# MCB Juice — user reviews > 37 indexed App Store user reviews of MCB Juice by The Mauritius Commercial Bank Ltd, rated 3.40/5 from 41 ratings. - Source: https://appshunter.io/ios/app/mcb-juice/id1525428458/reviews - App overview in markdown: https://appshunter.io/ios/app/mcb-juice/id1525428458.md - Rating breakdown: 5★ 16 · 4★ 6 · 3★ 7 · 2★ 3 · 1★ 9 ## Newest reviews (12 of 37) ### 2/5 — Unsatisfactory *2023-08-25, version 4.19.0* JUICE App is very useful and easy to use. However, customer service of the MCB is very unreliable! Officers on the 2026060 hotline cannot provide accurate information and misdirect people. ### 3/5 — iOS Bug *2023-06-06, version 4.17.0* There’s a bug on the App for the iOS version. Sometimes the app freezes while using the FaceID and several attempt is required to successfully login. ### 2/5 — App so slow *2023-04-24, version 4.15.1* Takes forever to load/process something ### 1/5 — Something went wrong *2023-02-01, version 4.13.0* This app is frustrating. One, it takes too long to load. Two, after waiting, most of the time there is the error - ‘Something went wrong’ We have to restart again a couple of times before getting into the account. This is a banking app. Error messages is not acceptable when dealing with money. Please get a professional app ### 2/5 — Lack of features *2023-01-14* Please add the following: Night Mode Cancellation of transaction in case of mistyping of account number. Telecom Payment CWA Payment Digital Wallet Privacy on our identity this include not to show our name but only our account number. Account Alerts Self Service Options **Developer response:** Hello Your suggestion has been escalated to the concerned team for consideration. ### 2/5 — Just registering was a nightmare *2022-04-01, version 4.5.0* I had to download the app and start registration 9 TIMES!! The confirm pin section has a consistent bug and won’t move forward. Please fix this issue. Old app was much better. ### 1/5 — Bad decision *2022-03-08, version 4.5.0* Still wondering whether it was necessary to discard the previous app. Hating the new app so much. I lost all my saved beneficiaries from the old app. ### 2/5 — Why reinvent the wheel? *2022-03-03, version 4.4.0* The “upgrade” to this app is not good. Not sure why they messed with something that worked perfectly well. Terrible “upgrade”. Waste of money MCB! ### 1/5 — Pas bon *2022-03-01* Touletemps to servi app la, touletemps bizin arrive 1 erreur oubien li mari tarder Ancien app la ti bocu pli bon ### 1/5 — Not working *2022-02-14* I love this app and use it almost everyday until it stopped working just because I’m jailbroken. Very disappointing. Being Jailbroken is my choice. Dislike this app. ### 1/5 — Registration issues on iPhone13 *2022-01-25* Both myself and my wife are having the same issue where we complete our registration verification and setting up our PIN and then it kicks us back to the first registration screen. We have tried to register with debit and online banking. We have had the same problem for 3 weeks. ### 1/5 — Server error *2021-12-04, version 4.2.2* I can’t open my App! ## Most critical reviews (10 lowest-rated) ### 1/5 — issues *2026-06-20, version 5.3.1* making me register all the time ### 1/5 — Cannot access the app *2026-01-27, version 5.0.5* Cannot access the app anymore. I click on use mPIN and it doesn’t even let me put the pin. This has been going on for months now. Very disappointed. ### 1/5 — App stuck on main screen *2026-01-17, version 5.0.5* Impossible to log in. After entering my PIN, the app does not open and stays stuck on the main screen. I have already visited MCB several times to fix this, but the issue is still not resolved. Very frustrating. ### 1/5 — Virtual card *2025-12-02, version 5.0.5* Am very disappointed about the app because the virtual card is not available on iOS and on SBM is on iOS so why MCB can’t do it ### 1/5 — Not reliable for registration if you are not in Mauritius *2025-11-15, version 5.0.4* Not reliable for registration if you are not in Mauritius. As a result I’m not able to access my account for more than a month when I switched phone. ### 1/5 — Stopped working *2025-10-29, version 5.0.4* Always display something went wrong ### 1/5 — Bad update *2025-09-15, version 5.0.0* with tax time at the door, literally the worst time to do an update. Last version was easier to navigate. Now lots of options that were vital seem hidden. Change for the sake of change is not improvement. Stop trying to fix what ain’t broke cause you are breaking stuff every update ### 1/5 — Apps is not working *2025-05-18, version 4.35.1* Apps is not working ### 1/5 — Use the App abroad *2024-07-07, version 4.28.0* MCB is making it very difficult to access online banking from abroad. I cant seem to use the app when im out of the country. It tells me there is location restriction. And they only gives a mauritian number to call. What if you no longer live in the country! Please provide online support! ### 1/5 — Keeps loading *2023-02-15, version 4.13.0* Please fix this Not working at all 😡😡 ## Most praised reviews (10 highest-rated) ### 5/5 — Mcb *2024-08-30* This app never disappoint me for once, very easy to use 👍 **Developer response:** Hi, thank you very much for your feedback. ### 5/5 — Excellent App *2023-11-26, version 4.23.0* I use the app very often and never had any issues with it, excellent way of dealing with my financial transactions even from any corner of the world. Thank you ### 5/5 — Excellent *2021-11-14, version 4.2.0* I’m so please to work with MCB..Flacq. Very good staffs. ### 5/5 — Looks promising! *2021-07-07* Way better user interface. Much needed. Hats off to developers of Mcb. **Developer response:** Hi! We are glad that you like our app.Thank you very much. ### 4/5 — Working again *2026-01-21, version 5.0.5* Used to display “something went wrong” but it is now working again ### 4/5 — New *2023-11-06, version 4.21.0* Thank you MCB for this App. I enjoy the New pay Bills option now that my electricity bill appears automatically on the App. I am waiting for my MyT bill to appear as well as my Emtel bill. Also, hoping that I can soon select to which account the “Tap to pay” option should point with my debit card. Hopefully soon. ### 4/5 — Great App! *2023-03-30, version 4.15.0* There should an option for notifications whenever theres a withdrawal or a deposit on your accounts. ### 4/5 — Biometric Login fails in iOS 15 *2021-12-30* Configuration for Biometric Login in Settings says successful but remains inactive. Please fix. Thanks. Update: Biometric Login still broken in version 4.2.0. Please fix for iPhone 6S under iOS 15. Thanks. Latest update (30.12.2021): Fixed by removing the app and data and reinstall. At initial configuration, do not skip biometric step as otherwise it cannot be done later. ### 3/5 — Slow apps *2025-08-26, version 4.35.2* Take too long to download ### 3/5 — Something went wrong *2024-09-29* Keeps saying looks like update check isn’t working please try again later **Developer response:** We regret to note this. Please contact us at contact@mcb.mu with your contact details so that we can address your concern. Additionally, kindly verify the update of your IOS. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*