# MBTA See Say

> Mobile reporting app for transit police to report suspicious activity. (iPhone/iPad app by ELERTS Corp.)

- Source: https://appshunter.io/ios/app/mbta-see-say/id523210770 (this page in markdown: same URL + `.md`)
- Developer: [ELERTS Corp](https://appshunter.io/developer/445885285)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.60/5 from 446 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 19 MB
- Languages: American English
- Released: 2012-05-21
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mbta-see-say/id523210770/reviews.md

## What is MBTA See Say?

"See something Say something” for smartphones 



The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police.  Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity.  

From the App home screen, riders have two easy options for contacting Transit Police:

* The “Report a Problem” button allows riders to send text or photos directly to Transit Police.  To ensure discretion, the camera flash is automatically disabled when photos are taken through the app.  When reporting an issue, riders can select station locations and report categories to assist transit police.  

* The “Call Transit Police” button will connect customers directly to Transit Police.

The application is designed for the T.  If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns.  The system is also design to send text before pictures so that Transit Police get reports as quickly as possible.  

Additional Features

Riders can sign up to receive MBTA T-Alerts through the app to be notified of service delays and disruptions.

BOLO alerts. (Be On the Look Out) SeeSay may also display alerts from the MBTA.  For example, SeeSay may display information about a missing person, such as where they were last seen.  If you see this person you may call or send a report to Transit Police.

## Key features

- Report suspicious activity
- Send photos and text messages
- Share location data
- Disable camera flash
- Receive T-Alerts
- View BOLO alerts

## What do users think of MBTA See Say?

Overall sentiment: positive

**Pros**

- 🚀 Fast police response times
- 👍 Easy and intuitive user interface
- 📸 Photo attachment capability for reports
- 🔒 Discreet anonymous reporting option
- 📢 Real-time alerts and notifications
- 🛡️ Promotes public safety and security
- 💬 Direct communication with transit police
- 📍 Location-based reporting features

**Cons**

- ⚠️ Inconsistent police follow-up on reports
- 🐛 Cumbersome multi-step reporting process
- 📵 Poor cell/texting coverage in subway system
- ❌ Non-functional comment/complaint feature
- 🔄 Confusing navigation and unclear options
- ⏱️ Unclear if reports are actually resolved
- 🎯 Vague guidelines on suspicious behavior
- 🔴 Lack of police presence on vehicles/stations

**Commonly reported bugs**

- Email validation error preventing login
- Persistent alerts that won't clear
- Shutter sound not disabling in camera
- Comment/complaint option leads nowhere
- Repeated notifications about resolved cases

**Most requested features**

- Reduce number of steps in reporting process
- Clearer suspect photos and descriptions
- Batch delete alerts instead of individual dismissal
- Better transit delay information integration
- Less visible app icon on home screen
- Improved subway cell coverage support
- Clarified guidelines for suspicious behavior reporting

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/mbta-see-say/id523210770/reviews.md

### 1/5 — No one polices these issues reported

*2026-06-03, version 4.0.0*

Constant people smoking weed, acting up on buses…reported. Never once is someone sent to stop the illegal activities. Groups of young teens vaping weed and the mbta turns a blind eye to them

### 5/5 — Keep your head on a swivel

*2026-03-13, version 4.0.0*

Excellent app that lets me quickly report any trouble I see on the T. Get it! Thanks

### 1/5 — Good idea but clumsy implementation

*2024-09-14, version 4.0.0*

I like the idea of this app, but you have to go through too many steps looking for things that may be non-obvious for use in an emergency situation, especially if you need to use it without being obviously focused on your phone for a long time.

### 3/5 — Maybe it works?

*2024-08-22, version 4.0.0*

I have sent a few messages in, unsure if they were resolved or not. 

I recently sent a message choosing the “comment or complaint” option and was messaged back saying to use the website. I don’t understand why there would be a comment option if it leads to nowhere.

### 5/5 — I saw. I said.

*2024-05-11, version 3.2.1*

Great app to promote public safety.

### 5/5 — Transit Police

*2024-04-30*

I found the app easy to navigate.

### 1/5 — They don’t respond

*2024-03-12, version 3.2.1*

I reported an unsafe person on the train and didn’t get a response. They are just wasting everyone’s time and money

### 5/5 — So fast

*2024-01-31*

This app is so important, and it works. Response times are basically instant. I am so impressed. Thank you!

### 5/5 — Feeling safer

*2023-04-14*

Kudos to MBTA police for being so responsive.

### 1/5 — Lit

*2022-07-26, version 3.1.0*

Transit did not make contact with the two individuals who are loitering on the Clarendon St of Back Bay station. This is a safety concern, Will contact BPD

## Frequently asked questions about MBTA See Say

### What does the MBTA See Say app do?

The app allows riders to quickly and discreetly report suspicious activity directly to Transit Police. You can send pictures, text messages, and your location. It also provides notifications for service delays and disruptions, as well as Be On the Look Out (BOLO) alerts.

### How do I report a problem using the app?

From the home screen, tap the 'Report a Problem' button. You can then send text or photos directly to Transit Police. The app automatically disables the camera flash for discretion and allows you to select station locations and report categories.

### Is the MBTA See Say app free to use?

Yes, the MBTA See Say app is available for free. There are no in-app purchases or advertisements mentioned in the app's description.

### What happens if I report something without cellular connectivity?

If you send a report in an area without cellular connectivity, it will be stored on the app. The report will be sent automatically once connectivity is restored.

### Can I call Transit Police directly from the app?

Yes, the app features a 'Call Transit Police' button that will connect you directly to Transit Police. This provides another quick and easy way to reach them if needed.

## Version history (last 5 releases)

### 4.0.0 — 2024-07-29

-Added the ability to provide more details after you send an initial report
-The Alert list now groups message threads together making it easier to follow conversations
-View your Reports by selecting the “My Reports” Tab on the Alert List
-Improved Photo and Video uploading UI

### 3.2.1 — 2023-03-07

Bug Fixes

### 3.2.0 — 2023-02-23

New Icon
Bug Fixes

### 3.1.0 — 2021-04-28

Added support for ESRP
Bug fixes

### 3.0.2 — 2021-01-21

Bug Fixes

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## More apps by ELERTS Corp

- [VTAlerts](https://appshunter.io/ios/app/vtalerts/id633600618)
- [NFTA See Say](https://appshunter.io/ios/app/nfta-see-say/id650027966)
- [ELERTS EVENT ALERT](https://appshunter.io/ios/app/elerts-event-alert/id687304899)
- [BART Watch](https://appshunter.io/ios/app/bart-watch/id900583295)
- [CATS See Say](https://appshunter.io/ios/app/cats-see-say/id1069895684)

All apps by ELERTS Corp: https://appshunter.io/developer/445885285

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*