# May – Baby, parents — user reviews > 102 indexed App Store user reviews of May by LN CARE, rated 4.70/5 from 318 ratings. - Source: https://appshunter.io/ios/app/may-baby-parents/id1503014004/reviews - App overview in markdown: https://appshunter.io/ios/app/may-baby-parents/id1503014004.md - Rating breakdown: 5★ 287 · 4★ 7 · 3★ 5 · 2★ 4 · 1★ 15 ## Newest reviews (13 of 102) ### 2/5 — Not helpful for pregnancy *2026-08-12* I downloaded this app when I became pregnant. It’s not intuitive to navigate and the tips/education are not helpful. I give it two stars because the 3D modeling is interesting, but not at all worth the money I paid. I regret paying for it. Big waste. **Developer response:** We’re sorry to hear that May didn’t meet your expectations. We put a lot of work into providing reliable, stage-specific information throughout pregnancy, so it’s disappointing to know that the content and navigation didn’t feel useful or intuitive to you. We’re glad you enjoyed the 3D experience, and we truly appreciate your feedback on the rest of the app. Comments like yours help us identify where we still need to improve the overall experience and the value we provide. ### 2/5 — Got logged out again *2026-07-23* Got logged out again **Developer response:** We're sorry about this issue. This definitely isn't the experience we want to provide. Could you please contact us at contact@may-sante.com with a few details about what happened? Our team will investigate and do our best to resolve it quickly. ### 1/5 — Scam *2026-06-24* I canceled my subscription before the trial ended and yet I was still charged? There is no way to contact them. I tried their chat box but it’s not working. I request a refund and don’t try this app! **Developer response:** Hi, we're sorry to hear about your experience. If your subscription was purchased through the App Store, Apple manages all billing and refunds. If a subscription wasn't canceled before the end of the trial according to Apple's billing system, the charge is processed automatically by Apple. Unfortunately, we don't have the ability to issue refunds or modify App Store subscriptions ourselves. If you're having trouble with the in-app chat, please don't hesitate to contact us at contact@may.app. We'll be happy to look into what happened and help you with the next steps. 💙 ### 1/5 — Geld Geld Geld *2026-06-14* Man muss schon wieder mal für alles bezahlen und das nicht gerade wenig. Schade wird gleich wieder gelöscht **Developer response:** Es tut uns leid, dass die App Ihre Erwartungen nicht erfüllt hat. Wir proposons sowohl kostenlose als auch kostenpflichtige Funktionen, damit jede Familie die Unterstützung wählen kann, die zu ihren Bedürfnissen passt. Vielen Dank für Ihr Feedback, das uns hilft, unsere Angebote weiterzuentwickeln. ### 2/5 — . *2026-06-04* Was loving this app as a first time mom…. But last update yall deleted my profile, so I lost all my tracking, all my photos, all my tips, ect. I’m so no happy about this. Hopefully you guys figure it out, because I’m sure other moms aren’t happy either. **Developer response:** We're very sorry to hear this. An app update should never delete your data. Please contact us at contact@may-sante.com with the email address linked to your account, and we'll investigate right away. In many cases, we're able to help recover the account or identify what happened. ### 4/5 — Signs out *2026-06-02* I have been enjoying May, but since the recent update the app signs me out of my account every day. Very annoying! **Developer response:** Thank you for your feedback, and we're sorry for the inconvenience. This issue has now been fixed in a recent update. Please make sure you're using the latest version of the app, and don't hesitate to contact us at contact@may-sante.com if you continue to experience any problems. ### 3/5 — Deep links don’t work *2026-05-19* Your notifications are not useful if your deep links fail **Developer response:** We're sorry about this issue. This definitely isn't the experience we want to provide. Could you please contact us at contact@may-sante.com with a few details about what happened? Our team will investigate and do our best to resolve it quickly. ### 1/5 — Do not download this app *2026-03-18, version 1.5.36* Took money out of