’t accept terms and conditions - it kicks me out. Clunky app. ### 1/5 — Crashes constantly *2025-05-04, version 5.2.132* App crashes constantly. Help ### 1/5 — Unable to cast/mirror *2025-04-16, version 5.2.131* I've had this device for so long and never had a decent workout due to the frustration of trying to cast or mirror to my TV so I can see the screen while I workout. Unfortunately, it hasn't changed. I really wonder how other are doing it. ### 1/5 — Very broken. *2025-03-11, version 5.2.124* First it can’t connect with the unit. Can’t connect with the Apple Watch. Shows workouts that don’t exist for that day. Takes minutes for some screens to react. ### 1/5 — Poor..even worse! *2024-12-03, version 5.2.112* 12/3 update. - app crashes on open. Do they test this at all before releasing updates? Total Junk. Terrible app. Workouts don’t save, app spins endlessly when closing a workout, and rep counter doesn’t recognize most workouts. The machine itself is fine, but the app is all-but-worthless. ### 1/5 — Buggy app is useless *2024-11-28, version 5.2.111* I make my own workouts. The first always works fine. But after that it will count a rep and go back to zero for every rep. Then I have to skip which brings me to a break. The countdown timer goes double speed. For example it will show 20 seconds and go right to 18 then when I complete and save the workout it will not exit. I have to exit again and hit discard. ### 1/5 — So much potential… *2024-06-19* The app constantly crashes. The only time I am able to get it to work is with a preset workout (premium subscription required). I am using an iPhone 14 and an Apple Watch. The app doesn’t sync with Apple health even though all permissions are granted. The watch app is buggy. The phone app just shuts down, EVERYTIME a video is started. Uninstalled, reinstalled, restarted devices… nothing helps. So disappointing. Certainly not worth $9.99 monthly for a premium subscription. It should all be free anyway (considering how expensive the maxprofitness is alone). I feel like I’m paying to be a guinea pig until the bugs are worked out. Shame… look elsewhere for your exercise routines. **Developer response:** Hello Sam9151. Thank you for reaching out. I'm sorry that your experience has not been ideal. But don't worry; our app team is currently working to provide you with an immediate solution. Our customer service team is always available if you have more questions or notice any other situations. I hope this helps. ### 1/5 — Meh *2024-06-18, version 5.2.99* Pretty much useless unless you pay for a subscription. Almost all of the classes are locked behind a paywall. Pretty sad considering the cost of all the equipment. ## Most praised reviews (10 highest-rated) ### 5/5 — Customer Support is awesome *2025-05-03, version 5.2.132* I’ve had the MaxPro device for 3 years now, and absolutely love how complete it is. I can get all my workouts done on just ONE machine! Especially love the Slimline wall mount. You honestly can’t get a more versatile and simple workout machine than this device. I’ve used the app on iPad and on an Android tablet and they both worked great. Only minor issues. Best of all though is the customer support. I had a few screws strip as I was unmounting my Slimline wall wrack for a move and haven’t been able to put it back up in my new place. Decided to contact support (a year later, should have done it sooner!) and after a couple of questions a new screw set was on its way. I love supporting small and innovative businesses, especially with great customer service. Thank you! ### 5/5 — Well thought out app *2024-11-25, version 5.2.110* A lot of thought was pit into this app. There are so many different cool features. It’s like a hub for fitness training. I have ran into a couple bugs, but each update fixes them. Customer service genuinely wants to make the app better ### 5/5 — love it! *2024-11-20, version 5.2.109* i love not having to think about my workouts or count my reps! ### 5/5 — the. best. thing. ever. *2024-04-10, version 5.2.91* my absolute favorite piece of workout equipment ever. you can take it anywhere and do every workout you can possibly think of. it saves time and money because i no longer need my gym membership. 10/10 absolutely recommend you need to purchase. ### 5/5 — Updated Review *2024-01-25* Had a few issues before with the app and some of my missing items from my order. One call to the support team and they resolved all issues and even worked on some extra perks due to my troubles. Would highly recommend this product. Great machine. Great customer service. Top notch company **Developer response:** Hello Jskinner871. Thank you for taking the time and leaving this review. I'm sorry that you are experiencing this situation with the app; our team will reach out to confirm this situation with you ASAP. You can also email us at customerservice@maxprofitness.com. We will get to the bottom of this situation right away. Stay safe. ### 5/5 — Great app - please add heart rate strap connections *2022-12-09, version 5.2.39* Great app, great fitness device .. just hope you add heart rate straps to connect to instead of a watch .. ### 5/5 — My opinion as a long time user *2021-12-23* I’m a MAXPRO owner since 2020. I was hesitant with the new app approach but the company grandfathered early users into their new app and went as far as to give us a free three months trial for the new features. I am impressed with this and do not share some comments that I saw here complaining about paying $10 for an useful tool. Some people want everything for free just because they made one payment a year ago. Now the app. The old app was plain trash. Nothing worked and what was working was on it’s way to be broken. I’m guessing MAxpro hired a better team or something because the visuals are pretty good, I particularly like the icons as I understand what’s behind every little icon (I’m not too much tech savvy) The workouts are great, I like the filtering (it actually works!) they have several great trainers in there and there’s the promise to add new classes. The connection was improved too, the other day I forgot my Maxpro connected to the phone and it didn’t disconnect after more than an hour. That is a H-U-G-E improvement from the old app too. I did had some issues at first, but I contacted their support and they helped me right away. Yes bugs are annoying, but the response they give when something isn’t working speak volumes of a company. I won’t be paying for premium. Because I do not need all the extra stuff to do my workouts, I can build my own workouts and that’s enough. But I do support this company and they’re doing very good. ### 5/5 — Great new features and customer service. Just needs some bug fixes *2021-12-17* After voicing my concerns about features from the original app being placed behind a premium subscription, I was contacted by the MaxPro founder Nezar. He was exceptionally helpful and clarified that, despite some hiccups in the communication with the customer service team, all existing users of the old app will be grandfathered into the features from the original app. This is exactly the approach I was hoping for. Great to see that level of customer focus. The new app looks great and the Bluetooth connectivity is greatly improved over the old app. It’s a little buggy right now, some screens don’t load, sometimes it crashes, but I expect this can get worked out and the new experience will be excellent. Looking forward to it and enjoying my workouts with MaxPro along the way. **Developer response:** \We're happy to jump into a call with you and explain again that you are not losing any features and that you can continue enjoying the same features that you always had without purchasing the premium membership. ### 5/5 — NEW APP IS AMAZING! *2021-12-17, version 5.1.90* The new updates to the app are incredible! So many new features and ways I can use my MAXPRO! Thank you MAXPRO - now I have so many options! 🔥🔥🔥 ### 5/5 — Nicely Done. *2021-12-17, version 5.1.90* The new features and overall look of the app are great. I love having the ability to track my workout and progress, and the coaching classes are very helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*