# McAllen Public Utility Mobile — user reviews > 100 indexed App Store user reviews of McAllen Public Utility Mobile by Paymentus Corporation, rated 4.90/5 from 466 ratings. - Source: https://appshunter.io/ios/app/mcallen-public-utility-mobile/id1449190171/reviews - App overview in markdown: https://appshunter.io/ios/app/mcallen-public-utility-mobile/id1449190171.md - Rating breakdown: 5★ 424 · 4★ 31 · 3★ 6 · 2★ 0 · 1★ 5 ## What do users think of McAllen Public Utility Mobile? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient - 🚀 Quick payments - 🚀 Saves time - 👍 User-friendly interface - 👍 Functional app **Cons** - 💰 Convenience fee for payments - 🐛 Navigation issues for some users **Commonly reported bugs** - App crashes for some users - Billing summary not showing for some **Most requested features** - Autopay feature - Face recognition sign-on ## Newest reviews (19 of 100) ### 5/5 — Accesible *2026-03-01, version 3.4.3* Utilizar esta app, es lo mejor ayuda es hacer más rápido y práctico los métodos de pago ### 5/5 — Extreme time Saver *2026-01-10, version 3.4.3* Well designed Mobile App ### 5/5 — McAllen Public Utilities *2026-01-08, version 3.4.3* Always improving. Easy user friendly interface. ### 5/5 — McAllen App *2025-12-03, version 3.4.3* I love that fact that it is easy to navigate around the app. However, that card fee is uncalled for. Oh well. ### 5/5 — Water Bill Payment *2025-12-02, version 3.4.3* 👍🏼 ### 5/5 — HAPPY *2025-11-13, version 3.4.3* HAPPY ### 5/5 — Runs simple *2025-10-31, version 3.4.3* Payments made super easy. ### 5/5 — Great way to pay *2025-10-18, version 3.4.3* It’s great being able to pay so fast without having to go into a building or mail off payments ### 5/5 — Easy to make payments *2025-10-14, version 3.4.3* Before the app, I used to make my payments online and it took more time. Now it’s easier. Thanks! ### 5/5 — Easy to use *2025-10-03, version 3.4.3* Easy to use ### 5/5 — Mr. D *2025-09-25, version 3.4.3* This app is great, definitely makes pay my bill easy… Don’t have any complaints about it. Thanks city of McAllen! ### 5/5 — Convenient *2025-09-19, version 3.4.3* App is fast ### 5/5 — Great *2025-09-14, version 3.4.3* Fast payment. Easy to use ### 5/5 — Very convenient *2025-08-28, version 3.4.3* Easy to make a payment ### 5/5 — Convenient app *2025-08-27, version 3.4.3* Easy and quick to pay water bill. ### 5/5 — Review *2025-08-27, version 3.4.3* Quick fast convenient ### 5/5 — Amazing *2025-08-15, version 3.4.3* The best way to pay your bill every month. ### 5/5 — Easy 💕 *2025-08-14, version 3.4.3* Thanks ### 5/5 — Easy! *2025-08-01, version 3.4.3* App is easy to use and so much better and faster than paying by phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — No *2025-07-31, version 3.4.3* Convenience fee should be eradicated.., magic valley has no charge added when paying bill ### 1/5 — Not user friendly *2025-01-25, version 3.4.2* Hard to navigate ### 1/5 — Fee every single time is outrageous *2024-10-15, version 3.4.1* $2.75 Fee every single time to pay is outrageous in 2024 and there is no auto-pay option on the app. This app is a scam dinosaur and their website is no better. ### 1/5 — Does not work. *2019-09-21, version 1.0* Every time I try to sign up, it crashes. ### 1/5 — Doesn’t even let you log in. *2019-07-26, version 1.0* I can’t even log in. I have been putting in the correct information to log in and it just keeps telling me it’s the wrong user ID etc. I was able to log in through the website with that information but I couldn’t on this app. So this app was not helpful at all. ### 1/5 — Water bill summary *2019-07-14, version 1.0* It doesn’t work not showing billing summary and current charges for the month ### 1/5 — Does not work *2019-06-15, version 1.0* I’ve already waited for 2 months and no bills show up. Not really much else to say. It doesn’t work. ### 4/5 — Very Functional *2025-12-11, version 3.4.3* Very functional app. No complaints ### 4/5 — Easy App *2025-06-24, version 3.4.3* Easy to use and quick way to make payment. Just wist they wouldn’t charge fee when we’re the ones paying for service as it is. ### 4/5 — Very Functional *2025-01-30, version 3.4.2* Very functional app. No complaints ## Most praised reviews (10 highest-rated) ### 5/5 — Mr *2026-08-01, version 3.4.3* Wish you would enable Face Recognition sign on ### 5/5 — So easy an old man can use it *2026-07-31, version 3.4.3* This episode easy to navigate. It’s almost incredible to Believe. ### 5/5 — Eazy *2026-06-11, version 3.4.3* Very user friendly ### 5/5 — Great option for making quick payments. *2026-05-08, version 3.4.3* Great option for making quick payments the system saves all previous payment receipts on your personal email as well. ### 5/5 — Agua *2026-05-03, version 3.4.3* All 1000 ### 5/5 — Love it *2026-04-24, version 3.4.3* Very easy and no more headaches. Just don’t like the charge we have to pay to use it. Other then that I’m happy with it ### 5/5 — Very good *2026-04-23, version 3.4.3* Love it ### 5/5 — Great *2026-04-23, version 3.4.3* Super convenient. Super easy to use ### 5/5 — Love it!! *2026-04-11, version 3.4.3* Easy to use and very quick ### 5/5 — Friendly App *2026-03-23, version 3.4.3* Easy to use mobile app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*