# MCCU Mobile Banking — user reviews > 17 indexed App Store user reviews of MCCU Mobile Banking by Marshall Community Credit Union, rated 4.74/5 from 1,229 ratings. - Source: https://appshunter.io/ios/app/mccu-mobile-banking/id1002875632/reviews - App overview in markdown: https://appshunter.io/ios/app/mccu-mobile-banking/id1002875632.md - Rating breakdown: 5★ 1,018 · 4★ 102 · 3★ 22 · 2★ 11 · 1★ 27 ## What do users think of MCCU Mobile Banking? Overall sentiment: negative **Pros** - 🚀 Convenient mobile banking - 👍 Simple and clean app design - 💡 Mobile deposit feature **Cons** - 🐛 Frequent crashes and login issues - 🔒 Unreliable account verification - ⚠️ Inconsistent Face ID/Touch ID functionality **Commonly reported bugs** - App not compatible with older devices - Frequent maintenance downtime without warning **Most requested features** - Add running balance display - Integrate Zelle payments - Implement bill pay functionality ## Most critical reviews (10 lowest-rated) ### 1/5 — Finicky System *2026-07-03* MCCU app does not let u pay a penny more than what’s due for loan pymt. No readily available monthly stmt for mortgage neither. No messaging platform. No Zelle. There’s more but i forget. ### 1/5 — terrible. *2024-04-18* have to change my password almost everytime i want to log in. so annoying. ### 1/5 — Really annoying *2022-06-15* I’m canceling everything with this bank because I can never log in. I don’t see the point in setting a password when you force me to change it 20 times a year. This is the only app or bank that requires me to do that and I will be moving all banking to my others. You guys should really figure out how everyone else does it and improve your system or you will start to wonder why your client base isn’t growing. ### 1/5 — MCCU *2021-03-03* Have not been able to open app with my iPhone for 2 weeks now. Constantly crashes. Extremely annoying. Please update for iPhone 8. ### 1/5 — Unreliable *2020-12-30* Randomly locks you out of your account by saying it can’t verify your information or saying you aren’t connected to the internet. I’d love this app if they could just make it more stable. ### 1/5 — crashes like crazy *2020-04-17* This is literally the worst app when it comes to mobile banking. the app is constantly crashing, saying it’s unable to verify my information, and always sending out error messages. And it literally almost always happens at the most inconvenient times. I would love if mccu could update their system and fix these bugs because it has honestly gotten ridiculous. ### 2/5 — Online payments *2026-06-12* When making mortgage payments, it would be nice to be add additional payments to the principal and showing the past payments. There is no option for that. Also, no option to see your past payments. ### 2/5 — Review of App *2022-04-09* It is convenient to have a banking app. It would be nice if this one was updated. Face ID is inconsistent, at certain times the app is updating or something and does not allow login. Navigation, compared to other banking apps or credit card apps, is not simple. Just overall needs to be updated and have bugs worked out. ### 3/5 — Needs some work *2015-07-28* Would be great if you could expand the description of transactions. Sometimes the name of the merchant is cut off so I am unsure what exactly a charge may be for. Additionally, the mobile deposit option is not working well. I've tried to deposit a couple of checks and each failed time and time again. Had to go to branch to deposit. ### 4/5 — Touch ID now available! *2018-07-04* Nice little app that is clean and simple. Touch ID is a new feature. Another feature that would be cool is send/receive payments by Zelle. Also a bill pay would be nice. MCCU is small, so I understand these features are bank dependent. ## Most praised reviews (7 highest-rated) ### 5/5 — Great App *2019-12-12* This App is such a life saver! I highly recommend it. ### 5/5 — Great convenience *2019-11-24* Thank you ### 5/5 — No running balance *2019-09-22* The app is good, but it would be 1000 times better with a running balance like others banking apps have. ### 5/5 — FINALLY *2015-07-21* I'm so glad to see MCCU is now using an app for easy online banking. The website is terrible to deal with on my cellphone. Thanks! Now when can I finally start using Apple pay with MCCU? 😉 ### 5/5 — Works great and fast *2015-07-16* Able to see everything about my account. Updates very quickly. Only improvement I'd like to see is to add the Bill Payer capability. ### 4/5 — I like the app, but... *2015-08-21* This app is pretty sharp. I love the ease of login, and the mobile deposit is awesome. However, it is kind of inconvenient how every time I try to check my balance in the night that the balances are unavailable. If you're going to do maintenance, it might be a good idea to put a warning up. Otherwise, fairly good app! Maybe consider fingerprint login capabilities next? ### 4/5 — User *2015-07-15* Love the mobile deposit feature and ease of use! Great way to do a quick balance check and/or transfer money when in line to make a purchase - try it out! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*