# MCCU Houston TX — user reviews

> 84 indexed App Store user reviews of MCCU Houston TX by Members Choice Credit Union, rated 4.80/5 from 3,994 ratings.

- Source: https://appshunter.io/ios/app/mccu-houston-tx/id361284373/reviews
- App overview in markdown: https://appshunter.io/ios/app/mccu-houston-tx/id361284373.md
- Rating breakdown: 5★ 3,637 · 4★ 204 · 3★ 43 · 2★ 32 · 1★ 78

## What do users think of MCCU Houston TX?

Overall sentiment: negative

**Pros**

- 💳 Mobile deposit
- 🚀 Efficient app features
- 👍 User-friendly interface
- 🔒 Secure banking
- 🔥 Great credit union

**Cons**

- 🐛 Frequent app crashes
- 🔒 Security issues with fraud
- 👎 Unreliable app performance
- 🔍 Missing important features
- 🔄 Frequent login issues

**Commonly reported bugs**

- App freezes on title/loading screen
- Login issues, can't remember credentials
- Mobile deposit no longer available
- Disclosure screen with non-functioning buttons

**Most requested features**

- Bring back mobile deposit
- Restore transaction details
- Add dark mode option
- Improve app stability and reliability
- Update app to latest OS versions

## Newest reviews (10 of 84)

### 2/5 — fix the app

*2025-07-18, version 4017.2.0*

not sure what yall did to the
app but no matter how many times i click remember me i have to log in, i used to have face id on the app and now its been removed and i can’t use it to log in and its so annoying especially in a rush

### 3/5 — Unhappy

*2025-01-01, version 4015.1.2*

It charges overdraft fees without giving a chance to even transfer money

### 3/5 — Dark mode

*2023-11-09, version 4010.2.1*

Good app. Unbelievable there is no dark mode available.

### 3/5 — Interest rate

*2023-07-09, version 4008.1.0*

Hidden fees are horrible on the loans

### 5/5 — Features

*2023-03-03*

Love that I can do digital wires without having to go into a branch or send a form in.

### 5/5 — MCCU Mobile App

*2023-03-03*

MCCUs mobile app is awesome! It’s so easy to use and provides a quick view of all your accounts. Alerts are received in real time so you always know what transactions are occurring. You have to use this app!

### 5/5 — Online banking

*2023-03-03*

The app has come a long way and is so much more user friendly. I can make mobile deposits, view my balances and make my loan payments all in one spot. Keep the updates coming! :)

### 5/5 — Amazing Mobile App

*2023-03-02*

The MCCU mobile app has a lot of nice features available. I am able to make internal and external transfers, credit card payments, and I’m also able to block and unblock debit cards and credit cards on the go!

### 5/5 — Great App and Easy to Use!

*2023-03-02*

This app was so easy to navigate and it provided me with the essential information I needed right at my finger tips! I would recommend this online banking app 100%! It saves you time and energy all while delivering quality service with detailed information!

### 5/5 — Member Friendly App

*2023-02-27*

Great application with a wide range of features! This app is great for someone like me who is always on-the-go!

## Most critical reviews (10 lowest-rated)

### 1/5 — App does not work!

*2026-07-16, version 4021.2.0*

The app does not open & I have no access to my money!! Can’t send money on the website or use the app. 0 stars!! Worst banking app I’ve ever had.

### 1/5 — App does not work!

*2026-06-26, version 4021.2.0*

The app does not open & I have no access to my money!! Can’t send money on the website or use the app. 0 stars!!

### 1/5 — Lazy

*2026-01-10, version 4019.0.3*

Very hard to get help the girls in the reception area do not want to get out of their seat to get someone to help. Lazy people with out dated glasses.

### 1/5 — Just sits on the title screen

*2025-10-20, version 4018.1.1*

It won’t load my accounts or let me interact with the app. It just loads the title/loading screen that says members choice credit Union and won’t load beyond that. It’s 2025; fix your app or shut down your business.

### 1/5 — stop allowing fraud

*2025-09-17, version 4018.0.0*

this whole time i’ve used yall i keep having to get new cards as they get charged with fraud when i hardly even use my cards, come to find out my sister is getting fraud charges on new cards yall haven’t even sent out and allowing people to fake identity with my family and hence allowing ppl to steal from us. yet when i have to log in the app i can’t even use my face id. get it together

### 1/5 — Function Failures

*2025-05-26*

I’ve been a member for over 25 years and this app seems to have gone DOWNHILL. I can no longer deposit checks via the app without getting the 499 error “Something went wrong… Retry”. Today I was checking transfers and tried to get back to account overview and again would not work. Very frustrated with the app.

### 1/5 — Annoying

*2025-05-13, version 4017.0.0*

No matter how many times I have had my log in done and asked it to remember me it still makes me enter the whole log in all over

### 1/5 — Please bring back info from before2024UPDATE

*2024-11-07*

Before the update it showed dates for transactions and available amount vs prior amount and while the new GUI is pretty user friendly and I commend y’all for that, it is lacking in that valuable information so please bring it back.
___________________________________________
2024 updated review moving from 3 stars down to 1. 
  Many years have passed and it seems many have complained about this as well, a trend of reduced useful functionality from the app, not listening to customers that want it back and never wanted it gone to begin with, and instead of adding back what users of the app actually want, they instead decided to start adding Zelle, a commonly used app favored by scammers instead. Bring back the functions we want, Zelle isn’t even needed and definitely not desired even in the slightest. It’s actually really surprising to see a bank not know any better about Zelle.  Please listen to the customer. Good bank overall, I will still say that but MCCU app needs a LOT of improvements.

### 1/5 — Old operating system

*2024-03-21, version 4012.2.0*

Everything is very outdated on the website and app and a lot of banking features not available. Honestly would’ve been better off going with chase.

### 1/5 — Cool app, however

*2024-02-26, version 4011.1.0*

Why would you delay my check deposit, I need that money

## Most praised reviews (10 highest-rated)

### 5/5 — So far so good

*2026-07-04, version 4021.2.0*

So far so good

### 5/5 — Great Customer Service

*2026-05-20*

I have felt welcome from the day I opened my account at MCCU. I later refinanced my vehicle with the help of Pamela and Alicia which were amazing at helping me get the best deal possible. I have been getting the word around to open an account with MCCU.

### 5/5 — Best bank ever

*2026-05-15, version 4021.0.2*

Reggie is the man

### 5/5 — Cool ..!

*2026-04-16, version 4020.1.1*

Súper nice and easy app

### 5/5 — Excellent

*2026-02-23, version 4020.0.0*

Customer service is excellent and superb! Keep up the good work!

### 5/5 — Review

*2025-12-12, version 4018.1.1*

I like it but the only thing that I don’t like is that you guys are retaining my $5

### 5/5 — Need major upgrade

*2025-10-02, version 4018.0.0*

Since I’ve had the app, I’ve never received the actual notification pop ups (1), there’s times in which I log in with my usual username and password but for some reason they don’t go through (2), text message fraud notifications are okay I just wish the app would do the same.

### 5/5 — Excelente

*2025-09-29, version 4018.0.0*

Adoro la app son excelentes 10/10

### 5/5 — Been our bank for over 3 yrs

*2025-05-09*

It was the first financial institution we visit when arriving the country and still is!!!!

### 5/5 — Mobile deposit

*2023-10-02*

What a time and gas saver to deposit checks using my phone. Thank you MCCU

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
