# McDonald’s — user reviews

> 852 indexed App Store user reviews of McDonald’s by McDonald's Global Markets LLC, rated 3.30/5 from 6,450 ratings.

- Source: https://appshunter.io/ios/app/mcdonalds/id1217507712/reviews
- App overview in markdown: https://appshunter.io/ios/app/mcdonalds/id1217507712.md
- Rating breakdown: 5★ 3,302 · 4★ 349 · 3★ 235 · 2★ 233 · 1★ 2,331

## What do users think of McDonald’s?

Overall sentiment: negative

**Pros**

- 👍 Great deals and discounts
- 🚀 Fast and convenient
- 💕 Loved by many customers

**Cons**

- 🐛 Frequent crashes and bugs
- 🤔 Confusing and unintuitive UI
- 🔒 Security and login issues
- 🚫 Limited language and regional support

**Commonly reported bugs**

- App freezes and crashes often
- Login and account issues
- Delivery and order tracking problems
- Compatibility issues with newer devices

**Most requested features**

- Add ability to track orders
- Improve payment options and integration
- Provide more language and regional support
- Enhance user experience and navigation

## Newest reviews (11 of 852)

### 3/5 — Probleme bei der Installation

*2026-08-24*

Leider funktionierte die aktuelle App auf meinem iPhone XS Max nicht auf Anhieb, trotz aktuellem OS. Sehe nach der Installation nur die Sanduhr. Erst nach der dritten Installation hat es endlich geklappt. Das ist doch keine Raketenwissenschaft!

### 3/5 — A good but slow app

*2026-08-23, version 3.47.0*

Everything about this app is in theory very good. It offers value, rewards repeat business to the customer, and awards free food at a decent rate. Starting the app up though takes a while and even longer to get to your QR code. That should be the first thing you see, from a UI perspective, and you should be able to download it to your Apple Wallet. Fix that so I don’t have to delay my order by waiting for the app to finish loading and it’s a 5-star app.

### 4/5 — Mcds

*2026-08-21, version 3.47.0*

The only thing needs tweaking is when you’re ordering multiple items….make it simpler to do! Especially on your share meals…I get confused

### 4/5 — You guys suck

*2026-08-17, version 3.46.1*

You guys suck you do not know how to make food

### 2/5 — Hard to use

*2026-08-16, version 3.46.1*

Its not user friendly, not intuitive at all. Hard to know how to use the code. for the chai latte it would be good to have a light powder option like the kiosk instead of the numbers which are not relevant

### 5/5 — To McDonald’s

*2026-08-13, version 3.46.1*

The app helps me with a lot like looking at awesome deals and being able to use points to buy food is just a great idea hope one day I could work there from William 🤝

### 5/5 — Tory

*2026-08-12, version 3.46.1*

Blessed service

### 5/5 — Lynnmall

*2026-08-11, version 3.46.1*

Excellent and fast

### 5/5 — Deal are good

*2026-08-08, version 3.46.1*

Keep them coming

### 5/5 — Food review

*2026-08-08, version 3.46.1*

good quality food

### 5/5 — Loving it

*2026-08-07, version 3.46.1*

First time using the app didn't know I got points for some free staff.

## Most critical reviews (10 lowest-rated)

### 1/5 — Software update

*2026-08-21, version 3.39.1*

Due to there being a software update on the app Iam unable to use it as it tells me I need to update my phone software in order to continue to use the app. My phone won’t update any further rendering the app and my redeeming my points useless

### 1/5 — So slow

*2026-08-19, version 3.47.0*

It takes 10s just to open my loyalty code, makes me so stressed while waiting for it open in a driveway. The fact that McDonald's prioritize data collection over customer experience and startup time makes me not happy

### 1/5 — Im poor

*2026-08-19, version 3.39.1*

I wanted McDonalds but I needed to updated it and it doesn’t work on iPhones under IOS 17. This is classist.

### 1/5 — LET OLD PHONE USERS ACCESS THE APP!!!!!!

*2026-08-18, version 3.39.1*

Terrible!! Accumulated plenty of points and now can’t access because of the update needed.. At least let us access it on the website instead of app🤷🏽‍♀️ Off to carls jnr and bk now

### 1/5 — 優惠券一直被吃

*2026-08-16, version 3.46.1*

如題，使用點好餐之後購物車依然是空的，回到優惠券頁面顯示已使用。

### 1/5 — update the app or lose access to it

*2026-08-14, version 3.39.1*

This is so stupid i’m sure mc ds will be losing alot of $$ because of the latest update. update your phone for this app or lose your points and access to it??  goodbye mc ds i’m off to bk.

### 1/5 — If there’s an update, you could lose your account

*2026-08-13, version 3.39.1*

In the recent update of the McDonald’s app, they decided to update their UI and improve other features, although, this requires an IOS 17 or a later model, leaving the older models in the dust. Before the update, I had around 9000 points on McDonald’s. But, this locked me out from my points and prevented me from my account, points, and access to the app, this caused me to lose access to my account unless I use another device, I practically had lost my points, and made it very impractical for me as I could not access it through my phone and having to use a different device which is later than the IOS 17, such as an iPad or computer.

### 1/5 — Can no longer use in my old phone

*2026-08-07, version 3.29.0*

The latest update requires at least iOS 17 which leaves out users with old phones.

### 1/5 — Constant updates

*2026-08-07, version 3.46.1*

Every time I want to use the app it needs a new update. I can never use it

### 1/5 — What a load of bs!

*2026-08-06, version 3.39.1*

Tried to go into the app and can’t even get into it now as I have an older iPhone. McDonalds NZ you need to either open up a web login for users that are having the same problem or work around this issue. You will loose a lot of customers to your competitors ie.Burger King NZ as they don’t require you to have the latest iOS version.

## Most praised reviews (10 highest-rated)

### 5/5 — my review

*2026-08-26, version 3.47.0*

I love McDonals so much , please sponsor me

### 5/5 — Easy to ise

*2026-08-25, version 3.47.0*

Awesome

### 5/5 — GOOD

*2026-08-24, version 3.47.0*

GOOD

### 5/5 — Excellence in Timaru

*2026-08-21, version 3.47.0*

Yummy coffee made just the way I like it, but the highlight is the staff, they are an awesome bunch and I love going through the drive through, but equally when I take my friends into cafe. I feel spoiled with the fun we have with the staff. 
They know me by name and I’m doing my best to remember their names too. 
100% blessed today to have John take my order. 
Top place for coffee
Top place for great service 
💜☕️💜☕️💜

### 5/5 — ❤️

*2026-08-18, version 3.47.0*

I love maccas

### 5/5 — Software update

*2026-08-18, version 3.39.1*

Due to there being a software update on the app Iam unable to use it as it tells me I need to update my phone software in order to continue to use the app.
My phone won’t update any further rendering the app and my redeeming my points useless

### 5/5 — I am medically obese

*2026-08-16, version 3.46.1*

I am fat and can not spell

### 5/5 — McDonald’s

*2026-08-15, version 3.46.1*

Very good lots of deals just when u need them

### 5/5 — My honest review

*2026-08-14, version 3.46.1*

Yo this app is super useful for anyone wanting to save money. It has a really great point system where you could get free food like burgers and fries. If you want free food once you spend money, just use this app.

### 5/5 — Awesome

*2026-08-14, version 3.46.1*

This app is amazing and very convent for a quick meal

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