my account without permission and would not refund. Terrible customer service. Avoid!!! ### 3/5 — Datos *2026-03-08, version 1.5.34* No veo necesario tener que encima aparte del correo especificar el número de móvil. Con que carácter? No lo veo necesario y desinstalo ahora mismo. ### 4/5 — Notification non personnalisable et non désactivable *2026-03-05* Bonjour, il n’est pas possible de désactiver les notifications sur l’app. C’est assez dérangeant de ne pouvoir que les activer et ne pas laisser le choix de les désactiver. De plus , je pense qu’il serait judicieux de pouvoir avoir le choix de désactiver/activer certains type de notif. Exemple , je ne désire pas de notif pour vos conseils quotidiens, mais j’aimerai une notification quand j’ai un message d’un professionnel de santé. Merci de la prise en comptes **Developer response:** Bonjour Monsieur, Merci pour votre commentaire. Vous avez tout à fait raison ! Nous allons prochainement proposer ce chois des notifications. A bientôt sur May ! ### 1/5 — No me gustó toda la información q la Que tienen acceso *2026-03-04, version 1.5.34* Estás aceptando que tengan derecho a datos de tu identidad y acceso a datos para rastrearme, está muy todo esto, muy interesante la aplicación pero luego venden la información a otras empresas ### 1/5 — He pagado y ahora no funciona *2026-02-27, version 1.5.34* He pagado la suscripción mensual el día de ayer en 24 horas entro de nuevo a la app y me dice que tengo que volver a pagar de nuevo para poder suscribirme alguien que me explique, esto no puede ser. Cómo si ya pagué y ya estoy suscrita me dice que tengo que pagar de nuevo? ### 3/5 — Actualizado* No se puede cancelar la suscripción desde la propia APP *2026-01-29, version 1.5.29* Actualización: Por algún motivo, con Apple, no puedes cancelar la suscripción desde la app, tienes que hacerlo desde Apple Store. Es la primera vez que me pasa y me di cuenta cuando recibí el cobro tras haber cancelado desde la app el periodo de prueba. Finalmente el equipo técnico respondió que era cosa de Apple, así que contacté con Apple Store y lo solucionaron. **Cancelé la suscripción gratuita y he visto que me la han cobrado igual. He intentado darme de baja nuevamente y sigue sin dejarme. El equipo técnico no me da respuesta….** ## Most critical reviews (10 lowest-rated) ### 1/5 — Support team *2026-08-19* Awful support team. Impossible to find the email for the support team **Developer response:** We’re sorry you had such a frustrating experience trying to reach us. You can contact our support team directly at [support@may.app](mailto:support@may.app). We also take your feedback seriously: our contact options should be easy to find, especially when you need help. We’re working to make access to support clearer and more straightforward. ### 1/5 — No technical support for app bugs *2026-08-11* I have paid 80$ CAD for this app and the feature I would like to use doesn’t work. The explore tab keeps bugging and I have no access to search for articles, which was the whole point of getting this app. I am on the most recent version, I have closed the app and restarted it and I’ve restarted my phone and still nothing. It keeps suggesting to contact technical support but I have no contact information for them??? The only option is to chat with an ai bot who doesn’t have the necessary preset options available. The only way to reach someone is to provide feedback and even then, I have not heard back. Don’t waste your money. **Developer response:** We’re very sorry about this — especially since Explore and article search were one of the main reasons you subscribed. We completely understand how frustrating it is to pay for the app and then be unable to use an important feature despite already trying all the usual troubleshooting steps. Please email us directly at [support@may.app](mailto:support@may.app) and mention that you’re following up on this App Store review. Our team will make sure your issue is looked into as a priority. We’re also sorry that it was so difficult to find a way to contact us. That is clearly something we need to improve. Thank you for bringing this to our attention. ### 1/5 — Extremely frustrating *2026-08-10* You have to create an account to begin using the app, which is already frustrating