# 麦当劳McDonald's - 到店取餐 麦咖啡 麦乐送 — user reviews

> 167 indexed App Store user reviews of 麦当劳McDonald's by McDonald's (China) Co., Ltd., rated 4.80/5 from 7,516 ratings.

- Source: https://appshunter.io/ios/app/mcdonalds/id1054598922/reviews
- App overview in markdown: https://appshunter.io/ios/app/mcdonalds/id1054598922.md
- Rating breakdown: 5★ 6,933 · 4★ 291 · 3★ 93 · 2★ 32 · 1★ 167

## What do users think of 麦当劳McDonald's?

Overall sentiment: neutral

**Pros**

- 👍 Convenient ordering
- 🚀 Fast delivery
- 😊 Friendly staff
- 🌟 Consistent food quality
- 💯 Seamless experience across countries

**Cons**

- 🐛 Frequent crashes
- 📍 Inaccurate location tracking
- 💸 Excessive notifications and ads
- 🤖 Lack of English support
- 🚫 Restricted payment options

**Commonly reported bugs**

- Login issues with non-Chinese phone numbers
- Delivery address not recognized
- Order history not syncing properly
- Coupon redemption problems

**Most requested features**

- Support for Apple Pay
- Ability to save frequent locations
- Option to turn off notification sounds
- Multilingual support (English, Chinese, etc.)

## Newest reviews (10 of 167)

### 2/5 — 何时可以支持apple pay付款

*2026-05-07, version 7.0.33.0*

无法使用apple pay付款，请支持

### 2/5 — 推广消息太多了

*2026-04-12, version 7.0.31.0*

给个消息分类选项，减少消息推送吧

### 2/5 — app需要改进

*2026-01-17*

App定位不准。

### 1/5 — 无能的客服

*2025-11-22, version 7.0.22.0*

售后客服无能 没有任何权限 无法做到任何处理 非常垃圾的体验

### 5/5 — 👍

*2025-11-14*

Quality coffee I love it

### 5/5 — Coffee shop

*2025-11-14, version 7.0.21.0*

Good place to enjoy a good fresh coffee

### 1/5 — I can’t rate my orders anymore

*2025-10-23*

Have to give a one star after using it almost every day for about 5 months now. I used to be able to rate every order. I rate orders often, as the one of the  two shifts that work my new neighborhood McDonald’s is really great (the other shift is not). I want to make sure that their supervisors now about my experience. Now, since less than a month ago, the “rate” button stopped showing up. What’s the reasoning behind this change?? Please let me rate my orders again.

### 2/5 — 通知管理完全没有

*2025-09-29, version 7.0.18.0*

只需要通知我取餐码，优惠活动我不想了解，天天给我推送优惠通知，还不能单独关闭👎👎👎👎

### 5/5 — 我爱你麦当劳

*2025-09-14, version 7.0.17.0*

麦当劳你好好吃

### 1/5 — 麦麦日历改回去，不要广告！

*2025-09-13, version 7.0.17.0*

不要广告

## Most critical reviews (10 lowest-rated)

### 1/5 — worst delivery app ever

*2026-07-07, version 7.0.36.1*

This app is trash, delivery is untraceable, can’t choose restaurants, customer service is incompetent

### 1/5 — 反应不流畅

*2026-06-17, version 7.0.35.1*

价格不优惠

### 1/5 — No way to turn off spam  promotion notification

*2026-05-07*

There is no way to turn off the promotion notification. The promotion is in Chinese and excessive (sometimes twice a day) and cannot be turned off

### 1/5 — 服务太差了，食品不卫生

*2026-04-30, version 7.0.32.1*

在网上下单，取餐遇到服务员及主管的态度都很差，装餐时店员的手多次碰到了薯条🍟，给孩子的儿童餐很不卫生，差评！

### 1/5 — 关于4.18号兑换芝士片的问题

*2026-04-18*

差评至极，汉堡越来越小我都不想说，今天兑换的芝士片得预约时间段，14～17点，没得选择，是它默认的，还得指定餐厅，明明券写着今天14:00-23.59分过期，谁去看预约时间段内去领取的，过了这个时间段还不能重新当天预约，你不是23:59分到期吗！你在装什么高尚，100块100积分的芝士，不能兑换还不能退积分，失望至极，没什么吸引我的了，应该不差我一个不吃，仅供参考

### 1/5 — No customer service at all for foreigners

*2026-04-13, version 7.0.31.0*

While I understand that McDonalds China’s primary purpose is to service Chinese people of course, I find it outrageous that it is not really possible to reach their customer service from a Us-based phone. They require the download of their Chinese App to do so. OK. And there is an English language choice. Good. But it vanished once one goes to customer service and it’s Chinese only. Furthermore there is no way to actually log in to the app with a US phone number, because, while one can provide that number, one then has a window popping up that says: “Your account is temporarily restricted from obtain verification code due to potential risks”!!! Thanks for absolutely no service at all, I guess. Why do you have your Chinese App available on the US App store then? Just pretending? Hey, while I had it on me, at least I could buy a meal without needing the passport. That’s worth one star.

### 1/5 — 麦乐送

*2026-02-25*

一星是评给象山县丹城的麦当劳员工的，连续几次麦乐送，外卖小哥都说取不到餐让我退订。甚至有一次晚上预约点餐后，第二天上午麦当劳员工来电说没有套餐中的油条，让我主动退订，我投诉后线上申请退订，麦当劳员工又即不给餐、又拒绝给我退订，这神操作也是醉了！

### 1/5 — 服务员不够到处是垃圾

*2026-02-20, version 7.0.28.0*

过来早餐五六张桌子都没收拾，没有坐下用餐的地方了

### 1/5 — 消息通知无法管理

*2026-02-17, version 7.0.28.0*

无法设置通知音效，无法单独关闭营销推送

### 1/5 — 垃圾

*2026-01-01, version 7.0.24.1*

消息通知管理都没有

## Most praised reviews (10 highest-rated)

### 5/5 — Really useful in China

*2026-06-20, version 7.0.35.1*

design is beautiful

### 5/5 — 1

*2026-05-10, version 7.0.33.0*

1

### 5/5 — like it

*2026-04-27, version 7.0.32.1*

thanks

### 5/5 — 品质之选，国际品牌！

*2026-04-26, version 7.0.32.1*

麦当劳是品质保证，国际大品牌，让我每天都和国际五百强合作业务

### 5/5 — 简洁

*2026-04-17, version 7.0.31.0*

就是普通的点餐app 没什么好说的 比较简洁 也有一些app优惠

### 5/5 — 把灵动岛效果优化一下吧

*2026-04-04*

苹果有给开发者介绍如何优化灵动岛显示的视频 现在灵动岛的显示效果并不好看 没有优化 比如在左边的外送图标在灵动岛最边上的圆旁并不好看 根据视频优化一下吧 我很喜欢麦当劳 谢谢 你们的薯条盒子设计的极佳 我认为贵公司是重视设计的🫡🫡🫡

### 5/5 — Good

*2026-03-27*

That’s good and convenient, thank you

### 5/5 — It's really useful for later night ordering

*2026-02-13*

Since 2019, I started to order McDonald's food, I have been eating it all day and I have been drinking it all day long and I am so happy with it.
It's really helpful for my mental and emotional state as I have a good day ahead and I'm going through a little more energy to make a lot more food and drink more and more energy.

### 5/5 — 非常喜欢中国的麦当劳

*2026-02-12*

选择性太多了，大爱！

### 5/5 — 第一次来

*2025-11-14, version 7.0.21.0*

一杯咖啡让我无限续杯上了，这服务，态度，环境质量没得说！

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
