# mbrace > Remote vehicle management app for select Mercedes-Benz models. (iPhone/iPad app by Mercedes-Benz USA LLC.) - Source: https://appshunter.io/ios/app/mbrace/id1132286368 (this page in markdown: same URL + `.md`) - Developer: [Mercedes-Benz USA LLC](https://appshunter.io/developer/473287412) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.70/5 from 26,997 App Store ratings · 167 written reviews indexed - Age rating: 17+ - Requires: iOS 14.0 · 110 MB - Languages: English - Released: 2016-09-07 - Data updated: 2026-06-10 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/mbrace/id1132286368/reviews.md ## What is mbrace? Designed for owners with model year 2017 and 2018 vehicles. The mbrace app lets you manage your vehicle on-the-go with features that allow you to: *Start the engine *Lock or unlock the doors *Locate and monitor your vehicle *Send an address to your navigation *Activate the horn and lights *Access your vehicle on Apple Watch *Contact your preferred service or sales dealer *View manuals and how-to videos *View recently activity and get notified of updates and offers *Get help from a Product Concierge *Access Roadside Assistance *Discover exclusive perks at partner resorts *See the latest news from Mercedes-Benz *Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes-Benz Digital Extras. Model year 2019 and newer vehicles are equipped with Mercedes-Benz Digital Extras. Check with your dealer for details. ## Key features - Remote engine start - Door lock/unlock - Vehicle location tracking - Send address to navigation - Activate horn and lights - Apple Watch integration - Dealer contact - Roadside Assistance access ## What do users think of mbrace? Overall sentiment: negative **Pros** - 🚀 Remote start feature - 🔒 Secure vehicle tracking - 👍 Convenient app interface **Cons** - 🐛 Frequent app crashes and errors - 🔋 Remote start unreliable and slow - 👎 Poor customer service and support - 🚫 App not working as expected **Commonly reported bugs** - Repeated system errors and app downtime - Login issues and inability to stay logged in - Inconsistent app performance across devices **Most requested features** - Improve remote start reliability and speed - Add more vehicle control options (windows, climate, etc.) - Provide better in-app notifications and status updates ## Recent user reviews (10 of 167) All indexed reviews: https://appshunter.io/ios/app/mbrace/id1132286368/reviews.md ### 1/5 — Below standard *2025-11-29, version 4.5.24* Locate vehicle often doesn’t work at all or takes forever. Slow app, just not up to standard. Check out MyChevrolet, that apps works fast and is exciting ### 1/5 — HORRIBLE APP DOG LOCKED IN CAR *2025-11-22, version 4.5.24* THE KEYBOARD WONT VOME UP FOR ME TO UNLOCK THE CAR WITH THE APP MY DOG IS LOCKED IN THE CAR I bought the extras every year and when I need it it’s not working my dog is literally locked in the car WITH THE KEYS WHEN THE KEYS ARENT SUPPOSED TO LOCK IN THE CAR THE CAR GLITCHED AND I COUNTED ON THE APP AND THE APP DID NOT WORK ### 1/5 — Worst $160,000 car app *2025-11-19, version 4.5.23* I’m so glad the nightmare of this app is coming to an end. 90% of the time autostart failed and the other 10% the app wouldn’t work because, unlike other app that needs an update, wouldn’t allow you to use it unless it had the latest update. ### 1/5 — App is being Sunset *2025-11-17, version 4.5.22* Recently learned that this app is being shut down entirely and features including remote locking, start, SOS, etc will no longer function on my vehicle as of Dec 31. It’s one thing to remove a feature or two, but to outright remove safety features from a vehicle and not offer some kind of alternative because of some contract issue between Mercedes and Verizon is ridiculous. ### 1/5 — Horrible *2025-10-02, version 4.5.22* The worst customer service team ever. Gave me the run around for three weeks sending me back and forth between agents. Never helped resolve the problem and didn’t seem concerned with trying. If I could give 0 stars I would. ### 1/5 — Worst app ever *2025-09-15, version 4.5.22* Why waste your money on an expensive car that you can’t even remote start without this app. The app doesn’t even work like seriously. Always says internal error, get it together. ### 1/5 — App *2025-09-09, version 4.5.21* I haven’t been able to get the app working and no one at Mercedes seems to know anything about what’s going on ### 1/5 — Always crashing. Not worth the money *2025-08-14, version 4.5.21* I only wanted it for the keyless start to get my vehicle going before getting to it. Useless to