because I hate having yet another login to remember and getting spammed with emails, and then when you finally do login you have to go through an extensive unskippable survey, to only find out at the very end you need to pay to unlock almost everything. Just gross business tactics. **Developer response:** We’re sorry the onboarding experience left you feeling this way. The information we ask for is used to personalize May’s content and recommendations to your stage of pregnancy or your child’s age, but we understand that the process can feel too long and restrictive. May includes free content and features, while some services require a subscription. We agree that this should be completely clear before users invest time in setting up their account, and your feedback on this is very valuable to us. We’re continuously working to make the onboarding simpler and the different access levels more transparent. Thank you for sharing your experience. ### 1/5 — No free trial *2026-08-07* App advertised free trial to me so I downloaded to try it out. There was no free trial and it charged me immediately for a full year. When I finally after 30 minutes found a way to contact “a person” to inquire they said there was nothing they could do and it was apples problem to resolve . **Developer response:** We’re sorry for the confusion and frustration this caused. May does offer a 7-day free trial, but we also occasionally offer a discounted annual plan that does not include a free trial. This is indicated on the App Store subscription screen before the purchase is confirmed. Because App Store subscriptions and payments are processed directly by Apple, we unfortunately cannot issue refunds ourselves. That said, we’re sorry if our support response made you feel dismissed — we always want to make the different subscription options as clear as possible and help our users understand what happened. ### 1/5 — Unnötig *2026-08-01* Gibt bessere Apps, man wird dazu gedrängt zu zahlen, wenn es sich wenigstens lohnen würde… aber die App hat nichts was andere Bekannte Apps nicht auch haben, Zeitverschwendung **Developer response:** Vielen Dank für Ihr ehrliches Feedback. Es tut uns leid, dass Sie den Eindruck hatten, zum Abschluss eines Abonnements gedrängt zu werden und dass May Ihnen keinen ausreichenden Mehrwert geboten hat. Unser Ziel ist es, Eltern mit verlässlichen, altersgerechten Inhalten, praktischen Tools und der Unterstützung durch Fachkräfte zu begleiten. Ihr Feedback zur Wahrnehmung unseres Angebots und unseres Abonnements nehmen wir sehr ernst und werden es in unsere weitere Arbeit einfließen lassen. ### 1/5 — Charged for Free Trial *2026-07-27* I tried to sign up for the 7 day free trial and got charged the entire year price! There’s so many baby apps that I wanted to test a few out, and actually decided that I like a different one better, but they immediately charged me for the year price. The app store will not refund me either. Definitely needed that money for the upcoming baby. Save your money- use the app Preggers. Fraction of the price and better info. Plus they actually gave the free trial. **Developer response:** We’re very sorry to hear about your experience, especially at such an important time for you and your family. The 7-day free trial should be clearly presented before any subscription is confirmed, and we understand how upsetting an unexpected annual charge can be. Subscriptions and charges made through the App Store are processed directly by Apple, but we would still be happy to look into what happened on our side. Please contact us at [support@may.app](mailto:support@may.app) so our team can review your situation and help as much as possible. ### 1/5 — Kostet Geld! *2026-07-27* Aufwendig, am Anfang der Anmeldung zu viel Infos verlangt, Zeitverschwendung, und kostet auch noch Geld!! Dann gibt es andere Apps die besser sind und auch kostenlos. **Developer response:** Vielen Dank für Ihr Feedback. Wir verstehen, dass die Anmeldung möglichst schnell und unkompliziert sein sollte. Einige Informationen helfen uns dabei, die Inhalte und Empfehlungen in May besser an Ihre Situation anzupassen, aber Ihr Hinweis zur Länge des Onboardings ist für uns sehr wertvoll. Ein Teil der App ist kostenlos nutzbar, während bestimmte Funktionen im Rahmen unseres Abonnements angeboten werden. Wir arbeiten kontinuierlich daran, dass der Mehrwert von May diesen Preis auch wirklich rechtfertigt. