# Maybank2u SG — user reviews

> 67 indexed App Store user reviews of Maybank2u SG by Maybank, rated 1.50/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/maybank2u-sg/id1574139300/reviews
- App overview in markdown: https://appshunter.io/ios/app/maybank2u-sg/id1574139300.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (12 of 67)

### 3/5 — DNS Resolver Issue

*2025-09-03, version 10.1*

Maybank2u SG website “This site can’t be reached. DNS_PROBE_FINISHED_NXDOMAIN”. This happens on Edge and Chrome with Secure DNS (Cloudflare) setting. Strangely, Maybank2u MY website no such issue. Tested other banks’ website also no issue. Tested Secure DNS setting disabled in browsers give positive results Maybank2u SG website will load can login. Have been using same laptop same settings, this issue   came up only recent months. Previously APP same issue, had feedback and fixed for now. Thank you. Appreciate take a look at website DNS resolver issue. Prefer to use Secure DNS for banking purpose.

### 2/5 — Unable to log in

*2025-08-01, version 9.6*

[FEINO1] Please check your internet connection and try again.  I’m using mobile app on wifi.  Tried removing the app and reinstall still the same error.  Forgot login details why do I need to key in my PIN?  Isn’t it dangerous to key in PIN and card details not knowing whether it’s due to scam unable to log in.
Decide to log in via web, and Transaction declined. Transaction status is unknown.

### 4/5 — New Release App Feedback

*2025-07-16, version 9.4*

New app UI/UX look and feel is much better than the old one. To improve is on loading for transactions.

### 4/5 — Basic function

*2025-07-16, version 9.4*

Basic banking function like transfer and receive funds are fast and seemless

### 4/5 — Ignore the review bombs the new app is ok lah

*2025-07-15, version 9.4*

You’re probably using the app because you’ve opened up an account with Maybank, and while the treats app has a lot left to be desired, this app is much more responsive and stable than the other one. 

Really like the branch queue feature if you would want to get something done in person. 

Not sure about why some of the other reviews here are so vicious. Yes there are sometimes connectivity issues but it’s no deal breaker for general banking in Singapore 😌

### 5/5 — Convenient - All in one app

*2025-07-15, version 9.4*

Everything can be done in one app. View portfolio, transfer of funds, paynow, digital token and even placing of fixed deposit. So convenient!

### 4/5 — New and improved interface

*2025-07-15, version 9.4*

Much easier to navigate from before.

### 5/5 — Excellent Apps

*2025-07-15, version 9.4*

I would like to emphasize on how convenient to do banking with new m2u sg apps! Fast and user friendly with great interface and more promotion! love it

### 5/5 — Easy to use

*2025-07-15, version 9.4*

Like the intuitive and user-friendly design and functions.

### 5/5 — The new app is better

*2025-07-15, version 9.4*

The new app is more user friendly with more features

### 5/5 — New and improved, easy to use

*2025-07-15, version 9.4*

The new app is much better compared to the previous one, with everything being more streamlined. It’s also very useful for Malaysians having a unified view for cross-country accounts and transactions.

### 5/5 — Great App

*2025-06-04, version 9.0*

I have no idea why the ratings are low, it’s great overall. Love the money lock feature, how it helps me summarise my expenditures.

## Most critical reviews (10 lowest-rated)

### 1/5 — E giro issues

*2026-03-24*

Can’t be managed on the app so cancelled on the other bank side then not possible to add a new payee

### 1/5 — Does not work after update

*2026-01-21*

After update I can’t login anymore. Spend more money to do a proper app pls

### 1/5 — Always got login issue

*2025-08-28, version 10.1*

Always got issues login and mentioned check your internet connect actually internet got no issue

### 1/5 — Stupid update causing problems

*2025-07-24, version 9.4*

New update now need a token.. i could not login to my bank account.. not sure why a working system is changed to something so not convenient. I need to go down to the branch to rectify this stupid issue.. im considering to change to a different bank totally..

