# Mazuma Mobile — user reviews > 86 indexed App Store user reviews of Mazuma Mobile by Mazuma Credit Union, rated 4.79/5 from 5,427 ratings. - Source: https://appshunter.io/ios/app/mazuma-mobile/id443482098/reviews - App overview in markdown: https://appshunter.io/ios/app/mazuma-mobile/id443482098.md - Rating breakdown: 5★ 4,276 · 4★ 378 · 3★ 97 · 2★ 36 · 1★ 88 ## What do users think of Mazuma Mobile? Overall sentiment: positive **Pros** - 💗 Love the credit union - 👍 Easy to use app - 🚀 Convenient banking - 🔒 Secure app - 🤝 Great customer service **Cons** - 🐛 App issues and bugs - 🔍 Difficulty accessing accounts - ⏱️ Slow transaction updates - 💳 Debit card control problems **Commonly reported bugs** - App crashes and freezes - Check deposit not working with iOS 16.1 - Delayed direct deposit funds **Most requested features** - Add Zelle support - Ability to toggle between multiple accounts - Improve check deposit functionality - Add Apple Watch widget ## Newest reviews (12 of 86) ### 2/5 — TAKE MY MONEY *2026-08-09, version 2026.4.2.5* Doesn’t matter what day of the week my bill falls on, it’s always late because Mazuma takes so long to pull the payment from my account. I’m even set up for auto pay. I’m notified 8 times for 3 days straight that they payment is due, but they still don’t take the money out until after the due date. Super cool. ### 2/5 — Update the app to handle multiple accounts *2025-10-30, version 2025.7.2.2* I wish you could toggle between multiple accounts. I have both business and personal accounts. Unfortunately on the app, I can’t see all- therefore I must go to a physical location just to transfer money between my multiple accounts. ### 5/5 — The Best M.C.U ever *2025-07-09, version 2025.2.2.3* This is one amazing place ### 3/5 — This app is devolving *2025-04-05, version 2025.2.2.3* Update 4.5.25: Cannot unhide accounts with the mobile app or via the website. Original: Great app once upon a time. They keep messing with it and generating new problems where none existed before. Losing trust in this org. Seriously considering moving my money to Arvest. Stable app. No advertisements. Very business-oriented and customer-oriented. Goodbye Mazuma? ### 3/5 — This app is devolving *2025-03-24* Great app once upon a time. They keep messing with it and generating new problems where none existed before. Losing trust in this org. Seriously considering moving my money to Arvest. Stable app. No advertisements. Very business-oriented and customer-oriented. Goodbye Mazuma? ### 5/5 — My bank *2025-02-03, version 2024.10* I love my credit union, Mazuma ### 4/5 — Widget? *2024-11-11, version 2024.07* The only thing about the app I wish could be fixed is adding a new widget, since the older one is no longer usable in iOS 18. ### 5/5 — Great app and Credit Union *2023-11-29, version 2023.3.0.2* The app works great for me. I can transfer money easily from savings to checking or vice versa. ### 5/5 — Mazuma has an Easy Peasy App! *2023-07-06, version 2023.3.0.2* This is the best banking app I’ve ever used. Super simple to do common and uncommon banking activities. Get an account. Use the app. Connect checking and savings account(s) and with ease, see what you have, transfer funds, do automatic payments by mail to any person or place for free, send a message to the bank. It’s a great app and I have not made an in person deposit in years. Snap to photos and that paper check hits the bank pronto! ### 5/5 — Lindsay h was incredible when I had an issue out of state. *2023-06-06, version 2023.3.0.1* When a cu out of state couldn’t help me, Lindsay stepped up and solved my problem. This level of competence and courteous communication is the reason why I am with Mazuma. ### 5/5 — Thank you for being there *2023-04-06, version 2022.9.1.11* My mom and dad opened their account with your bank when I was a little boy over 50 years ago. They are both now deceased and I want to personally thank your bank, employees, loan officers, bank tellers and everyone involved for being a part of my parents and our family throughout those years. From car loans to college student loans, savings accounts and bill pays, Mazuma bank has been a steady financial institutional family member that was depended on and appreciated. I no longer live in the Kansas City area and please forgive me for writing this note longer than expected. As I reflect on conversations with my mom and dad regarding Mazuma’s historical part in my