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. ### 1/5 — Impossible to cancel subscription *2026-07-08* Impossible to cancel subscription. It will take you through many steps and none of it works. It will give you a cheaper price but still force charge you and doesn’t provide cancellation. If you want pregnancy info, use Ovia or Bump, easy to use and no hassle like this. **Developer response:** Hi, we're sorry to hear that your experience was so frustrating. For subscriptions purchased through the App Store, cancellation can only be completed through your Apple subscription settings, as Apple manages the entire billing process. The screens shown in the app are optional feedback questions and a discounted offer, but they do not replace or block Apple's cancellation process. We're sorry if this wasn't clear and appreciate your feedback, as it helps us improve the experience. If you have any questions or need assistance, please contact us at contact@may.app. 💙 ### 1/5 — Not worth it - hard to cancel *2026-07-07* Not worth $90. When I went to cancel in the app, I was forced to answer a questionnaire and the final question is a discounted subscription. When I declined, the app pulled up my Apple Pay for a discounted subscription . There was kk way to cancel in the app and support did not respond. I had to cancel via the Apple Subscriptions - thank goodness my account was connected. Feels scammy. 0/10 would recommend **Developer response:** Hi, we're sorry to hear that your experience left you with this impression. To clarify, subscriptions purchased through the App Store can only be canceled through your Apple subscription settings, as Apple manages the entire billing process. The questionnaire shown in the app is optional feedback to help us understand why users leave, and the discounted offer is simply an optional proposal—it does not prevent you from canceling your subscription through Apple. We're sorry if this wasn't clear enough, and we appreciate your feedback. If you ever need assistance, please don't hesitate to reach out to us at contact@may.app. 💙 ### 1/5 — SCAM *2026-07-06* Was under the impression that I was getting a free trial to try out the app. It was cancelled right after the app was downloaded so I didn’t have to track how long the FREE trial was until I can cancel it or keep it. I ended up getting charged 30+ dollars. The founder of the app sent an email also confirming it was a free trial and they will not refund me. I’m very disgusted by this! **Developer response:** Hi, we're sorry to hear about your experience. To clarify, canceling a subscription immediately after starting a free trial does not cancel the trial itself—it simply prevents it from renewing into a paid subscription at the end of the trial period. If a charge was made, it means that, according to Apple's billing system, the subscription was still active when the trial ended. Unfortunately, as subscriptions purchased through the App Store are managed entirely by Apple, we aren't able to issue refunds ourselves. If you have any questions about your account, please feel free to contact us at contact@may.app. We'll be happy to help you understand what happened. 💙 ## Most praised reviews (10 highest-rated) ### 5/5 — Used for years. Now broken. *2026-07-07* I’ve used this app for years to track my cycle. Or suddenly broke last week. I can’t open any of my days or add any symptoms which is really frustrating because I am doing IVF this week. Now I’m going to have to find a new app… **Developer response:** Hi, we're so sorry about the issue you experienced, especially at such an important time. The good news is that this bug has now been fixed. We invite you to update the app (if you haven't already) and give it another try. We sincerely apologize for the inconvenience and wish you all the very best with your IVF journey. 