# McGill’s Buses — user reviews

> 64 indexed App Store user reviews of McGill’s Buses by McGill's Buses, rated 5.00/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/mcgills-buses/id1435892003/reviews
- App overview in markdown: https://appshunter.io/ios/app/mcgills-buses/id1435892003.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of McGill’s Buses?

Overall sentiment: negative

**Pros**

- 👍 Handy for checking bus times
- 👍 Useful for planning journeys
- 👍 Good for knowing bus location
- 👍 Drivers are often nice
- 👍 App is easy to use
- 👍 App is informative
- 👍 App is an improvement
- 👍 Staff resolve issues

**Cons**

- 🐛 Buses are often late
- 🐛 Timetables are inaccurate
- 🐛 App crashes frequently
- 🐛 App is unreliable
- 🐛 Live tracking is inaccurate
- 🐛 Buses don't arrive
- 🐛 App signs users out
- 🐛 Account termination threats
- 🐛 App causes overheating
- 🐛 App doesn't show bus times
- 🐛 App is useless
- 🐛 Bus times at stops inaccurate
- 🐛 Removed 'bus full' feature
- 🐛 Website doesn't update
- 🐛 Incorrect information
- 🐛 App is slow to load
- 🐛 Live locations crash app
- 🐛 Bus tracker is worthless
- 🐛 App turns brightness down
- 🐛 Drivers are rude/ignorant
- 🐛 App is more expensive
- 🐛 Tickets expire quickly
- 🐛 Customer service unhelpful
- 🐛 No live tracking
- 🐛 Ticket activation nonsense
- 🐛 App freezes when buying tickets
- 🐛 Discount codes not working
- 🐛 Tickets not transferring
- 🐛 Payment system causes fraud alerts

**Commonly reported bugs**

- App signs users out
- Account termination threats
- App causes iPhone to overheat
- App crashes when tracking transport
- App doesn't show any bus times
- App doesn't update in real-time
- App is slow to load
- Live bus locations cause app to crash
- App turns brightness down on phone
- App doesn't show bus times anymore
- App removed ability to know bus capacity
- Website doesn't update in real-time
- App is more expensive than cash
- Tickets expire in 15 minutes
- No live tracking available
- Ticket activation expires after 10 minutes
- App freezes when trying to buy tickets
- Discount codes cannot be applied
- Tickets not transferring from old app
- Payment system flags as fraud
- Real-time tracking is inaccurate
- App doesn't work on quick page on new iPhone update

**Most requested features**

- Add screen for next stop
- Fix the 66 bus route
- More 66 buses
- Add ability to know when bus is full/moderate/empty
- Add ticket gifting speed
- Improve real-time tracking accuracy

## Newest reviews (10 of 64)

### 3/5 — Only good for tickets

*2026-05-25, version 115*

Only good for tickets that’s it, the app signs you out and then threatens that my account can be terminated due to sharing my account!, I mean seriously I have two phones!, not only that I haven’t signed into that phone for 6 months so why did you sign me out threatening to terminate my account saying about someone signing in when there isn’t, AFTER you signing me out, buses aren’t even up to time always either earlier than what it says on the map or later than what it says and it can appear around the corner or where ever you are and you see it on the map and it’s further away, absolutely ridiculous

### 3/5 — Good

*2025-09-08, version 98*

Sometimes they can be very late or the timetables can’t get mixed up but overall I would rate that probably 6 out of 10 very more actually no 8 out of 10. It’s much more reliable other than just Safari I’ll definitely recommend.

### 3/5 — Bus

*2025-09-04, version 98*

I wish for more 66 bus

### 2/5 — Busses are always late

*2025-03-12, version 85*

I was standing in the freezing cold for 10 minutes and the bus said it was due

### 4/5 — Mr McMullen

*2024-08-16, version 71*

Great service

### 1/5 — mcgills….

*2023-10-29, version 52*

recently i’ve noticed some changes on this app, why did they remove the ability to know when a bus is full, moderate or empty, this is just bad companies making their apps crappy.

### 1/5 — New bus user

*2023-10-02, version 50*

Today I’m using the bus service in place of car. Currently both website and bus stop indicate buses scheduled however those scheduled times have been n gone with no buses arriving. Website doesn’t update in real-time to tell users if buses are not going to arrive. Only the 17.24 No 38 is at least noted as cancelled at bus stop display- how does anyone feel encouraged to travel by bus. A massive fail for me and doubt I’ll be giving this another try

### 1/5 — Bad

*2023-03-24, version 40.2*

Bad review the wrong information for Scotland

### 2/5 — Service is terrible

*2023-02-01, version 40.0.4*

The app takes a good minute to load, live bus locations cause the app to crash and it’s terribly inaccurate! Never trust the 801 because that bus never arrives, don’t even know if it exists!

### 1/5 — No buses to even review

*2023-01-23, version 40.0.3*

This bus service if you want to call it that is abysmal. 
I’ve had buses no turn up daily leading to late days to work. I’ve had the alternative route bus no turn up either.

