# MBS Field Tech

> Mobile companion for field technicians managing customer service and equipment. (iPhone/iPad app by Communications Data Group, Inc..)

- Source: https://appshunter.io/ios/app/mbs-field-tech/id1572000135 (this page in markdown: same URL + `.md`)
- Developer: [Communications Data Group, Inc.](https://appshunter.io/developer/1572000137)
- Category: Productivity
- Price: Free
- Rating: 3.30/5 from 9 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 54 MB
- Languages: American English
- Released: 2021-10-22
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mbs-field-tech/id1572000135/reviews.md

## What is MBS Field Tech?

The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce.

MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”

## Key features

- Manage trouble tickets and tasks
- Update customer premise equipment
- Assign equipment for service orders
- Personal calendar for task management
- Offline data storage
- Text messaging support

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/mbs-field-tech/id1572000135/reviews.md

### 1/5 — Absolutely Aggravating

*2025-04-22*

Always something wrong with the App, slow to fix and never works at 100%, I think it is a half cooked product that rarely delivers on the promises that were made

### 1/5 — Crashes

*2025-04-21*

Constantly crashing after most recent update. Can’t even open the app anymore.

### 1/5 — Needs improvement

*2023-10-18*

The app is good when it works.  The app freezes all the time. Our jobs depend on this app. You can only add one picture at a time, this makes closing out a job a much longer task than necessary.

### 1/5 — Review not posted

*2023-04-14*

Freezing all the time, laptop version is dated and unintuitive, cell phone app lacks information

## Frequently asked questions about MBS Field Tech

### What is MBS Field Tech used for?

MBS Field Tech is a mobile application designed to help field technicians and employees manage their work while on the road. It allows them to update customer equipment, manage service orders, and handle trouble tickets efficiently.

### Can MBS Field Tech be used without an internet connection?

Yes, MBS Field Tech offers data storage capabilities for when network access is not available, ensuring technicians can continue managing their tasks and updating information offline.

### What kind of tasks can technicians perform with MBS Field Tech?

Technicians can create, update, and complete trouble tickets and tasks, manage customer premise equipment, and assign available equipment for service orders directly through the app.

### How does MBS Field Tech help improve workforce efficiency?

By providing improved mobile access, offline data storage, and text messaging support, MBS Field Tech helps streamline field operations, leading to better customer support and increased workforce efficiency.

### What devices does MBS Field Tech support?

MBS Field Tech is available on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### What is the age rating for MBS Field Tech?

MBS Field Tech has an age rating of 4+, making it suitable for a broad audience.

### When was MBS Field Tech last updated?

The latest version of MBS Field Tech, 1.8.5, was last updated on March 24, 2026.

### Does MBS Field Tech have ads?

No, MBS Field Tech does not contain advertisements.

## Version history (last 5 releases)

### 1.9.5 — 2026-08-20

- Equipment information loads faster and uses less data.
- Calix equipment QR code scanning works with more formats (FSAN and SN entry).
- Clearer messaging for equipment when it cannot be added.
- Job cards provide clearer information about high-value customers.
- Additional performance and reliability improvements are included throughout the app.

### 1.9.2 — 2026-07-01

Bug fixes and enhancements

### 1.8.5 — 2026-03-24

Performance and stability improvements.

### 1.8.3 — 2025-12-08

Bug fixes related to login flow.

### 1.8.2 — 2025-10-06

Bug fix when adding new equipment to the app

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## More apps by Communications Data Group, Inc.

- [Subscriber Connect](https://appshunter.io/ios/app/subscriber-connect/id6670383844)

All apps by Communications Data Group, Inc.: https://appshunter.io/developer/1572000137

## Related topics

[cdg](https://appshunter.io/ios/topics/cdg)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*