# Mazda Canada Roadside — user reviews

> 18 indexed App Store user reviews of Mazda Canada Roadside by Sykes Assistance Services Corporation.

- Source: https://appshunter.io/ios/app/mazda-canada-roadside/id1438134165/reviews
- App overview in markdown: https://appshunter.io/ios/app/mazda-canada-roadside/id1438134165.md

## Newest reviews (7 of 18)

### 1/5 — Does not recognize my VIN

*2021-11-19, version 1.0.1*

I do enter a valid VIN and it says INVALID VIN.

### 1/5 — Terrible service

*2021-03-31, version 1.0.1*

Mazda has got to be the worst car company of all. Don’t waste your time with the app and don’t waste your time with them.

### 1/5 — Stopped working

*2020-03-04, version 1.0.1*

Ditto. Does not work. App does not open beyond loading/continue screen. Worked fine until few months ago. I needed to call for assistance and did not work! Very frustrating!

### 1/5 — App - Doesn’t work

*2020-03-03, version 1.0.1*

Can’t press continue

### 1/5 — Doesnt work, stuck on first screen

*2020-02-28, version 1.0.1*

Doesnt work, stuck on first screen

### 1/5 — Stuck

*2020-02-27, version 1.0.1*

Agreed, also stuck at warning screen.

### 1/5 — Doesn’t work

*2020-02-21, version 1.0.1*

Stuck at warning screen. Hit continue and nothing happens.

## Most critical reviews (10 lowest-rated)

### 1/5 — Registration Issue

*2026-06-11, version 4.0.11*

When trying to register get an API Error - Failed to fetch VIN decoder data from API. 

No details on how to resolve and 2 x emails to support email have gone unanswered.

### 1/5 — Mazda Canada Roadside app

*2026-05-05, version 4.0.11*

Unable to register 
Window pops up indicating 
Unable to register 
And does not say how to resolve the issue

### 1/5 — NEW APP DOES NOT WORK WITH ISO 15

*2026-03-31, version 4.0.11*

MAZDA NEW ROADSIDE APP IS USELESS AS IT DOES NOT WORK WITH ISO 15

GREAT WORK MAZDA !!!!!

### 1/5 — Non-Useable

*2026-03-24, version 4.0.11*

Latest update made the app useless. Can’t login at all.

### 1/5 — Useless

*2025-06-06, version 3.3*

Location is requested ? What’s wrong?

### 1/5 — Non functional app

*2023-04-16, version 3.3*

When someone is stuck at the roadside and this app repeatedly says street location is required while you have given the exact address that is suggested by the app itself.  This is rediculous.

### 1/5 — Ensures you get stranded. Do not ever use.

*2023-04-13, version 3.3*

Gets stuck repetitively. 
Cannot submit forms. 
No replies. 
Irrelevant info needed for a car service.

### 1/5 — If you like to wait then download this app

*2023-02-05, version 3.3*

Waited 2 days for a battery boost and had to wait 1h45 on the phone!

### 1/5 — Useless app

*2022-11-22, version 3.3*

Useless for mx-30 electric car

### 1/5 — Won’t take my VIN

*2022-05-24, version 3.3*

Won’t accept VIN

## Most praised reviews (1 highest-rated)

### 5/5 — Excellent

*2022-04-05, version 3.3*

Love Mazda and this app is great!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*