# mBank CZ — user reviews

> 28 indexed App Store user reviews of mBank CZ by mBank S.A., rated 4.50/5 from 252 ratings.

- Source: https://appshunter.io/ios/app/mbank-cz/id468058234/reviews
- App overview in markdown: https://appshunter.io/ios/app/mbank-cz/id468058234.md
- Rating breakdown: 5★ 190 · 4★ 31 · 3★ 7 · 2★ 5 · 1★ 19

## Newest reviews (8 of 28)

### 2/5 — Confusing

*2026-08-24*

I’m mBank customer for more than 10 years. I still struggle to understand this app, it’s unlike any other banking app I’ve ever used. You can easily miss transactions because it displays all accounts together but there are also filters hiding accounts, and you have to be careful to set it correctly. It’s easier to google my account’s requirements (like bonus interest) than finding that in the app.

### 3/5 — Limited

*2023-08-12*

Too much limitations compared to web banking. It makes no sense.

**Developer response:** Hey,
thanks for the review. We are working to make the app the same as IB and we hope you will enjoy all the new updates :)

### 3/5 — No English

*2020-05-03*

The app is cool yet that we could ch

### 4/5 — Convenient but not sufficient as sole banking app

*2019-06-10*

User inteeface is very good in many ways but the app lacks dome key functionality. I.e. calculating sum of income and expenses when viewing transactions history or showing current valance after each transaction. Expenses and income categorization is useless unless you're standard sheep because you can't define your own categories. Also the support link in App Store does not work.

### 2/5 — Not working SMS notification

*2016-09-16, version 2.9.0*

No English. SMS never delivered.

### 3/5 — Nefunkční textové vyhledávání v historii

*2016-09-03*

Při jakémkoli zadání textu se historie vylistuje celá bez filtru

### 4/5 — Very good app

*2013-03-08*

Just don't be an idiot and this app is easy and convenient. No other Czech bank, afaik, has as good integration with an online app. Could improve by enabling easier auto transfers between accounts linked. iPhone 5 support is based on OS version, btw, not hardware, so keep that in mind on both sides...

### 4/5 — Dobre, ale...

*2012-01-18*

velmi bych ocenil moznost zmenit si limity karty. Je to jedna z nejcastejsich operaci, ktere na uctu delam.

## Most critical reviews (10 lowest-rated)

### 1/5 — English support

*2023-10-17, version 3.68.0*

The app has an English option. Despite this, a significant portion of the operations within the app are in Czech. The lack of a consistent user experience in English are made worse by the absence of English in internet banking. Because of this, MBank is a poor choice for expats and others in the Czech Republic who lack competence on the Czech language.

### 1/5 — Otravné notifikace nelze snadno odmítnout

*2023-09-13*

Velice mě znepokojuje, že začali parazitovat na tom, že uživatelé mají zapnuté notifikace. Je to bohužel soudobý trend. V nastavení není možnost komerční notifikace vypnout. Jestli je to někde skryté, prosím o návod. Na podstatě to ovšem nic nemění.

### 1/5 — Chybné notifikace

*2023-02-23, version 3.60.0*

Téměř ob den mi chodí notifikace, že mám příchozí platbu ve výši 0,00 Kč. V bankovnictví samozřejmě nic takového nemám, pouze notifikace z aplikace mBank. Může prosím někdo sjednat nápravu. Děkuji.

### 1/5 — Terrible app with very confusing codes

*2022-05-03*

This app is designed specifically to make it very difficult for people to access it, especially if you were abroad. Even writing this review is very difficult because I am not allowed to see the words as they are typed. So I have no idea if they are spelled correctly. This app really appears to be contrived to make things difficult and to require expensive international phone calls.

### 1/5 — Avoid this bank and app

*2021-12-04, version 3.48.0*

Warning: A Terrible bank, do not even consider opening an account. The customer service is so bad it’s a joke and not a funny one. 

The app poorly designed and doesn’t work properly it picks and chooses what it translates and times out all the time. There’s a reason they have to offer free things.

### 1/5 — Po několika pokusech jsem párování vzdal

*2018-12-20, version 3.19.0*

Nejdříve mi automat zavolal dříve, než přišla sms. Po 15 minutách čekání se objevila chyba a musel jsem čekat dalších 5. Následující pokus skončil tím, že automat nepřijal kód, který v nové sms ihned před hovorem přišel. Navíc nechápu zabezpečení při párování - mé rodné číslo a rodné příjmení matky nejsou nedohledatelné informace. A přestože mám telefon uzamčený, sms kód by si z notifikace přečetl kdokoli i bez odemknutí telefonu, stejně jako by přijal hovor a spárování aplikace nainstalované v jiném zařízení potvrdil. Po zkušenosti s touto aplikací se začínám obávat o své finance u mBank.

### 1/5 — Tahle verze je opravdu tragická.

*2018-07-15, version 3.14.0*

Nepovedlo se mi najít ani mapu s bankomatem.
Aplikace je plná věcí které nepotřebuji ale zato když uz něco z toho potřebuju tak je to tak ukrytý mezi blbostma že to stejně nenajdu.

### 1/5 — Are you kidding me

*2015-01-04, version 2.0.0*

An update that stops you from logging in. Brilliant. What's next, mBank?

### 1/5 — Very bad

*2014-09-30*

Very weak adaptation of the web interface. The fact that it is a mobile application was not considered.

### 1/5 — ip5

*2013-01-15*

chybi support na ip5

## Most praised reviews (10 highest-rated)

### 5/5 — Apka

*2021-06-01, version 3.43.0*

Skvělé, rychlé, jednoduché co víc si přát

### 5/5 — Nice

*2021-02-27*

Super update, finally you can see the number of the whole card, including CVV 2 for purchases at new e-shops.  (But it takes a PIN). The use of a Face ID would also be appropriate.

**Developer response:** Hi, Kikuša, thank you for your review! We are happy to hear that you appreciate the funcion. :)

### 5/5 — English Translation Needed

*2020-09-18*

Bank does not provide an English translation unlike other banks

### 5/5 — Unable to use Czech keyboard; incorrect grammar

*2020-06-12*

Zero stars would it be from me!

The thing wants me to link my new phone. Using “Link with app” I need to put mother’s maiden name there, with “diacritics”. Even tho I switched to Czech keyboard, it doesn’t let me use the diacritics.
Also “skuste” should be “zkuste” in Czech. 
Not happy. Worked ok with previous version.

### 5/5 — Crashes in current version

*2018-05-26*

Aplikace super ale v poslední verzi kdykoliv kliknu má spořící účet tak celá aplikace spadne ... chtělo by to update ...

**Developer response:** Dobrý deň,
ďakujeme za pripomienku, chybu evidujeme a v najnovšej verzii bude odstránená.

### 5/5 — Works well.

*2016-11-02*

No crashes, works as expected.

### 5/5 — Miss

*2016-10-28, version 2.10.0*

great app, easy access, Ui/Ux really good.

### 5/5 — Super App

*2016-10-23, version 2.9.0*

Velice spokojena s touto aplikaci, kterou pouzivam uz nekolik let.
Urcite doporucuji!!!:-)

### 4/5 — recenze

*2023-04-18*

Dobrý den, 

appku MBank bych ráda používala, pokud by bylo možné ji zobrazovat v landscape. To zatím není možné, tak ji nepoužívám.
Zkusíte s tím něco udělat?

Děkuji

L. Slabá

### 4/5 — Its fixed now - iPhone 13 and up to date iOS crushing

*2021-12-21, version 3.49.0*

Uz to finguje. Posledni verze opravila bug: Nejsem schopen aplikaci spustit na iPhone 13.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*