💙 ### 5/5 — Meilleure app ever *2026-06-11* Qui n’a jamais souhaité d’avoir un professionnel de santé disponible 24 heures sur 24. Sept jours sur sept ? C’est pourtant simple cette application l’a fait. Toute question trouve sa réponse dans cette application. Au moindre doute, plus besoin de s’inquiéter pendant plusieurs heures avant d’avoir une réponse lorsque votre cas est un peu particulier, il suffit d’attendre quelques minutes pour qu’un professionnel de santé vous réponde, comme ça on évite de s’inquiéter et on passe une grossesse sereine **Developer response:** Merci beaucoup pour ce retour si positif. Nous sommes ravis de savoir que nos professionnels de santé ont pu vous accompagner et vous rassurer tout au long de votre grossesse. Toute l'équipe vous remercie pour votre confiance et vous souhaite une très belle aventure avec votre bébé. 💛 ### 5/5 — Indispensable *2026-04-18, version 1.5.49* Super application, un indispensable depuis la grossesse et encore plus depuis la naissance ! le chat avec les professionnels est une mine d'or pour rassurer les parents et avoir une réponse rapide le seul point à améliorer serait d'intégrer un mode sombre pour épargner nos yeux pendant les nombreux réveils nocturnes... 😅 ### 5/5 — Une pépite *2026-04-17* Je consulte May tous les jours depuis ma grossesse, et maintenant pour mon bébé notamment avec le suivi quotidien. Les articles et la messagerie m’ont beaucoup aidée, je chante les louanges de May à qui veut les entendre. Un grand merci pour votre travail exceptionnel pour nous accompagner dans le chemin de la parentalité ! Une petite suggestion : j’aimerais beaucoup pouvoir accéder au suivi quotidien de mon bébé (couches, tétées, calendrier) en hors ligne, étant parfois en zone blanche. **Developer response:** Bonjour ! Un immense merci pour vos louanges, cela nous touche beaucoup. ❤️ Quel bonheur de vous accompagner depuis votre grossesse ! Nous notons précieusement votre suggestion pour le suivi hors-ligne : c'est une excellente idée pour rester sereine même en zone blanche. 📶 On transmet l'idée à notre équipe technique. À très vite sur May ! ### 5/5 — Cette application est un banger, surtout avec l’abonnement premium. *2026-03-09, version 1.5.34* J’étais frileuse à cause du prix de l’abonnement, mais je me suis lancée suite à l’activation d’une promo. Franchement je n’ai aucun regret. Déjà les outils de suivi pour le bébé sont tops, super pratiques. Et surtout, quel soulagement de pouvoir solliciter des pro ! Ça nous a tellement aidé dans les premières semaines avec bébé. On a été à chaque fois écouté et accompagné. Cette application et la communauté de pro derrière est au top. Vu la qualité, je regrette juste de ne pas l’avoir activée pendant ma grossesse. Merci pour ce super boulot ! ### 5/5 — Indispensable grossesse *2026-03-08, version 1.5.34* Grande qualité de contenu. Les informations sont données par des professionnels de santé et sont donc validées scientifiquement (c’est quand même mieux que l’avis de Mamie Jeannine ou de certains comptes Instagram un peu douteux). Les nombreuses thématiques sont traitées avec clarté. Il y a même une rubrique podcast. Merci pour tout ! ### 5/5 — Résiliation abonnement *2026-03-05, version 1.5.34* Très utile, rassurant, avec de l’expertise. j ai eu un souci pour résilier mon abonnement et ils sont intervenus favorablement. ### 5/5 — Genial! *2025-12-05, version 1.5.20* Es muy guay, la mantengo actualizada para ver como avanza mi bebé 💖💖 ### 5/5 — In Love With This App! *2025-11-23* I absolutely love the feature with the chat AI medical assistant. I am 4 weeks and 5 days pregnant. I have been using that for all my questions so far until I see my OB. I feel at ease with being able to get the answers I need in a very timely manner. I also love that it gives me suggestions and more in depth answer on with some of the things I ask. **Developer response:** Thank you so much for your message. We're really glad to hear that the AI medical assistant is helping you feel supported during these early weeks of your pregnancy. It’s wonderful that you’ve been able to get clear and timely answers while waiting for your first OB appointment, and we’re happy the additional suggestions have been useful as well. If there’s anything you’d like to see improved or added, please feel free to let us know — your feedback truly helps us make the app even better. ### 5/5 — La mejor!! *2025-11-17, version 1.5.14* Es muuuuy completa y de muchísima ayuda! Cómo no la descargue antes!!? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*