# MBSB Bank Mobile Banking — user reviews > 53 indexed App Store user reviews of MBSB Bank Mobile Banking by MBSB Bank Berhad, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/mbsb-bank-mobile-banking/id1510279994/reviews - App overview in markdown: https://appshunter.io/ios/app/mbsb-bank-mobile-banking/id1510279994.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 53) ### 5/5 — On site services at Gurney Plaza *2026-05-03, version 2.2.1* Officers are friendly and very effective. Good service, thumbs up 👍 ### 5/5 — Deposit account *2026-05-02, version 2.2.1* Efficient and good service ### 5/5 — Helpful assistance and ease of use *2026-05-01, version 2.2.1* Great recommendation and advice given by PIC User friendly app and smooth interface ### 5/5 — service *2026-05-01, version 2.2.1* Good customer service, friendly staff ### 5/5 — Good App *2026-04-29, version 2.2.1* Good App, assisted by Putrajaya Branch ### 5/5 — Opening new account *2026-04-12, version 2.2.0* Good service ### 5/5 — Friendly *2026-03-29, version 2.2.0* Friendly customer service ### 5/5 — Easy use *2026-03-29, version 2.2.0* The app is efficient and by far the best compared to other banking apps! ### 5/5 — Apps rating *2026-02-02, version 2.1.6* Just tried the apps, and looks good and user friendly ### 5/5 — GSH *2026-01-30, version 2.1.6* Overall experience is good with easy access ### 5/5 — good service *2026-01-30, version 2.1.6* Fast resolution and smooth ### 5/5 — Saving Acc opening *2026-01-29, version 2.1.6* Very helpful and the process opening account goes very well , thank to encik zamri ### 5/5 — Mjourney *2025-09-28, version 2.0.9* please future mbsb future update can switch personal account and sole proprietor account like MBB apps.. only use 1 devices 2 usernames no need seperated phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app *2026-05-24, version 2.2.1* I have forgotten my password, called customer service to sort this out. After sorting I tried to activate and login, but it didn’t work. Tried multiple times but still cannot login. If I need to physically go bank and sort this then what’s the point of having app and customer service. Such useless app and service. ### 1/5 — App not working when out of country *2025-10-09, version 2.1.0* The app turn to blank screen when trying to login which causes the fund transfer not working. MBSB should look into this issue, your bank is not helpful if user had to manage fund urgently while overseas ### 1/5 — After transfer the slip cannot forward to others ! *2025-03-31, version 2.0.3* I want to shared the receipt by email, after click share but suddenly whole phone restart. Others bank i use no this issue onlg MBSB! ### 1/5 — Very unreliable app *2024-08-13* If I could give zero stars, I would. The app is highly unreliable, with essential banking functions like withdrawals and transfers often not working. It’s almost always down during weekends. The bank itself is disappointing, and the app is even worse. ### 1/5 — App is not usable! *2022-10-11, version 1.1.3* Please fix it, is unacceptable, both android and ios app not working ### 2/5 — Apps problem *2025-12-23, version 2.1.6* I don't know what is happening this year with this app. Last month they said that device binding limit was reached when I only have this apps on my phone. It happened twice on that month. Now I can't seem to press anything on the app. The app open but when I tried to press any of the function, it's not working. It's been hard to pay my financing and do any kind of transaction lately. ### 2/5 — UI and Lagging *2025-11-24, version 2.1.4* MBSB Journey should improve its user interface so that it is at least as easy to use as Public Bank MyPB. The server also needs an upgrade because the current app is lagging and keeps buffering. ### 3/5 — Keep loading *2026-01-06, version 2.1.6* There was no issue with my internet connection, yet the system kept loading and failed repeatedly. As a result, I had to go to the branch to reopen my account. This should not happen for an online service and needs urgent improvement. ### 3/5 — Login issue *2025-12-03, version 2.1.4* Apps can only login for the first time and cannot be login thru the apps again the following times. Need to reinstall the apps again so that I can manage to login back to the account.. please fix the bugs thanks.. ### 4/5 — Improvement *2025-08-06, version 2.0.7* Appreciate if could improve on the interface and the loading time for the login, payment and transfer ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience *2026-06-12, version 2.2.1* An excellent app that is very easy to use. The interface is smooth, and all my transactions go through without any hassle. Highly recommended ### 5/5 — Friendly service, easy to use *2026-06-07, version 2.2.1* Excellent friendly staff, easy to use application. ### 5/5 — Online Banking *2026-05-24, version 2.2.1* Friendly Apps ### 5/5 — Account *2026-05-23, version 2.2.1* Easy to use ### 5/5 — Easiest way to open bank account *2026-05-22, version 2.2.1* With minimum depo ### 5/5 — Bank Service *2026-05-22, version 2.2.1* Very friendly staff. A lot of promo ongoing. Thanks you ### 5/5 — Service *2026-05-22, version 2.2.1* Staff friendly ### 5/5 — Smooth application *2026-05-22, version 2.2.1* Easy to use ### 5/5 — Good *2026-05-21, version 2.2.1* All the staff were friendly ### 5/5 — Staffs are very friendly and helpful *2026-05-20, version 2.2.1* This apps user friendly and easy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*