me. ### 3/5 — App not connecting *2025-08-12, version 4.5.21* Not connecting. For some reason, I'm having trouble finding my car ### 1/5 — So disappointed *2025-08-09, version 4.5.21* On a car I was so looking forward to buying, its been a nightmare. Would never recommend. After a month of the worst customer service, i gave up. 1st time they put the vin in wrong, second time, spelled my name wrong. Was told you just can't simple fix this. Had to cancel each one and start over. I gave up. Left a sour taste, now can't access software. They gotcha. Epic fail. ## Frequently asked questions about mbrace ### What does the mbrace app do? The mbrace app allows owners of specific 2017 and 2018 model year Mercedes-Benz vehicles to manage their car remotely. Key functions include starting the engine, locking or unlocking doors, locating the vehicle, and sending addresses to the car's navigation system. ### What are the main features of mbrace? The app offers features such as remote engine start, door lock/unlock, vehicle location monitoring, sending destinations to navigation, activating the horn and lights, and accessing vehicle manuals. It also provides access to Roadside Assistance and a Product Concierge. ### Is mbrace free to use? The provided information indicates the app is ad-supported. While the app itself may be free to download and use, there might be advertisements displayed within the application. Specific features may also be dependent on vehicle hardware and network coverage. ### What vehicles are compatible with mbrace? This app is designed for owners with model year 2017 and 2018 vehicles. Some select model year 2018 GLE and C-Class vehicles, as well as model year 2019 and newer vehicles, are equipped with Mercedes-Benz Digital Extras. It is recommended to check with your dealer for specific compatibility details. ### How can I use mbrace for roadside assistance? The mbrace app provides direct access to Roadside Assistance. This feature allows users to quickly request help if they encounter any issues with their vehicle, ensuring a convenient way to get support when needed. ## Version history (last 5 releases) ### 4.5.24 — 2025-11-20 We are continually working on further improving the mbrace app and therefore undertake regular app updates. This update encompasses the following changes: -Technical Updates ### 4.5.23 — 2025-11-18 We are continually working on further improving the mbrace app and therefore undertake regular app updates. This update encompasses the following changes: -Technical Updates ### 4.5.22 — 2025-09-11 We are continually working on further improving the mbrace app and therefore undertake regular app updates. This update encompasses the following changes: - Bug Fixes & Technical Updates ### 4.5.21 — 2025-07-23 We are continually working on further improving the mbrace app and therefore undertake regular app updates. This update encompasses the following changes: • Resolve Session Timeout Issues • UI and Technical Updates ### 4.5.20 — 2025-06-24 We are continually working on further improving the mbrace app and therefore undertake regular app updates. This update encompasses the following changes: -Bug Fixes -Security Improvements ## Apps similar to mbrace | App | Rating | Price | Category | | --- | --- | --- | --- | | [Tesla](https://appshunter.io/ios/app/tesla/id582007913) | 4.6 (3,981) | Free | Lifestyle | | [myQ Garage & Access Control](https://appshunter.io/ios/app/myq-garage-and-access-control/id456282559) | 4.7 (186,921) | Free | Lifestyle | | [AAA Mobile](https://appshunter.io/ios/app/aaa-mobile/id310730297) | 4.8 (334,804) | Free | Lifestyle | | [AAA Auto Club](https://appshunter.io/ios/app/aaa-auto-club/id1094393125) | 4.8 (75,382) | Free | Lifestyle | | [myChevrolet](https://appshunter.io/ios/app/mychevrolet/id398596699) | 4.8 (916,250) | Free | Lifestyle | | [myGMC](https://appshunter.io/ios/app/mygmc/id399408958) | 4.8 (406,281) | Free | Lifestyle | ## More apps by Mercedes-Benz USA LLC - [Mercedes-Benz PartScan](https://appshunter.io/ios/app/mercedes-benz-partscan/id1160790974) - [Mercedes-Benz (USA/CA)](https://appshunter.io/ios/app/mercedes-benz-usaca/id1397873833) - [Mercedes-Benz Finance (USA/CA)](https://appshunter.io/ios/app/mercedes-benz-finance-usaca/id1553075719) - [Mercedes-Benz C@Rshow USA](https://appshunter.io/ios/app/mercedes-benz-crshow-usa/id1631346558) - [eLite for Mercedes-Benz](https://appshunter.io/ios/app/elite-for-mercedes-benz/id6452726136) All apps by Mercedes-Benz USA LLC: https://appshunter.io/developer/473287412 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*