# McDonald’s U.K. — user reviews > 1,117 indexed App Store user reviews of McDonald’s U.K. by McDonald's Restaurants, rated 4.80/5 from 871,980 ratings. - Source: https://appshunter.io/ios/app/mcdonalds-uk/id1082476620/reviews - App overview in markdown: https://appshunter.io/ios/app/mcdonalds-uk/id1082476620.md - Rating breakdown: 5★ 771,390 · 4★ 65,219 · 3★ 14,632 · 2★ 3,960 · 1★ 16,779 ## Is McDonald’s U.K. safe? McDonald’s U.K. appears safe based on user ratings. The AppsHunter Safety Score for McDonald’s U.K. is 96 out of 100. This assessment is based on 871,980 user ratings, with an App Store average of 4.8 out of 5. Of 871,980 App Store ratings, 95.9% point to a safe experience, 1.7% suggest some concerns, and 2.4% point to a risky experience. ## Is McDonald’s U.K. legit? McDonald’s U.K. appears to be a legitimate app. The AppsHunter Legitimacy Score for McDonald’s U.K. is 93 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (14 of 1,117) ### 3/5 — I wouldn't recommend ordering through mcdelivery *2026-11-07, version 26.74.2* Thanks McDonalds another incomplete order and when you go to get help, the AI assistant bot is useless. It is better to go and collect it. I tried to call to he some help but nobody answered. ### 4/5 — Good *2026-11-07, version 26.74.2* The only thing is the delivery fee they say £0.99 but it’s actually like £4 ### 2/5 — Bug ridden *2026-11-07, version 26.74.2* Never works in the store ### 2/5 — Needs improvement *2026-11-07, version 26.74.2* It’s laggy and does too much ### 4/5 — App needs to be more responsive *2026-11-07, version 26.74.2* The app does not work if not in range of the restaurant ### 1/5 — Always freezes *2026-11-06, version 26.74.2* App always freezes when I’m in store it’s terrible ### 1/5 — Bad customer service *2026-11-06, version 26.74.2* After ordering to MCDONALDS I didn't get the burger of the meal. WHAT KIND OF JOKE IS THAT. After trying really hard to get into customer service, they refunded 3.30 which is the cost of it like if that would make up for the bad experience once you’re waiting hungry for your food. Do they expect me to order another burger itself? They should at least have a better way to compensate for their mistake. ### 3/5 — it’s not working!!!!!!! *2026-11-06, version 26.74.2* i’ll click that i want to pickup or takeout my order and then it’ll go to a white screen please fix this. When it’s working the app itself is very good. ### 1/5 — Can’t place orders *2026-11-06, version 26.74.2* This app was great until recently! Every time I try place an order it just hangs when trying to select the restaurant location. I would say 1 out of every 20 attempts works if I am lucky! ### 1/5 — Adverts load but god help you if you want to order *2026-11-06, version 26.74.2* How have you broken restaurant selection!? ### 1/5 — Always stuck on loading when you are hungry *2026-11-06, version 26.74.2* The app never works even if you have full 5G network, always stuck in loading when you are hungry and make you leaving McDonald ### 1/5 — Constantly freezing when trying to order *2026-11-06, version 26.74.2* App constantly freezes when selecting Mcdonalds store location, been like it for around 2months now and no updates to fix the issue ### 1/5 — Latest update has made the app unbearably slow *2026-11-06, version 26.74.2* The app overall is good and probably the best loyalty program in the game. However, the last update has made the app unbearably slow and force closing the app or even deleting the app and reinstalling makes no difference. Just lost a breakfast order. ### 3/5 — Screen freezing *2026-11-06, version 26.74.2* Hi, one of the developers sort out a problem that when I go onto the location of where I am to find the closest McDonald’s or location settings in the app the screen freezers and I can’t do anything I can’t order or do anything ## Most critical reviews (10 lowest-rated) ### 1/5 — App keeps crashing *2026-11-08, version 26.74.2* When you click pick up on the order option the app continually freezes ### 1/5 — McDonald is horrific for delivering *2026-11-08, version 26.74.2* Waited 2 hours for food that didn’t come kids were exited ### 1/5 — iPhone Duo support, please! *2026-11-07, version 26.74.2* The app becomes unresponsive so often it’s silly. Also, iPhone Duo support, please! ### 1/5 — Issues never ending *2026-11-07, version 26.74.2* Constantly lagging, crashed when you press order. Extremely slow. Been happening for over a year. ### 1/5 — Missing food *2026-11-07, version 26.74.2* I heard good things about this app and so I downloaded it, 1st order and was missing items you contact their support and they want you to contact your courier which you can’t, goes straight to their warehouse, you go on uber eats as thats who they are connected with and your order is not on uber eats, so other than phoning up you can’t get in contact with anyone about it and I’m not being funny you order food in the evening time it’s not a 24/7 hotline, I’m fuming, definitely not going to bother with this app again, should have stuck to deliveroo. ### 1/5 — Useless *2026-11-07, version 26.74.2* This app is absolute trash. It never works constantly, crashes over and over again. ### 1/5 — Buggy *2026-11-07, version 26.74.2* App was working perfectly now is back to a buggy Mess. Nothing loading and can’t even place an order as app crashes ### 1/5 — App Crashes/Freezes *2026-11-07, version 26.74.2* Four weeks now maybe even months, I haven’t been able to use the app on my iPhone 17 pro Max. Any time I go in and try to change the location it freezes. I can just about access my code and go into a store and use that on the machines inside but it’s really annoying as I can’t just place an order with the app anymore! I’ve checked online and a few people seem to be incurring the same issue – please get it sorted! ### 1/5 — Waste of my time *2026-11-07, version 26.74.2* This app used to be great and no issues until about 2 months ago, now every time I try to order and select “pick up” it freezes and goes no further! Tried deleting it, tried it with and with out WiFi/5G and makes no difference. Pointless even having the app at this point! ### 1/5 — More frozen than the McFlurry, when they’re available! *2026-11-06, version 26.74.2* App hasn’t been the same since this new heist menu arrived. Allows you to do most things, providing you’re just looking around. When it comes to ordering, you select the menu and then pick up or delivery, then it’s just….frozen! Been like this for a while now so somebody must be able to fix this McBug otherwise you’re going to lose a lot of customers due to lack of usability. People won’t keep closing and opening the app just to order sub par food, usually only ordered when there’s nothing better or at hours when everywhere else is closed, but this is making even that option less viable. ## Most praised reviews (10 highest-rated) ### 5/5 — Best App on the store *2026-11-07, version 26.74.2* I’m lovin it ### 5/5 — Russel *2026-11-07, version 26.74.2* Easier to use ### 5/5 — Great food on the go *2026-11-07, version 26.74.2* Always fresh and tasty with quick service what’s not to like! ### 5/5 — I love food *2026-11-07, version 26.74.2* Offers are amazing and I’m a big back so I love foood ### 5/5 — LOVE ITTT *2026-11-06, version 26.74.2* LOVE ITTT ### 5/5 — MickeyDs *2026-11-06, version 26.74.2* Great app, great food, great times ### 5/5 — Edward Hollingsworth *2026-11-06, version 26.74.2* Banging app good rewards! ### 5/5 — I LOVE MCDONALDS *2026-11-05, version 26.74.2* MY FAV PLACE TO BIG BACK AFTER 😋😼‼️ ### 5/5 — Service *2026-11-05, version 26.74.2* Good ### 5/5 — Ultimate lunch option *2026-11-05, version 26.74.2* Couldn’t live without it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-11.*