# MCECU Mobile — user reviews > 75 indexed App Store user reviews of MCECU Mobile by Memphis City Employees Credit Union, rated 4.90/5 from 9,882 ratings. - Source: https://appshunter.io/ios/app/mcecu-mobile/id481603622/reviews - App overview in markdown: https://appshunter.io/ios/app/mcecu-mobile/id481603622.md - Rating breakdown: 5★ 9,036 · 4★ 675 · 3★ 113 · 2★ 26 · 1★ 32 ## What do users think of MCECU Mobile? Overall sentiment: positive **Pros** - 👍 Great service - 🚀 Convenient - 💕 Awesome customer service - 👍 Helpful staff - 🚀 Easy to use app - 🚀 Excellent app features **Cons** - 🐛 Outdated app design - 🐛 Technical issues with app **Commonly reported bugs** - App logging out users frequently - Mobile check deposit not working for years **Most requested features** - Customized debit/ATM cards - Deposit option in drive-thru - Face recognition login - Multiple account access with same email ## Newest reviews (18 of 75) ### 5/5 — HJG *2024-06-28, version 4013.1.0* The best CU hands down! ### 5/5 — Awesome 🙌🏾🙌🏾🙌🏾 *2024-05-14, version 4012.3.0* The customer service @ COMCU are simply amazing 💕💕💕 ### 5/5 — Credit union *2024-05-12, version 4012.3.0* The credit union has always taken care of my family when I need them thank you for that ### 5/5 — MCECU *2023-12-28, version 4009.1.1* Amazing service, the app is very easy to navigate through and is very convenient ### 5/5 — Proud Banker *2023-10-31, version 4009.1.1* I’ve had many banks but none like MCECU ### 5/5 — The City of Memphis Employee Credit Union Personal *2023-10-18, version 4009.1.1* The people who work at the City of Memphis Employee Credit Union on Whitten Road are the absolute best. Their customer service is outstanding. They are very helpful and will always take a few extra minutes to answer any question from the customers. I really like the personnel there. ### 5/5 — The app *2023-09-04, version 4009.1.1* The upgrade are easy to use ### 5/5 — Shelby County employee *2023-08-30, version 4009.1.1* I LOVE THE CITY 🏙️ OF MEMPHIS CREDIT UNION! ❤️❤️❤️ I HAVE BEEN A MEMBER SINCE 2014! ### 5/5 — Love My CU *2023-07-17, version 4008.1.0* Love ❤️ Them been a member over 40 years !!! Thanks Y’all for the Great 👍🏾 Service !!! ### 5/5 — ❤️ *2023-07-03, version 4008.1.0* The credit union has been a big blessing in helping us when nobody else would and we would not change it for nothing in this world!!! Thank you 🙏🏽 ### 5/5 — Great!! *2023-05-31, version 4007.2.1* Love it best bank i have bank with so far ### 5/5 — Credit Union App *2023-05-16, version 4007.2.1* This app is amazing. I love how convenient it is for me and my wife to transfer funds to one another. I love how quick and easy it is to check my account balance and follow my transaction history. ### 5/5 — Memphis Credit Union *2023-04-04, version 4006.0.1* I love everything about this bank and the app. You can do just about any and everything at your fingertips without having to go to the bank unless depositing a large check! I do recommend using ### 5/5 — Convenient *2023-01-16, version 4005.5.0* It works well enough for me and I haven’t had any issues . This review is based on years of having the App. It especially came in handy during THE PANDEMIC! Well done credit union people! ### 5/5 — Privacy *2022-12-27, version 4005.5.0* I been trying to do face recognition but it doesn’t have that feature ### 5/5 — Sence the door was open!!! *2022-10-16, version 4002.3.2* I think I was just about the first one in the door when you were open. I’m so proud to be able to come to you when I have a question or problem or whatever my financial plan may be. You are always there for me. Thank you for all the support you have given me and being there for me and my family since the day you open. Ron Bowlan ### 5/5 — Greatest credit union ever *2022-08-04, version 3023.4.0* I love my credit union you all are the best ### 5/5 — Love my bank *2022-07-15, version 3023.4.0* Always very helpful!❤️ ## Most critical reviews (10 lowest-rated) ### 1/5 — New app *2020-10-19, version 3015.0.0* The old app was much better. ### 1/5 — Too Busy *2020-10-11, version 3015.0.0* The new update is too busy, just a lot going on. It could be way more simpler. FINALLY the mobile check deposit works (didn’t work for years and no one could help) and now they charge a fee for over 6 transfer in a month. ### 2/5 — MCCU *2023-10-15, version 4009.1.1* I like Memphis city credit union but it’s very outdated. Even the app looks old. Everything needs an update especially going into 2k24! Like can we get customized debit cards/atm cards? Just something ### 2/5 — I don’t like my Balance shown automatically *2020-11-17, version 3015.0.0* I don’t I like that my balance is shown I ### 2/5 — Security *2016-10-06, version 3.10.220* Don't like how the app saves my log in id. Convenient yes, but I'd prefer my BANK to be more secure. Haven't tried mobile deposit yet. If it doesn't work like some claim then it will be deleted. Might get deleted anyway because of security..... I have mobile deposit with another bank and its wonderful and they don't save any log in information....might change banks completely... ### 2/5 — Worked great...at first *2012-01-25, version 2.1.65* I cannot login now for some reason. It tells me to register an email address with the site online, then try the mobile app again. We already have an email address registered...not sure what's going on with this. I LOVED the app at first. Please fix this!! ### 3/5 — 💙 *2022-05-17, version 3023.4.0* I truly love my credit union! ### 4/5 — Times *2023-05-25, version 4007.2.1* I would like for the transactions to have the times on their ### 4/5 — ATM *2022-04-12, version 3022.1.2* Needs to allow night and weekend deposit through the ATM. ### 4/5 — Repairs *2022-03-11, version 3019.0.0* Please make repairs to the exterior of the Whithaven branch, This branch should look just as nice as the others. I hate looking at the falling tile while sitting in the drive thru. ## Most praised reviews (10 highest-rated) ### 5/5 — App does the job, but *2026-08-20, version 4022.1.1* The app is simple to use, has many of the most needed tabs to use on a daily basis, but it’s lacking a quick send money option like Zalle. Loan applications are super easy to complete and they have a great team behind it all. All transactions are smooth, clear and efficient. ### 5/5 — Bank *2026-08-13, version 4022.0.0* I love my bank. They on the money…💙💙💙💙💙🏧👍🏾👍🏾👍🏾 ### 5/5 — Awesome App *2026-07-22, version 4021.2.0* I’m super-pleased with this app. Looking forward to using them as my primary bank very soon. Thanks MCECU! ### 5/5 — Love it *2026-05-31, version 4021.0.2* Love this ### 5/5 — Ten Stars *2026-05-03, version 4020.2.0* This is truly an exceptional app and online banking service. ❤️MCECU!!! ### 5/5 — Awesome *2026-04-04, version 4020.1.1* Always Awesome and helpful ### 5/5 — The Best *2025-07-08, version 4017.2.0* I have been a member of other credit unions and MCECU is by far the best😘 ### 5/5 — Great Service *2024-09-25, version 4014.1.3* I’ve been a member for over 25 years and I have no complaints. ### 5/5 — Review *2024-08-27, version 4014.0.0* Great app ### 5/5 — The best! *2024-07-23, version 4013.2.0* Best decision I made was switching my banking to you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*