### 1/5 — Disappointed with Latest App Update

*2025-07-04, version 9.3*

The latest update to the Maybank Singapore app has been extremely disappointing. I am now unable to log in as the app requires a physical security token to proceed. This is a major step backward in user experience and convenience, especially when most banks have transitioned to digital tokens or biometric verification.

As a customer who relies on mobile banking for daily transactions, I find it highly inconvenient to carry a physical token around. If this issue is not addressed soon, I will seriously consider closing my account and switching to a bank that offers more practical and accessible digital solutions.

I hope Maybank will urgently review this change and offer a digital alternative to ensure a seamless and secure mobile banking experience.

### 1/5 — Poor new app

*2025-06-05, version 9.0*

Can the developer test the function properly b4 releasing. So many bugs. 1st,download register get sms otp but no keyboard to key in. Week later new app update k/b appear try register again ask for input otp from token. (May i know Is Maybank still using old fix token?). Go down to branch get counter to help also take some time to solve. Next day try update contact n Save, 3days later receive confirmation letter log-in check found not update, try update again Save n check no update again. Hello Maybank What happened to your new app?

### 1/5 — Clunky app

*2025-06-04, version 9.0*

In first place I had trouble setting up this app as the security notification was sent to my old app that I had already deleted. Today I tried to login and I was asked to renter the password repeatedly, while there’s a foot note that says update your app. If you want me to update the app, why do you even allow me to get into the login process entering the password? Please think through the workflow and your messaging. It just leads to frustration.

### 1/5 — Unclear instructions, insufficient details

*2025-06-03, version 9.0*

Using it only for credit card billing and the new version is missing the info on the Full Payment amt for the month, making payment difficult. Also, it keeps prompting me to upgrade to new version but the downloading does not start in app store. Hopefully these are teething issues that Maybank will resolve asap.

### 1/5 — Inconvenient & user unfriendly app

*2025-05-22, version 8.9*

As a reputable bank, Maybank should have prioritized updating its existing app rather than requiring users to download an entirely new one. This transition feels unnecessarily inconvenient and disruptive, especially for long-time customers who expect a seamless digital experience. A more user-friendly approach would have been to roll out updates within the original app to maintain continuity and ease of use.

### 1/5 — Frustrating

*2025-05-18, version 8.8*

The new app tries to update UI to improve the look & feel but totally missed the mark in making sure its also supposed to be functional. The original app was classic but everything works as it should. When can this issue be resolved, constantly unable to login & its no end in sight.

## Most praised reviews (10 highest-rated)

### 5/5 — T

*2025-10-03, version 10.2*

Maybank2u is my go-to banking app! The user-friendly interface, secure transactions, and range of services make it easy to manage my finances .... I love how I can check my account balances, transfer funds, and pay bills it's banking on my terms! My father always use maybank i encourage people to try it...

### 5/5 — Nice app for service

*2025-09-02, version 10.1*

Provides great service

### 5/5 — Finanzas

*2025-08-24*

Una app útil para ayudarte con las finanzas personales y económicas.

### 5/5 — Missing Icon

*2025-08-19, version 9.9*

Tried changing password but simply cannot find the icon as per instruction provided in the app.
Old version is much more user friendly.
Enquirer from customer service but kept receiving the same instruction.
UOB and DBS app are more user friendly for online banking.

### 5/5 — Great App

*2025-07-23, version 9.4*

Its great to finally have an all on one app compared to the previous one. Easy access

### 5/5 — Very nice app

*2025-07-16, version 9.4*

This is very convenient app to make payments and very nice experience I had

### 5/5 — Best app

*2025-07-16, version 9.4*

Best app

### 5/5 — Seamless - A must have for maybank customers

*2025-07-16, version 9.4*

Fast, reliable and packed with features. Everything is just a few taps away. Highly recommended for anyone who wants efficient and secure banking!

### 5/5 — Great app - unbeatable in the market

*2025-07-15, version 9.4*

So good for my banking needs - can view my balance in both accounts

### 5/5 — Funds transfer

*2025-07-15, version 9.4*

Log in experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