I’ve had buses they said aren’t coming come making the bus tracker worthless.

The live tracker is wrong 9/10 and displays buses at stops they have long since passed.

Please actual fix your service I'm tired of walking out side for people to tell me they have been waiting over an hour for a bus.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-02-23, version 109*

The app is awful, as is the actual bus service unfortunately I have no other option but to use McGills to get to and from work!

### 1/5 — completely broken

*2025-11-04, version 103.1*

i don’t see the point in having an app that just doesn’t work. fix the 66!!✊✊✊

### 1/5 — Not suitable for iPhone

*2025-07-14, version 94*

This app caused my iPhone to overheat so it had to be deleted

### 1/5 — Crashes

*2025-06-09, version 92*

After last update, when I try to track the transport, the app crashes

### 1/5 — Bus 26P

*2025-05-24, version 92*

Very disappointing. Today was the first time I tried this service. I got to Braehead bus station of a 26 from Glasgow at 16.01 hours looked at travel board for 26 P where the schedule showed next bus 16.10 no bus turned up, I asked 3 different drivers on the 26 route was I at the correct stand and everyone told me a different stand number. Finally another passenger came and said I was at the right stand, bus didn’t appear to 16.35 if I was younger I could have walked home in half the time

### 1/5 — NEVER on time

*2025-04-28, version 89*

Don’t trust McGills busses they are never on time and so unreliable as I type this I’ve waited over an hour for 2 busses that never came they don’t understand what a timetable is I may as well walked home

### 1/5 — Unreliable

*2025-04-28, version 89*

Bus times are constantly inaccurate. Missing the bus because the app displayed inaccurate times isn’t a one time thing but a day to day thing that happens way too often. Not to mention the waits are often 20+ mins is you miss your bus.

### 1/5 — Bus

*2024-09-23, version 73*

I disappointed with McGill’s buses, because bus x247 to Kirkintilloch not coming in Thursday afternoon and morning. I was in trouble and so angry. This has happened quite a few times. 
 Why is it impossible to track this route in your app?
I am absolutely disappointed 
0 stars for this service

### 1/5 — VERY UNRELIABLE SERVICE

*2024-05-08, version 64*

I started using McGills because I moved to the paisley environs but I can tell you for free that it’s very unreliable. Vehicle breakdown  happens one too many times , I have been late for appointments because there is one thing or the other wrong with the bus.  As I type , the driver has asked everyone to come off because he cannot go again to the hospital and yes ! I am heading to work . The same thing happened a few good weeks ago. Now I’m concerned about its reliability, concerned about the safety and concerned about what the management is doing.  Or let me guess , management is doing absolutely nothing because of course its monopoly of service in that area ! 

Do better !

### 1/5 — App doesn’t show any bus times anymore

*2023-11-13, version 53*

The app no longer shows anything I can plan a journey I can’t check bus times I’ve tried on my phone and on my iPad and I’ve even tried a friends phone no longer works app is useless and I can’t get any other bus where I stay other than mcgills would be okay if bus times at bus stops were accurate but they are not

## Most praised reviews (10 highest-rated)

### 5/5 — Mcgills buses would be unusable without this app

*2025-03-16, version 86*

Title says pretty much all - mcgill’s buses are always late (especially the services to and from glasgow) due to traffic, roadworks, etc.

If this app did not exist - I would most likely not use mcgills, as the bus tracker is unlike any other company’s I’ve seen! It’ll let you know if a bus is late, not arriving, or on rare occasions - is on time!

Thank you mcgills bus app

### 5/5 — Accurate timetable

*2025-01-14, version 81*

I would like to thank for the punctuality of buses’ arrivals. It is very important in our area, as 66 is the only one scheduled bus here. Thanks to all drivers and staff for their work. There were problems before, but now it is ok))

### 5/5 — Mc gills manager and design team please see this

*2024-09-21, version 73*

Hi my name is Harry first I love the mc gills buses but I can’t say that they are reliable like this one time that the app said it was due but then I had to wait 7 minutes for the bus. Okay so I was on a first bus and then I saw a screen that said what was the next stop and now I don’t really focus and get distracted around me and almost I missed the stop on mc gills bus so I would suggest that can you guys please add a screen of the next stop that would mean a lot for me since I use the mc gills buses everyday.

### 5/5 — ohio

*2024-08-29, version 71*

help me get to school the times are some times accurate

### 5/5 — McGill’s bus

*2024-06-27, version 68*

Good services

### 5/5 — Buses

*2024-05-31, version 66*

Very nice drivers
Very nice busses 
Love the leaflets 
Should get a open day

### 5/5 — My complaints

*2024-03-15, version 61*

It is good but you can sometimes be wrong which is not good

### 5/5 — Meh

*2024-03-13, version 61*

Its okay.

### 5/5 — awesome

*2024-01-16, version 56*

great for knowing when the bus is meant to be arriving

### 5/5 — Mary Ebukele

*2023-07-24, version 46.1*

Great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