parents banking and financial service needs throughout all those years, it bring back pleasant memories and most importantly, a smile. Thank you, Hardy W Jr. ### 5/5 — Owner *2023-01-12, version 2022.9.1.11* Good job ## Most critical reviews (10 lowest-rated) ### 1/5 — Just No *2026-07-28, version 2026.4.2.5* Mazuma has rolled a few app changes over the years and this new one is by the worst. It’s just ugly and doesn’t flow. As I got use to app in June, here’s a new app in July and it’s just to much information on the start screen. ### 1/5 — Debit card *2026-05-28, version 2025.10.1.1* Don’t understand why when I lock my debit card it can’t be unlocked back till a random time of the day. I can’t make purchases or anything ### 1/5 — Debit card controls *2025-09-08, version 2025.05* The bank is a great bank but this app is living in the past! The debit card controls glitch constantly- not allowing me to lock/unlock my card as needed. ### 1/5 — Direct deposit *2025-08-21, version 2025.05* Have to wait in the evening just to receive my funds. That’s too late to receive direct deposit. ### 1/5 — Scammers? *2025-08-06, version 2025.2.2.3* I went to sell my iPad to mazuma, they offered me £410. My iPad is in perfect condition, never been out of its case or my home. They have received it and have said there are multiple scratches and the iPad is bent??? I’ve got videos and photos evidence this isn’t the case. They are now offering me only £85. I feel Like they are scammers and I wouldn’t recommend using I This service. Even on line buying a broken iPad to This spec is still more then £120, £85? Really! If there are any damages This hasn’t been done by me and I can prove it. Fingers crossed they sort this out for me otherwise next step is trading standards. I’ve seen a few reviews like this now. I’m sure they hope people will just accept so they can make their money! Not this time. Mazuma owe me money, let’s see if they pay up or whether I have to take it further! ### 1/5 — So hard to sign up, gave up *2024-08-16, version 2024.07* So hard to sign up, gave up n deleted app.. doesn’t seem to know my date of birth or postcode but entered it like it says 🤦🏻‍♀️ ### 1/5 — Fix This *2023-06-21, version 2023.3.0.2* Why does it take it forever to update my balances ? Like whats is the problem? ### 1/5 — TAKE MY MONEY *2023-05-08, version 2023.3.0.1* Doesn’t matter what day of the week my bill falls on, it’s always late because Mazuma takes so long to pull the payment from my account. I’m even set up for auto pay. I’m notified 8 times for 3 days straight that they payment is due, but they still don’t take the money out until after the due date. Super cool. ### 1/5 — Can’t see accounts *2022-08-09, version 2021.11.0.37* I now can’t see my accounts. Has 2 more tabs at the bottom but no account tab. ### 1/5 — The government couldn’t do any worse. *2022-05-16, version 2021.11.0.37* Deposited my check using the app for convenience. It’s been a week and a half and there’s still no money in my account. I would’ve just drove to the bank and deposited it and got some cash. Mazuma ruined my vacation. Was barely able to feed the kids and get home. Still better than my Bank of America experience I suppose. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-06-02, version 2025.10.1.1* I only bank at Mazuma because they are simply the best for your money!!! ### 5/5 — Satisfied *2026-06-02, version 2025.10.1.1* Always Good service ### 5/5 — Los mejores *2026-05-15, version 2025.10.1.1* Exelente atención al cliente ### 5/5 — Love the APP *2026-04-10, version 2025.10.1.1* Glad I can check my accounts and transfer money any time I need to. I don’t like the new look for viewing bill pay and transferring money. When I change the amount it just showed that not that I cancelled the payment. It is very confusing to me. ### 5/5 — Great app *2026-03-13, version 2025.10.1.1* This app is fantastic for managing your finances. Lots of great features, easy to use. ### 5/5 — LOVE MAZUMA! *2026-02-18, version 2025.10.1.1* great app ### 5/5 — Great banking *2025-12-22, version 2025.10.1.1* Such a wonderful place to trust with all you banking needs ### 5/5 — Love my Mazuma *2025-11-11, version 2025.7.2.2* I love my Mazuma credit union ### 5/5 — ? *2025-09-27, version 2025.7.2.2* When will we get Zelle?! ### 5/5 — Zelle *2025-07-28, version 2025.2.2.3* Do we have something like this ? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*